Types of Information System

Transaction Processing System & Office Automation System

Presented By: Sridevi.N Usha.s

CONTENTS
INTRODUCTION TERMINOLOGIES ARCHITECTURE OF TPS QUALIFIERS OF TPS TYPES OF TPS TPS CYCLE WORKING OF TPS FEATURES OF TPS ADVANTAGES OF TPS DISADVANTAGES OF TPS TOOLS/SOFTWARE USED & APPLICATIONS OFFICE AUTOMATION SYSTEM OBJECTIVES TOOLS ADVANTAGES & DISADVANTAGES CASE STUDY CONCLUSION Q & A SESSION

Introduction
What is Transaction? What is Processing? What is a Transaction Processing System?

Evolution Of TPS

Transactions were punched into punch cards

Until 1970s

Online processing

Terminologies
Transaction Processing Systems are cross-functional information systems that process data resulting from the occurrence of business transactions.

Architecture of TPS

Transaction Processing System Data

Qualifiers
In order to qualify as TPS, transactions made by the system must pass the ACID test.

1. Atomicity

2. Consistency
3. Isolation 4. Durability

Types Of TPS
Batch Processing

Systems:
A system whereby business transactions are accumulated over a period of time and prepared for processing as a single unit or batch. Example: Paying by Cheque, Credit card transactions, payroll etc.

Batch Processing

Transaction Data

Trans. File

Data Processing

Documents / reports

Old Master File

New Master File

Real Time Processing

On-Line Transaction Processing (OLTP):

A system whereby each transaction is processed immediately, without the delay of accumulating transactions into a batch. Example: ATM, Airline reservation system, online purchases, etc.

Online Processing

Terminal Terminal Terminal

Output
Terminal

Immediate processing of each data

Terminal Terminal

Online transaction demo

http://youtu.be/8lN2WmyoA24

TPS Cycle
1
Data Entry

2
Transaction Processing Batch Online/Real Time

4
Document and Report Generation

5
Inquiry Processing

3
Database Maintenance

POS of TPS

Customer receipt
UPC

UPC & Quantity

Inventory DB

Information Reporting System

Exception Reports

scanner
Quantity, Date, Time U P C

POS TPS
Price Purchasing DB Product DB Product, Quantity, Date, Time, Price

FEATURES OF TPS
RAPID RESPONSE RELIABILITY INFLEXIBILITY CONTROLLED PROCESSING

Advantages of TPS
GREATER RELIABILITY INCREASED STORAGE CAPACITY

LESS PROCESSING TIME

MORE EFFICIENT INCREASED CUSTOMER SERVICE

Disadvantages of TPS
Security and Reliability : Online transaction systems are generally
more susceptible to direct attack and abuse than their offline counterparts.

Network Failures : When organizations choose to rely on OLTP,

operations can be severely impacted if the transaction system or database is unavailable due to data corruption, systems failure, or network availability issues.

In batch processing information is delayed

Too costly : some systems require offline maintenance which further affects the cost-benefit analysis.

Tools and Applications

Tools Applications
1. 2. 3. 4. 5. Order Processing Purchasing Payroll Processing system General Ledgers system Airline Reservation System, ATM, Banking etc.

CICS Tuxedo SAP SUN MAINFRAME Sybase & Informatica

Data Validation
Data validation is used to check the entry of transaction data. It involves : Transaction initiation and Field checking
Data validation in real time system allows corrections to be

made as the data is entered .

Office Automation Systems

Meaning:
Adoption of IT tools for enhancing productivity and reduction of manual labour.
It is associated with paperless office. Computer system, such as word processing, electronic mail system, and scheduling system, that is designed to increase the productivity of data workers in the office.

Objectives
To improve customer relation by bringing transparency in systems. To achieve better management control To simplify operations and minimize computational errors To improve quality of output in terms of presentation and reduction in processing time.

Tools of OAS
1) Electronic publishing 2) Electronic communication 3) Electronic collaboration 4) Image processing and 5) Office management.

At the heart of these systems is often a local area network (LAN).

Bibliography
References:
Management Information Systems James A OBrien, George M Marakas, Ramesh Behl. Management Information System C.S.V.Murthy. http://en.wikipedia.org/wiki/Transaction_processing_system http://cwhonors.org/viewCaseStudy2010.asp?NominationID=98&Us ername=iis http://youtu.be/8lN2WmyoA24

Advantages
Make your work less tedious. Manage your workload more efficiently. Reduce repetitive tasks . Make data entry easier with fewer tabs and mouse movements. Applying business rules to minimize errors and re-processing.

Online Processing Demo

CONCLUSION
The success of commercial enterprises depends on the reliable processing of transactions to ensure that customer orders are met on time, and that partners and suppliers are paid & can make payment. The field of transaction processing, therefore, has become a vital part of effective business management.

The most basic business system and the HEART of most organizations is the Transaction Processing System (TPS)

ICICI PRUDENTIAL
ICICI Prudential Life Insurance Company is a joint venture between ICICI Bank one of India's foremost financial services companies and prudential plc, a leading international financial services group headquartered in the United Kingdom. In India it started its operation since 2000

 Type Industry Headquarters

Private Limited Company. Insurance Mumbai.

Key people

Sandeep Bakshi, Managing Director.

Individual and group insurance plans. http://www.iciciprulife.com/publ ic/default.htm

Products

Website

1. The report responses were not in real time. 2. Lack of accuracy 3. Senior management could not always sync similar data from different departments. 4. Customers were not satisfied . Security issues.

5. Inflexibility

The company needed to develop a single database platform into which all of its data would so that ICICI Prudential could create what the company calls "a single version of the truth" for each customer

Adopted Innovative Solutions to enhance customer experience.

CONCLUSION

video

Because of solutions like this one that produce 'single version of the truth' for each ICICI Prudential customer, the company has been voted as India's Most Trusted Private Life Insurer by The Economic Times for three years in a row. As the company grows its distribution, product range and customer base, ICICI Prudential continues to uphold its commitment to rely on technology to help deliver world-class financial solutions to the people of India.