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Chapter 2
Explain companywide strategic planning and its four steps. Discuss how to design business portfolios and growth strategies. Explain marketings role in strategic planning and how marketing works with its partners to create and deliver customer value.
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Describe the elements of a customer-driven marketing strategy and mix, and the forces that influence it. List the marketing management functions, including the elements of a marketing plan.
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Strategic Planning
The process of developing and maintaining a strategic fit between the organizations goals and capabilities and its changing marketing opportunities.
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Be motivating
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Designing the Business Portfolio The business portfolio is the collection of businesses and products that make up the company. The company must:
analyze its current business portfolio or Strategic Business Units (SBUs), decide which SBUs should receive more, less, or no investment, develop growth strategies for growth or downsizing.
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Portfolio Analysis
An evaluation of the products and business making up the company. Resources are directed to more profitable businesses and weaker ones are phased down or dropped.
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A unit of the company that has a separate mission and objectives and that can be planned independently from other company businesses. Can be a company division, a product line within a division, or sometimes a single product or brand.
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Can be difficult, time consuming, and costly to implement Difficult to define SBUs and measure market share and growth
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Suppliers
Customers
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Market Segmentation The process of dividing a market into distinct groups of buyers with different needs, characteristics, or behavior who might require separate products of marketing programs. A market segment consists of consumers who respond in a similar way to a given set of marketing efforts.
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Target Marketing
Involves evaluating each market segments attractiveness and selecting one or more segments to enter.
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Market Positioning
Arranging for a product to occupy a clear, distinctive, and desirable place relative to competing products in the minds of target consumers. Begins with differentiating the companys marketing offer so it gives consumers more value.
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Functional Organization
Geographic Organization
Combination
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Evaluate Performance
Take Corrective Action
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