Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Price and any extra charges Quality Fresh green beans / freshly cooked
Bistro on a blackboard Pub stand on the counter Gastro -Pub menu on each table plus specials on a board
Size of menus Menu illustration Quality of paper Graphic character Wording Terms used
Balance the choice of dishes modern & traditional Be nutritionally balanced with some healthy eating options Have sufficient choices Use a variety of ingredients flavours, textures, and colours Balance expensive with cheaper ingredients Used seasonal or readily available foods
Use a mix of cooking techniques Offer fewer good-quality dishes rather than many lower-cost dishes Charge a fair price to ensure value for money
Use language that customers understand Take account of space and kitchen equipment
la carte (means - From the Card) Each dish is individually priced Usually cooked to order Divided into courses
Meat
Fish
Pasta
Desserts
Continental, la carte, Table d'hte, Buffet Fruit, Fruit juices, Stewed fruit, Yogurts, Cereals, Eggs fried, poached, boiled, scrambled, omelettes with bacon, tomato, mushrooms or saut potatoes
Meats (hot) fried or grilled bacon, sausages, kidneys with bacon, tomato, mushrooms or saut potatoes, potato cakes
List of well varied dishes priced individually customer can make own menu and decide how many courses Buffet - hot or cold served or self-service
Afternoon Tea - a particularly British concept Assorted sandwiches , buttered buns, scones with clotted cream, pastries, gateaux, tea cakes (toasted), Scotch pancakes, waffles, sausage rolls, jams, crumpets Eggs, Fried Fish, grilled meats, cold meats, salad Various ices, coupes, sundaes Tea (Indian, China, iced, fruit, herb)
Convenience No time or inclination to go home and cook a meal Variety Trying a new experience a break from home cooking Labour Have someone else prepare, serve and wash-up
Status because others of the same socio-economic group do so Culture / tradition special events getting to know people Impulse a spur of the moment decision No-choice Welfare, hospitals, etc.
Purpose of the meal e.g. quick bite, business lunch Their tastes and style influenced by fashion
Where they come from? Do they have special dietary needs?
1.20 0.80 1.40 2.75 2.50 2.90 11.55 divided by 6 (dishes) = 1.93 (1.925)
Out of season freshness and cost, financial and to the environment food miles
Only select dishes for your menu that the kitchen can produce If the space or equipment is not available then the menu items should be removed
STAFF
Accurately predict what the customer is likely to buy and how much he or she is going to spend
Purchase and prepare raw materials to preset standards in accordance with predictions and purchasing specifications
Description of ingredients MUST BE true and accurate e.g. British, home-made, fresh Prices must be accurate Any additional charge should be included in the menu price or clearly stated - e.g. Service Charge Dishes containing genetically modified(GM) soya / maize must be clearly labelled
Price Marking (Food and Drink on Premises) Order 1979 Consumer Protection Act 1987 Sale of Goods and Services Act 1982 Sale and Supply of Goods Act 1994 Sale of Goods Act 1979 Trade Descriptions Act 1968 Food and Safety Act 1990