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Jayashree Arunkumar
ca.com
Starting the web user interface
http://hostname/OvCgi/ovlaunch.exe
Launcher window opens automatically
System can be configured for user
security
User access can be monitored
Applications can be configured in the
Launcher
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Session Configuration File
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Modifying user password file
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Restricting Network Presenter Access
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Using the audit files
2 log files, one for logins and one for URL
access
install_dir\www\logs\launcher\login.log
install_dir\www\logs\launcher\access_log
Following information is recorded
– Host
– Username
– Date
– Session number
– Access permitted
– URL (for the access_log file only)
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Launcher error log
install_dir\www\logs\launcher\error_log
Should keep a watch over this file and trim it
as needed
Contains the following details about the error
– date/time
– host
– username
– session number
– reason
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Common launcher errors
If the launcher window does not come up,
check
– full path name
– NNM is running on the host
If launcher does not accept the user, check
– the username and password
If the Network presenter does not come up,
check
– that ovw is running on the host, with the default or
configured map
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Troubleshooting the launcher
If the launcher still does not come up, check
– ovsessionmgr.exe is running – this is a
background process
– web server is running
If the launcher stops during startup, check
– configuration files
If the launcher window comes up blank
– check that the correct browser is installed
– check that the browser cache is cleared
– make sure any of the patches mentioned during
installation are installed
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Maps and Network Presenter
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Tabular view window
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Viewing maps other than default
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Differences – Network Presenter from ovw
Maps
– opening maps only through new session
– map description box not provided
– read/read-write indicator not provided
– snapshot not provided
Submaps
– submap properties box not provided
– no home submap
Symbols
– symbol properties box not provided
– many properties not supported
No Menu collapsing
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Troubleshooting Network Presenter
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