Exchange 2010 Ignite Module 01 Microsoft Corporation

Lowering IT Costs
I need to reduce hardware costs and operational overhead - IT Manager

Increasing Productivity
Sales needs to easily connect with customers while on the road - VP of Sales

Managing Risk
We need to deliver secure and compliant communications tools - CIO

How do I balance these needs in a changing workplace?

Flexible and Reliable

Continuous Availability Simplify Administration

Anywhere Access
Manage Inbox Overload Enhance Voice Mail

Protection and Compliance

E-mail Archiving Protect Communications

Deployment Flexibility

Collaborate Effectively

Advanced Security

Optimize for Software + Services

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Single platform for availability, backup, and recovery Online mailbox moves keep users connected

Role-based administration and user self-service

Web-based management and remote PowerShell

Choice of storage from SAN to low-cost DAS

Modular server roles ease deployment
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San Jose

New York

Recover quickly from disk and database failures

DB1 DB2 DB3 DB4 DB5

DB1 DB2 DB3 DB4 DB5

DB1 DB2 DB3 DB4 DB5

Replicate databases to remote datacenter

Evolution of Continuous Replication technology Provides full redundancy of Exchange roles on as few as two servers Reduce backup frequency through up to 16 replicas of each database Can be deployed on a range of storage options
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E-mail Client

Users remain online while their mailboxes are moved between servers
Sending messages Receiving messages Accessing entire mailbox

Client Access Server

Administrators can perform migration and maintenance during regular hours

Mailbox Server 1

Mailbox Server 2
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Compliance Officer

Human Resources

Help Desk Staff

Track the Status of Sent Messages

Create and Manage Distribution Groups

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Storage Area Network (SAN)

Direct Attached w/ SAS Disks

Direct Attached w/ SATA Disks

JBOD SATA (RAID-less)

Continual platform innovation yields over 70% reduction in disk I/O

Disk I/O patterns optimized for better hardware utilization Resilience against corruption through automated page-level repairs
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Enterprise Network
Edge Transport Routing and AV/AS External SMTP servers Hub Transport Routing and policy

Phone system (PBX or VOIP)

Mobile phone

Mailbox Storage of mailbox items

Unified Messaging Voice mail and voice access

Web browser

Client Access Client connectivity Web services

Outlook (remote user) Outlook (local user)

Line of business application

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Enhanced conversation view eases Inbox navigation MailTips help avoid undelivered/misdirected e-mail

Text preview of voice mail messages for faster triage Customizable call handling rules and menu options

Full featured experience across all three screens Federation of Free/Busy details with partners
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Conversation View

Instant Messaging
Ignore Conversation

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MailTips in Outlook 2010

MailTips in Outlook Web App

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Audio playback

Contextual Contact Actions Text Preview of Voice Mail

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Managing Call Answer Rules

Defining a Custom Voice Mail Menu

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External Contact Free/Busy Information

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Integrated archiving, retention, and discovery Granular retention and legal hold policies

Array of Informational Protection and Control tools Automate Rights Management policies in Transport

Multiple antivirus scanning engines with Forefront Choice of service or on-premises protection
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 Secondary mailbox
and OWA

with separate quota

Automated and
or folder level

time-based criteria

Capture deleted

Appears in Outlook Managed through

EMC or PowerShell

Set policies at item Expiry date shown

in e-mail message

and edited e-mail messages restore

Web-based UI Search primary,

Offers single item Notify user on hold

archive, and recoverable items roles-based admin

Delegate through

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Apply Move and Delete Policies to Individual Messages

Policies Applied to All E-mail Within a Folder

Retention Policy and Expiry Details

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Delegate Access to Specialists

Rich Search Criteria and Targeting Options Results Stored in Specialized Mailbox

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Alert

Modify

Protect

Redirect

LESS RESTRICTIVE

MORE RESTRICTIVE

Classify

Append

Review

Block

Apply the right level of control based on the sensitivity of the data Maximize control and minimize unnecessary user disruptions
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Transport Rule action to apply Rights Management template to e-mail or voice mail messages Support for scanning of attachments and searching of protected e-mail Do Not Forward policies available by default Information protection across PC, Web, and mobile device
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Transport Protection Rule

Hosted Service

On-Premises Software

Internet

SMTP Hub Transport Server Mailbox Server Client Access Server

Antivirus and anti-spam protection for Exchange 2010 Server Roles

Multiple scan engines throughout the corporate infrastructure Tight integration with Exchange maximizes availability and performance Easy-to-use admin console for central configuration and operation
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On-Premises

Cloud Service

PC

PHONE WEB

Consistent User Experience

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Lower IT costs with a Flexible and Reliable messaging platform Increase productivity through Anywhere Access to business communications

Better manage risk by safeguarding your business with Protection and Compliance
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 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

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