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STUDY OF CONSUMER BEHAVIOUR TOWARDS STOCK MARKET IN NCR DELHI AT INDIA BULLS
Research Methodology
Data presentation and analysis. Findings. Suggestions. Limitation of the study. Conclusion.
The only stock exchanges operating in the 19th century were those of Bombay set up
in 1875 Ahemadabad set up was in 1894. These were organized as voluntary nonprofit making organization of brokers to regulate and protect their interests. Before the control on securities trading became a central subject under the constitution in 1950, it was a state subject and the Bombay securities contract (CONTROL) Act of 1952 used to regulate trading in securities. Under this Act these stock exchanges were regulated;
the Bombay stock exchange in 1927 and the Ahemadabad stock exchange in 1937.
During the war boom, a number of stock exchanges were organized in Bombay,
Ahemadabad and other centers, but they were not recognized. Soon after it became a central subject, central legislation was proposed and a committee headed by A.D. Gorwala went into the bill for securities regulation. On the basis of committees recommendations and public discussions the securities contracts (regulations) Act became law in 1956.
INTRODUCTION TO INDIABULLS
Indiabulls came into existence in year 2000 by Sameer Gehlaut . One of the leading integrated financial services groups of India diverse range of
offerings Client base of more than 500,000 and growing, across the retail, wealth and Institutional spectrums Width and depth of management leading a formidable employee base Best-in-class Research Sweetly placed to spot new opportunities and power ahead Member: National Stock Exchange & Bombay Stock Exchange SEBI Registed Equity Broking Offline Equity Trading Online Trading throughwww.indiabullsonline.com
Products of Indiabulls
Securities
Real Estates Power Home loans LAP
To analyze the emergence of India Bulls Securities Limited in Indian Stock Market To study investors behavior towards different attributes such as risk, return liquidity
share market.
RESEARCH METHODOLOGY
The research study was conducted by collecting primary data using a structured questionnaire.
Secondary data was used to the minimal, I put my best possible effort to do this research and collect the necessary information to learn about this topic thoroughly. Research design
Research design is a specification of methods and procedures for acquiring the information we
need to solve the problems. Research design was adopted for the purpose of collection and analysis of data in a manner aimed at getting relevant information. Research Idea
To understand and analyze the emergence of India Bulls securities Limited in Indian stock
market
My research includes:
Primary Data: Interviews and Questionnaires with the officials of
: : :
Sampling method
DATA COLLECTION
The data collected was a primary in nature no secondary data was used. Primary data was collected using structured questionnaire. The questionnaire has been designed for the target group to get the best amount of
data possible keeping in view the importance and authenticity of the information and convenience of the
respondent. The selection of investor was predetermined in nature Personal contacts were established to conduct a face-to-face interview. Interview was conducted under strict supervision to maintain the standards of the data collected.
Research Design Research Idea Research Question Research Statement Research Methodology Data Collection and Surveying Data Analysis Findings and Recommendations
Research design
Research design is a specification of methods and procedures for acquiring the information we need to solve the problems. Research design was adopted for the purpose of collection and analysis of data in a manner aimed at getting relevant information. It was conceptual structure within which research was conducted, collected, measured and analyzed.
Research Idea
To know the market scene of trading and Investment in equities and derivatives through Indiabulls
Securities Ltd.
Research Question
What is the market trend regarding investment? What difficulties and challenges investors are facing while making investments?
DATA ANALYSIS
Analysis of the Preferred Investment Area
The investment was broadly divided into five areas, mainly-Bank deposits. Shares, Mutual Funds, Real Estate and insurance policies.
50% 40% 30% 20% 10% 0% Bank Deposits Shares Mutual Funds Real Estates Insurance plan Bank Deposits Shares Mutual Funds Real Estates No. of Respondents 43% 27% 13% 7% 10% Insurance plan
These factors are categorized into brokerage, Information provided by them the exposure limit or loan facility provided by them and their Brand Name.
40% 35% 30% 25% 20% 15% 10% 5% 0% Kotak Sec. Indiabulls ICICI direct Fortis sec others No. of Respondents 21% 38% 7% 4% 30% Kotak Sec. Indiabulls ICICI direct Fortis sec others
60% 50% 40% 30% High returns 20% 10% 0% High returns Moderate Return Low Risk Moderate Risk Moderate Return Low Risk Moderate Risk
from them.
Sometimes it was difficult to make the respondents understand the purpose of the survey.
Busy schedule of the respondents was also a major hindrance to establish a contact with them.
It may be possible the information provided by them is not true.
RECOMMENDATIONS
INTRODUCTION PROGRAMS must be held for the sales teams before letting them go into the field. Weekly magazines must be published and distributed to the investors that can help them for making better investments.
Sales team must be fully equipped with latest technology such as using Laptop that can be used for making presentation to the customers especially to the corporate clients about their product and services provided by them.
Making site user friendly so that more and more people know about trading . Company should advertise with a concern that has a brand name in the market . Other Recommendations
Strong need of brand building. Promotional Strategies. Solid network required to develop the business further.
Findings
Indiabulls staff at the office premises was very helpful
in case of both customers and the trainers. Got a great customer interaction . Came to know about different business tools. Customer is still not fully aware of investment area because still data shows more investment in bank. Unaware to Indiabulls products. Great pressure to finish the targets and even criticism is done in a positive way to enhance the work.
CONCLUSIONS
The perceptions of people about share markets are very strong. But they can be influenced, if
Volatility of stock markets and wide open to changes in external forces makes it much more difficult for people to consider them as an investment alternative.
The right kind of campaigning directed towards increasing the awareness of people would get
strategies to penetrate further into the market will certainly take it way ahead of its competitors.
I with the help of Sales Manager , Mr. Rahul Gupta have opened 4 demat accounts & given
the bussiness of Rs.30 lakh in LAP to a customer of Delhi region and gained commission of Rs. .30000
SURVEY QUESTIONNAIRE
Name:___________________________________ Address:_________________________________ Phone no:________________________________ Email:___________________________________
1. Where do you prefer to invest your money? a) Bank Deposits b) Shares c) Mutual Fund d) Real estate e) Insurance Plans 2. What are the factors, which attracts you for the investment? a) High Return b) Moderate Return c) Low Risk d) Moderate Risk 3. If yes, out of following, which intermediating company would you go for? a) Kotak Securities b) Indiabulls Securities c) ICICI d) Fortis Securities e) Others, please specify
5. If Indiabulls, What are the factors, which attract you to deal with Indiabulls? Study of Consumer Behaviour Towards Stock Market In NCR Delhi At India Bulls 99 6. If Others, What are the factors, which attract you, please specify? 7. What attracts you to invest in Shares? a) Brokerage b) Expertise Knowledge c) Exposures/loan d) Brand 8. On what basis do you prefer to trade in shares? a) Daily b) Monthly c) Yearly d) others, please specify 9. Does the companies profile matter for the investment decisions? a) Yes b) No 10. Do you require the opinion of portfolio managers to manage your investment? a) Yes b) No 11. What is the most important service parameter that you look while trading. a) Information b) Speed c) Quality d) Other 12. Any recommendation / Suggestion
Thank You