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Objective of the Slide Pack
2
Training Landscape – TMA Context
TMA Training
3
‘WHY’: Training?
4
‘WHAT’: Scope of Training – Highway Authorities
5
‘WHAT’: Scope of Training - Promoters
6
‘WHO’: Training Stakeholders – Highway Authorities
Number of
Role Training Need
Stakeholders
• Business Processes
• IT Systems
Streetworks
• Noticing System 6
Admin
le
• Mapping System
• Licensing Database
m p
• Business Processes
x a
• IT Systems
e E
Streetworks
i v
at
• Noticing System 4
tr
Inspector
s
• Mapping System
l lu
• Hand held PDA
I
Streetworks • IT
n
• Business
ASystems
Processes
2
Coordinator • Noticing System
• Mapping System
• Roles/Responsibilities and associated necessity for Systems Training may change for your respective
accounts. Please refer to your Business Processes and discuss with necessary Stakeholders to ensure
alignment in this area
• The same applies for Training Stakeholders with Promoters also
7
‘WHO’: Training Stakeholders – Promoter
Number of
Role Training Need
Stakeholders
• Business Processes
NRSWA Admin • IT Systems
6
Assistant • Noticing System
• SAP Work Management System
p le
• Business Processes
x a m
• IT Systems
e E
i v
at
Dispatch Team • Dispatch Application 6
tr
• Noticing System
s
llu
• Mobile Application
I
An
• Business Processes
• IT Systems
Network Officer • Noticing System 2
• Mapping System
• SAP Work Management System
• Business Processes
Field Operative • IT Systems 15
• Go-Book
8
HOW: to Train and MEASURE Effectiveness?
It is Possible to Climb
the Highest Mountain,
One Step at a time
9
THANK YOU
10