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Groups-That-Work

Virtual Teamwork
An Introduction to Virtual Teams What, Why, When, Who, and How
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Introduction
What we will do
Self-assessments Learning about virtual teams Tips on telephone conferencing, email

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Proceedings
How we will do it
Presentation and discussion Interaction Demonstration and examples

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Definition of team

A group of people who come together to achieve or satisfy a common purpose.

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Examples of Teams
Problem-solving Innovation Process management Crisis intervention Community of practice
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Definition of virtual team


A virtual team is a group of people that relies primarily or exclusively on electronic forms of communication to work together in accomplishing its goals.

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Another view of virtual teams (Sibbet)


Clear purpose Goals Trust
Premium on early face-to-face Solid groupware platform Meta language
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Virtual Teamwork Tip


Teamwork is NOT just about getting the work done.

Its about the PEOPLE doing the work.


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Virtual Teamwork Formula


10 percent technology And 90 percent people = 100 % success
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Summary
Sendad Hazdic (IT project manager,Englehard corporation) Functions:Supervision Medium of communication Central approval process

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Adopting new techniques:Instalation of Inovie softwares team centre software

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Like Hadzic:Carolyn Sechler (owner of a accounting firm) Functions:Managing Updating the employees
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Matt lights saying: Sechler and Hazdic are using internet technology for communication The knowledge base for todays fastgrowing companies resides in virtual teams Successful team collaboration and a new style of virtual management will be essential for these companies to compete

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Problems Faced: Communication (Intra & Inter) Centralization

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Q/A Announcement
Students are encouraged to continue to call in their questions. Responses to pending questions will occur immediately .

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Q/A Discussion

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1.) How would personality affect an individuals ability to work within a virtual team? What personality characteristics do you believe would contribute to success in this environment? What characteristics do you believe would impede success?

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Modesty Conscientiousness. Achievement Orientation Curiosity Lack of Gregariousness Lack of Discouragement Lack of Self-Consciousness
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2.) Recall the section of the text on perceptual errors. Can you think of situations where operating completely within a virtual team would increase the risk of perceptual error? Explain your answer.

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Building trust in between the Virtual teams Maximizing process gains & minimizing process losses Overcoming the feelings of isolation & detachment Balancing technical and interpersonal skills Assessment and recognition of performance

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3.) Review the Big five personality dimensions identified in the study ( extroversion, adjustment, agreeableness, conscientiousness, inquisitiveness). Within a virtual team, do you believe that each of these dimensions becomes more or less important as a determinant of employee adjustment and organizational effectiveness?
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Big five personality traits:

Extraversion (Sometimes Called Surgency). Agreeableness Conscientiousness Emotional Stability Openness to New Experiences

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4.) Identify Hofstedes five cultural dimensions. Which type of culture in each of these dimensions do you believe would be most responsive to working in a virtual team? For example, would members of a high uncertainty avoidance or low uncertainty avoidance culture be more likely to value and enjoy working within a virtual team?
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Power Distance Individualism Masculinity Uncertainty Avoidance Long-Term Orientation

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Face-to-face sessions
Preferred means for teams to build trust and relationships with each other. Set up systems for teamwork Make decisions

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Audio Conference Calls


Telephone- for people to get to know each other Share information Make decisions

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Email
It is the communication tool you love to hate but cannot live without these days. Cost-effective Easy to use One to many
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Collaborative Software
Notesscheduling, electronic messaging, document and data sharing Easy to use

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Virtual Team Tip


Each team needs to customize its own communications strategy.

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NetMeeting Demonstration
Chat Sharing programs/documents File transfer Whiteboarding Audio Video
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Gearing Up
Remember the virtual teams formula:

90% people + 10% technology = 100% success


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Benefits of Virtual Teams for Organizations


Greater flexibility Saves time and costs Increases communication and learning across organization Encourages appreciation of diversity
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Benefits of Virtual Teams for Workers


Schedule and geographic flexibility Increased number and types of learning opportunities Much improved access to valuable information More opportunity to network, meet, and become friends with colleagues
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Goodbye and good luck!


Happy virtual teams to you. . . Until we meet again. . .

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