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Virtual Teamwork
An Introduction to Virtual Teams What, Why, When, Who, and How
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Introduction
What we will do
Self-assessments Learning about virtual teams Tips on telephone conferencing, email
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Proceedings
How we will do it
Presentation and discussion Interaction Demonstration and examples
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Definition of team
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Examples of Teams
Problem-solving Innovation Process management Crisis intervention Community of practice
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Summary
Sendad Hazdic (IT project manager,Englehard corporation) Functions:Supervision Medium of communication Central approval process
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Like Hadzic:Carolyn Sechler (owner of a accounting firm) Functions:Managing Updating the employees
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Matt lights saying: Sechler and Hazdic are using internet technology for communication The knowledge base for todays fastgrowing companies resides in virtual teams Successful team collaboration and a new style of virtual management will be essential for these companies to compete
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Q/A Announcement
Students are encouraged to continue to call in their questions. Responses to pending questions will occur immediately .
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Q/A Discussion
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1.) How would personality affect an individuals ability to work within a virtual team? What personality characteristics do you believe would contribute to success in this environment? What characteristics do you believe would impede success?
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Modesty Conscientiousness. Achievement Orientation Curiosity Lack of Gregariousness Lack of Discouragement Lack of Self-Consciousness
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2.) Recall the section of the text on perceptual errors. Can you think of situations where operating completely within a virtual team would increase the risk of perceptual error? Explain your answer.
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Building trust in between the Virtual teams Maximizing process gains & minimizing process losses Overcoming the feelings of isolation & detachment Balancing technical and interpersonal skills Assessment and recognition of performance
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3.) Review the Big five personality dimensions identified in the study ( extroversion, adjustment, agreeableness, conscientiousness, inquisitiveness). Within a virtual team, do you believe that each of these dimensions becomes more or less important as a determinant of employee adjustment and organizational effectiveness?
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Extraversion (Sometimes Called Surgency). Agreeableness Conscientiousness Emotional Stability Openness to New Experiences
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4.) Identify Hofstedes five cultural dimensions. Which type of culture in each of these dimensions do you believe would be most responsive to working in a virtual team? For example, would members of a high uncertainty avoidance or low uncertainty avoidance culture be more likely to value and enjoy working within a virtual team?
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Face-to-face sessions
Preferred means for teams to build trust and relationships with each other. Set up systems for teamwork Make decisions
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Email
It is the communication tool you love to hate but cannot live without these days. Cost-effective Easy to use One to many
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Collaborative Software
Notesscheduling, electronic messaging, document and data sharing Easy to use
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NetMeeting Demonstration
Chat Sharing programs/documents File transfer Whiteboarding Audio Video
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Gearing Up
Remember the virtual teams formula:
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