TITLE :

DISCUSS DIFFERENT SKILLS

THAT MANAGER MUST HAVE
AND THE ROLES THEY CAN
FILL
GROUP MEMBERS :
Sharmila devi ramasame
meb040044
Shukri jaffar meb040045
Ira azzura zainal abidin
meb050016
Abdul hakim b. che yusoff shauki
meb050050
Nor farahtica bt. faizal
meb060056
INTRODUCTIO
N

 What is manager ?
A manager is a person
who plans, organizes,
leads and controls the
allocation of human,
material, financial, and
information resources in
pursuit of the
TYPES OF SKILLS THAT
MANAGER MUST HAVE
LEADERSHIP AND
MANAGEMENT
 Ability to influence top
leadership
 Diplomacy in advocating
change
 Energy and persistence in he
face of organizational resistance
 Abillity to effect result withour
being a primary line manager
 Recognized and respected in
the organization – engender
trust
 Ability to motivate large
numbers of employees to
change sharing behaviour
 Translate qualitative to
quantitative
STRATEGIC
THINKING
 Having a clear vision
and sticking to it
 Holistic thinking
 Knowing business
imperatives
 Understanding the
unique skills needed to
effectively leverage
knowledge
 Understanding and
TOOLS AND
TECHNOLOGIES
 Knowledge of
technology tools
 Ability to access

and assess
information
PERSONAL BEHAVIORS
 Foster trust
 Innovator and risk-
taker
 Team player
 Unwavering
commitment and
enthusiasm for
knowledge
acquisition and
sharing
COMMUNICATIONS

 Ability to persuade
 Ability to form
organization
 Ability to present new
ideas and gather
support
 Ability to
communicate ideas
and make them real
and meaningful to
people

PERSONAL KNOWLEDGE AND
COGNITIVE CAPABILITY
 Understanding of the
organizational culture
and what transforms it
 Knowledge of and
alignment with the
organizational mission
 Understanding of
business process
 Knowledge of concepts
and strategies
 Knowledge of new
organizational
structures and ways of
OTHER SKILLS
 Fostering Creativity
 To foster creativity : remove barrier and set
up a culture that stimulates creativity.
 The creative person generates new ideas
and the manager can turns them into
profits.
 Creativity depends on creativite qualities, a
supportive environment and opportunity.
OTHER SKILLS
 Motivating Skill
 The strongest employee motivator are
 Achieving results
 Being valued
 Made to feel important
 Being accepted by an admired group
 And etc..

 Thekey is to find out what motivates

people that you want to motivate.
 Something can motivate behavior only if
behavior leads it to.
TYPES OF ROLES
 Managers are role models, they
should be good at understanding
the difference in their employees
temperaments, etc.
 And try to bring out the best in

each.
 They should know the work they

ask the employees to undertake

so, if need be, they can pitch in
TYPES OF ROLES
INTERPERSONAL
ROLES
 Under this role, the
Manager is taking a
major portion of
responsibility to manage
different things under
Management.
 The following are the
most important roles
under this i.e.,

on
al ers
p
 The figure head role

er
t
in
 The Leader's Role
 The Liaison Role
INFORMATIONAL
ROLES
 This is the role that
the manager plays a
coordination with all
the superiors and
subordinates to
manage the things
sophisticatedly.

on
al ati
rm
fo
In
INFORMATIONA
L ROLES
 Under this the following
are the informational
roles
 The recipient role: Which
relates to receiving the
information from their
superiors
 The Disseminator Role:
Which relates to passing
the information to the
subordinates

on
 The spokes person role:

al ati
rm
This relates to

fo
transmitting the

In
information to those
outside of the
DECISION ROLE
 Under this role, the
Manager plays a very
important and active
part and here the
Manager is taking full
responsibility to
manage and decide the
things even the

n sio
administrative point of

i
ec
view also.

D
DECISION ROLE
 Under this the following
are the important
decision:
 The Entrepreneurial role
 A disturbance handler
role
 The resource allocator
role

n sio
 The negotiator role,

i
ec
which relates to dealing

D
with trade unions, inside
parties and outside
THANK YOU