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Chapter 6 Objectives
Understand characteristics of operational, managerial, and executive information systems Understand characteristics of transaction processing systems, management information systems, and executive information systems Understand characteristics of information systems that span organizational boundaries
Data input
Manual data entry Semiautomated data entry Fully automated data entry
General Types of Information Systems Executive Information Systems It helps senior managers. It addresses unstructured decisions. It provides a generalized computing & telecommunications capability to solve problems. It employs the most advanced graphics software. It can deliver graphs & (historical data and competitive data) from internal corporate systems and external databases. Senior managers often have little experience with computer-based information systems, ESS should have easy-to-use graphic interfaces.
Information Systems that Span Organizational Boundaries Decision Support Systems (DSSs)
Designed to support organizational decision making What-if analysis
Example of a DSS tool: Microsoft Excel Text and graphs
Information Systems that Span Organizational Boundaries Office Automation Systems (OASs)
Examples: Communicating and scheduling Document preparation Analyzing data Consolidating information
MIS
DSS
OAS
TPS
Information Systems that Span Organizational Boundaries Functional Area Information Systems
Geared toward specific areas in the company: Human Resources Benefits Marketing