Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Jtaylor@soton.ac.uk
Change in Higher Education
Performance measures
Data collection
Comparative analysis
Identification of problems – particular disciplines (eg computing,
management, economics), particular categories of staff (eg
electronics technicians, cleaners), particular regions (eg big cities)
Some possible actions – improving the recruitment process, startup
packages, pay and rewards, market supplements, job evaluation,
career routes, fast-track promotion, training and development
Key Issues: Staff Development and Training
Data collection
Staff development
Possible actions – awareness raising, flexible working,
improvements to recruitment processes and literature, targeted
skills development, progression
Job evaluation – equal pay for equal work
Key Issues: Staff Profiles
Data collection
Audit of existing staff – current staff numbers, distribution by
grade/level of responsibility, skills profiles, age profiles (succession
planning, “new blood”), patterns of leavers and joiners (high and low
turnover), which posts are difficult to fill, staffing costs, gender
profiles, pay distribution
External environment – national and local labour markets,
comparative analysis
Link with institutional strategies – where will more/less staff be
needed
Possible actions – training/retraining, redeployment, severance
Key Issues: Performance
Members of the professional services have a crucial role to play in the running of their universities:
* Key advisers in decision-making process
• Efficient and effective operation
• First point of contact for students and other stakeholders
• Responsible for the delivery of critical services
Staff Development for Professional Services
Jtaylor@soton.ac.uk