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m 

ë 
It is the added value
endowed on products &
services.
It may be reflected in
the way consumers
think, feel & act with
respect to the brand, as
well as in the prices,
market share &
profitability the brand
commands.
  
  
  
 
˜hat makes a brand strong?
How do u build a strong brand?
These questions are dealt by CBBE model.
This model approaches from the perspective of consumers-
both individual or an organization.

Basic premise of the CBBE model is that the power of a


brand lies in what the customers have learned, felt, seen &
heard about the brand as a result of their experiences over
time.
OR
The power of a brand lies in what resides in the minds of
customers.
Brand is said to have a positive CBBE when consumers react
more favorably to a product & the way it is marketed.

Thus with a positive CBBE, this may results in consumers


being more accepting of a new brand extension., less sensitive
to price increases.

On the contrary a brand is said to have a negative CBBE if


consumers react less favorably to marketing activity.

   

 
Customer knowledge drives the
difference that manifests
themselves in terms of brand
equity.

Brands as a reflection of
the past.
Amount spend each year on
marketing & manufacturing are
not    but   

Brands as direction for the


future.
The true value &future
prospects of a brand rest with
consumers & their knowledge
about the brand.
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