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What is stress?
Is a state of tension experienced by individuals facing
extraordinary demands, constraints, or opportunities.
Personal Factors:
Non-Work factors :
Job STRESS
•Needs
•Family •Capabilitues
•Economics •Personality
•Personal affairs
Potential consequences
For the organisation:
For the individual: •decrease performance,
•behavioral
•psychological morale and motivation
•increased turnover
•medical problems
and absenteeism
4
CONSEQUENCES
CONSEQUENCES OF
OF STRESS
STRESS
Stress shows itself in a number of ways. This can be listed under 3 general
categories: Physiological, psychological & Behavioral symptoms.
1. Physiological Symptoms: Researches show that stress can create
changes in metabolism, loss of appetite, increased heart & breathing
rates, increased blood pressure, headaches & induce heart attacks.
2. Psychological symptoms: Stress can cause dissatisfaction. Job-related
stress can cause job-related dissatisfaction which is the most common
psychological effect of stress. This stress shows itself in various states
like tension, anxiety, irritability, boredom & procrastination. Researches
suggest that jobs that provide a low level of variety, significance,
autonomy, feedback & identity to incumbents create stress & reduce
satisfaction & involvement in the job.
When people are placed in jobs in which there is lack of clarity about
the incumbent’s duties, authority & responsibilities then both
stress & dissatisfaction are increased.
1. INDIVIDUAL APPROACH.
2. ORGANISATIONAL APPROACH.
High levels of stress or even low levels of stress sustained over long periods can
lead to reduced employee performance & thus require action by
Management. Stress can be managed both at individual level as well as at
Organizational level.
1. Individual Approaches: An employee can take personal responsibility
for reducing his stress level. Individual strategies which have been
effective are: Implementing time-management techniques, increasing
physical exercise, relaxation training & expanding the social support
network.
A well organized employee can accomplish twice as much as the person
who is poorly organized. So an understanding & utilization of basic time-
management principles can help individuals better cope with tensions
created by job demands.
Some of these time mgt principles are:
AMITH