Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
AWARENESS
TRAINING
CISQ MANAGEMENT SERVICES
10 MARCH 2020
Objectives
Understand and explain the purpose and benefits of quality
management system.
Documented Information
Continual Improvement
Introduction to ISO 9001:2015
This standard also aims to improve the internal system of a company so that it
is able to produce quality services and products while promoting a culture
that is aimed towards growth and continuous improvement.
ISO 9001:2015 Background
MAJOR MINOR
CHANGE CHANGE
ACT CHECK
PRODUCTS
NEEDS & & SERVICES
EXPECTATIONS
OF RELEVANT IMPROVEMENT
INTERESTED (10)
PARTIES (4)
PDCA Cycle (Cont.)