Session 1

Introduction to Course & Organizational Behavior (OB)

Definition & Concept of Organization
Foundation of OB
Levels in OB
Challenges faced by OB
 ORGANIZATIONAL BEHAVIOUR (OB)
Course Learning Outcomes (CLOs):
After undergoing this course, you will be able to:
CLO1: Illustrate the key concepts in organizational behaviour.
CLO2: Develop self-awareness for interpersonal effectiveness.
CLO3: Analyze one’s ability to lead and work in teams.

Prescribed Text
Stephen P. Robbins, Timothy A. Judge & Niharika Vohra (2014). Organisational Behaviour.
(14th edition). New Delhi. Pearson.

Additional Resources:
a. Nelson, Quick & Khandelwal (2011), ORGB, 2nd Edition, Cengage Learning, ND.
b. Parikh, Margie and Gupta, Rajen (2010) Organizational Behaviour, TMH: ND.
c. Web Resources:
- www.simplypsychology.org/self-concept.html
- www.cpp.com/products/firo-b/firob_info.aspx
- www.noogenesis.com/game_theory/johari/johari_window.html
 ORGANIZATIONAL BEHAVIOUR

Evaluation Criteria
Assessment Tasks Description Weight

SAR: Self Assessment Individual Personal Portfolio based on 20%

Report based on Personality Profiles/Instruments.
Personal Portfolio

Group Presentation Based on Group activity on assigned tasks. 20%

Quiz Two Moodle based MCQs/TFs type 20%

quizzes, both inclusive for evaluation.

End-term examination Pen and paper based Hall Examination 40%

comprising of case analysis, concept and
application based questions.
 PERSONAL PORTFOLIO

Personal Portfolio:
Self Assessment Report:
Based on Individual & Group INSTRUMENTS / EXERCISES
1. Johari Window
2. The Big 5 Model of Personality
3. FIRO-B
4. Knowing Your Conflict Handling Style
5. Negotiation – Buying Furniture
6. Desert Survival
7. Team Building Scenario Games
8. Self-leadership Style Questionnaire
9. Organization Structure – Human Machine Model
10. Rate Your Institute’s / Classroom Culture
 Session 1

Definition, Concept of Organization and

Foundation of OB

Organization
 An organized group of people with a particular purpose
 A business or government
 It follows “System Theory”
 To carry diff. tasks, diff. people possess and display;
 Roles
 Responsibilities and
 Authority
 Introduction to Organizational Behavior
Organisational Behaviour (OB)
 OB is a field of study that investigates the impact that
individuals, groups and structure have on behaviour within
the organisations for the purpose of applying such knowledge
toward improving an organization’s effectiveness”. – Robbins

 OB can be studied through w.r.t. human units.

 Human Units are:
- Individuals
- Roles
- Groups
- Teams
- Inter-groups/teams and
- Organization
Levels in OB

Individual
Individual
Level
Level

Group
Group Organization
Organization
Level
Level Level
 Three Levels explained…

• Individual Level Variables

- Biographical Characteristics:
Age, Gender, Marital Status
- Ability, Attitude, Values, Personality

• Group Level Variables

- Group Behavior > Individual Behaviour
- Group Size: Dyads, Triads, Mob/Crowd
- Structure, Power, Leadership

• Organization System Level Variables

- Organization’s Collectively > Groups
- Organizational Design & Structure
- Culture
- HR Policies
 Challenges faced by OB

1
• Quality & Productivity
2
• People Skills
3
• Workforce Diversity
4
• Globalization
5
• Workforce Empowerment
6
• Temporariness
7
• Employee Loyalty
8
• Ethical Behaviours
 Challenges faced by OB
1. Improving Quality &
Productivity at work
- Aligning individual behaviour
with work
2. Improving People Skills
- Communication & Teamwork
3. Managing Workforce Diversity
- Fairness, Justice & Flexibility
4. The Challenge of Globalization
- Working in Multi-cultural and
multi-national environment
5. Empowering the Workforce
- Flexibility at NOT at the cost of
accountability
6. Coping with Temporariness
- Respond to Organisational
change positively
7. Declining Employee Loyalty
- Workforce Motivation
8. Improving Ethical Behavior
- Counseling, Codes of Ethics,
Seminars, Workshops and Training