channel vital business information to person/organization concern. It is therefore very important in every organization to acquire and practice good Business Writing Skills. FORMS OF COMMUNICATION
SIGN & GESTURE – Body Language, actions
ORAL – Verbal, face-to-face or through phone WRITTEN – Business Writing, Memo, letter, etc ADVANTAGES OF WRITTEN MESSAGE
They provide a permanent record of messages or information. For
instance, a transaction or agreement: for confirmation and recollection of details. Evidence may also be necessary in legal affairs They provide confirmation and clarification of verbal messages, again in case evidence may be needed and at the same time as an aid to memory They are easily duplicated and sent to numerous recipients, this ensures that information, operational instruction will be consistent. It also enables office personnel to write one message instead of making numerous phone calls. They are capable of relaying complex ideas, , aided by suitable layout and permanence of record. Helps to seek funds by writing proposal Presents the financial position and performance of an organization by writing Financial reports 10 UNITS in BUSINESS WRITING
All the following 10 units will be covered to successfully complete
the course; 1. Effective Written Communication 2. Sources of Information 3. Plain English Writing 4. Academic Essay Writing 5. Business Letter Writing 6. Memorandum and Short Reports 7. Long Report Writing 8. Developing Surveys and Questionnaires 9. Electronic Communication 10. Writing Policies and Procedures END OF SLIDES
Internal Communication Consists of Messages That Are Sent Between People or Groups That Work External Communication Refers To Messages That Are Sent To People Who Do Not Work Within The