Local and Global

Communication in
Multicultural Setting
 BRITISH AND
AMERICAN ENGLISH
Tips for Successful Multicultural Communication
(AMA, 2017)
1. Simply your message by using less-complex sentence
structures and vocabulary;

2. Avoid shouting to be understood;

3. Define the meaning of critical technical words and

acronyms;

4. Avoid nonstandard abbreviations, such as “U R” for “you

are”

5. Be patient and try to follow the other communicator’s

ideas and logic, which may be different from yours.
6. Ask him to repeat once, maybe twice, or to say

7. Remain cool and composed even when you have made

a mistake that results in embarrassment for you or feeling
embarrassed by others (in most cases, they did not mean
to embarrass you);