FBO

Fixed-Base Operator: FBO

An FBO's role is service. They do not

make money by selling tickets for
flights, but by selling fuel to plane
owners and offering them a place to
park their plane and other services or
plan the rest of their flight.
The Aviation Service Industry
1.All civil aircraft are directly affected by the
safety regulations of the ICAO all over the
world.
2.Aviation Service requires maintenance,
repairs and installation of parts.
3.Aircraft must go through a cyclical re-
inspection on at least on annual basis
4.Major airliners usually have their own
maintenance facilities for periodic and
progressive maintenance
 The Aviation Service Industry
But a few major general aviation business
aircraft operators rely on the services of
specialized support business operations
 Fixed-Base Operations

Definition:
A service center at an airport that may be a
private enterprise or may be a department of the
municipality that the airport serves.
At a minimum, most FBOs offer aircraft fuel, oil,
and parking, along with access to washrooms
and telephones. Some FBOs offer additional
aircraft services such as hangar (indoor)
storage, maintenance, aircraft charter or rental,
flight training, de-icing, and ground services
such as towing and baggage handling.
 Fixed-Base Operations

• Major services provided by FBOs are

1.Ground Handling
• Cabin Service
• Catering
• Ramp Service
• Passenger Service
2.Field Operations Service
 Fixed-Base Operations

FBOs may also offer services not

directly related to the aircraft, such as
rental cars, lounges, and hotel
reservations
FBOs’ operations commonly
contracted at/ close to an airport , and
often while sharing the airport with
air carrier and
military operations
 PROVISION OF SERVICES BY FBOs
(i) Aircraft fueling and oil dispensing.
(ii) Aircraft, parking, tie-down and hangar storage.
(iii) Airframe, power plant and accessory service.
(iv) Radio and instrument service.
(v) Air charter and flight instruction for airport users.
(vi) Ground services.
Ground services—Services provided by the FBO including:
(i) Aircraft towing.
(ii) Baggage handling.
(iii) Deicing—glycol.
 PROVISION OF SERVICES BY FBOs
(iv) Power starts—A. C. and D. C.
(v) Air start.
(vi) Lavatory service.
(vii) Potable water.
(viii) Aircraft cleaning—interior and exterior.
(ix) Cabin supplies.
Taxi-out—The movement of an airplane, under its own
power, from its fixed
position at an apron or parking position to the
runway.
Tie-down—Securing of an aircraft by binding anchors
or ropes or other similar
methods.
 Ground Handling
1.Many airlines subcontract ground handling
to an airport or a handling agent, or even to
another airline.
2.Ground handling addresses many service
requirements of a passenger aircraft between
the time it arrives at a terminal gate and the
time it departs on its next flight.
3.Speed, efficiency, and accuracy are
important in ground handling services in
order to minimize the turnaround time (the
time during which the aircraft must remain
parked at the gate).
 Ground Handling

Airlines with less-frequent service or

fewer resources at a particular
location sometimes subcontract
ground handling or on-call aircraft
maintenance to another airline, as it
is a short-term cheaper alternative to
setting up its own ground handling
or maintenance capabilities.
 Ground Handling

Most ground services are not directly related to

the actual flying of the aircraft, and instead
involve other tasks. The major categories of
ground handling services will described later.
 Ground Handling

1) Cabin Service
These services ensure passenger
comfort. They include such tasks as
cleaning the passenger cabin and
replenishment of on-board
consumables or washable items such as
soap, pillows, tissues, blankets, etc.
 Ground Handling

1) Cabin Services
 Ground Handling

2). Catering
Catering includes the unloading of unused
food and drink from the aircraft, and the
loading of fresh food and drink for passengers
and crew.
Airline meals are typically delivered in
trolleys. The empty or trash-filled trolley(s)
from the previous flight is replaced by a fresh
one.
Meals are prepared mostly on the ground in
order to minimize the amount of preparation
(apart from chilling or reheating) required in
the air.
 Ground Handling

2) Catering
 Ground Handling

This includes services on the ramp or

apron, such as:
a. Guiding the aircraft into and out of
the parking position (by way of Aircraft
marshalling)

b. Water cartage (to refill fresh

water tanks)
 GROUND
HANDLING
 Ground Handling
3) Ramp Service
This includes services on the ramp or
apron, such as:
a. Lavatory drainage, Air conditioning (more
common for smaller aircraft)
 Ground Handling

3) Ramp Service
a. Refueling, which may be done with a refueling
tanker truck or refueling pumper
b. Passenger stairs (used instead of an aerobridge
or air-stairs, some budget airlines use both to
improve turnaround speed) etc.
c. Air-start units (for starting engines)
d. Luggage handling, usually by means of belt-
loaders and baggage carts
e. Air cargo handling, usually by means of cargo
dollies, and cargo loaders
f. Catering trucks, Wheelchair lifts, if required
g. De-icing. Ground power
 Ground Handling

3) Ramp Service
 Ground Handling

3) Ramp Service
 Ground Handling

3) Ramp Service
 Ground Handling

4) Passenger Service
1.This includes services inside the airport
terminal such as:
2.Providing check-in counter services for
the passengers departing on the customer
airlines.
3.Providing Gate arrival and departure
services. The agents are required to meet a
flight on arrival as well as provide
departure services including boarding
passengers, closing the flight, etc.
4.Staffing the Transfer Counters, Customer
Service Counters, Airline Lounges, etc.
 Ground Handling

4) Passenger Service
 Field Operation Service
This service dispatches the aircraft,
maintains communication with the
rest of the airline operation at the
airport and with Air Traffic Control.
 Other Operations of FBO
Can be summarized as listed below
Administration of the business:-
1.Line Services
a. Fueling
b. Sale of lubricants
2.Aircraft storage
a. Bulk hangarage
 Other Operations of FBO

1.Aircraft maintenance (related to MRO)

a. Major repairs and constructions
b. Minor repairs
c. Annual inspections and relicensing
2.Engine maintenance
a. Major
c. Minor
d. Remanufacture
 Other Operations of FBO

1.Avionics
a. Sales
b. Services
(i)Maintenance
(ii)Recertification
2.Aircraft Sales and rentals
a. New aircraft
b. Used aircraft
 Other Operations of FBO

1.Flight instruction
a. Primary
b. Advanced
(i)Instrument
(ii)Multi-engine
c. Recurrent
2.Parts sales and service
a. Tires, brakes and bearings
b. Batteries
 Other Operations of FBO

1.Specialized commercial functions

a. Aerial advertising
(Not all FBOs perform all the functions
listed before)
2.Some may specialize in only one or two
categories