Innovative EC Systems: From E-Government to

E-Learning, Collaborative Commerce, and C2C Commerce

E-Government: An Overview
As e-commerce matures and improve:
e-government
E-commerce model in which a government entity buys
or provides goods, services, or information to
businesses or individual citizens
government-to-citizens (G2C)
E-government category that includes all the
interactions between a government and its citizens
 Electronic Voting: could be subject to manipulation
and fraud, the first country was Brazil
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E-Government: An Overview
Fraud can be carried out in e-voting, by changing a
computer program to count vote for specific
candidate twice or not vote.

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E-Government: An Overview
mobile government (m-government)
Mobile government, or mGovernment refers to
collection of services as the strategic use of
government services and applications which are only
possible using cellular/mobile telephones, laptop
computers, personal digital assistants (PDAs) and
wireless internet infrastructure.

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E-Learning, E-Training, and E-Books
e-learning
The online delivery of information for purposes of
education, training, or knowledge management
BENEFITS AND DRAWBACKS OF E-LEARNING

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E-Learning, E-Training, and E-Books
distance learning
Formal education that takes place off campus, usually,
but not always, through online resources
virtual university
An online university from which students take classes
from home or other offsite locations, usually via the
Internet

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E-Learning, E-Training, and E-Books
LEARNING IN VIRTUAL WORLDS AND SECOND
LIFE
VISUAL INTERACTIVE SIMULATION
learning on-demand
Learning provided to an employee while the work is being
done (in terms of troubleshooting or performance support)
In a learning on-demand environment, courses, references,
help files, documents, Webcasts, audios, videos, books, and
presentations are all made available when and where a
worker needs them.

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E-Learning, E-Training, and E-Books
electronic book (e-book)
A book in digital form that can be read on a computer
screen or on a special device

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 E-training
E-training is the use of e-learning technologies to
train employees and others. It benefits from the
advantages of e-learning over traditional training and
learning methods. Many believe that students learn
better through interaction with each other. By
increasing the social aspects of training, better
learning outcomes can be achieved.

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 Learning management system
Learning management system (LMS)
Software applications for the administration,
documentation, tracking, and reporting of training
programs, classroom and online events, e-learning
programs

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Knowledge Management, Advisory
Systems, and Electronic Commerce
knowledge management (KM)
The process of capturing or creating knowledge, storing it,
updating it constantly, spreading it, and using it whenever
necessary (organizing organization’s information)
KM system and cycle
 Create knowledge: new ways of doing things
 Capture knowledge: existence knowledge must identified
 Refine knowledge: new knowledge must be placed in
context that it is actionable
 Store knowledge: useful knowledge must be stored
 Manage knowledge: the knowledge must be kept current
 Disseminate knowledge: knowledge must be available in a
useful format for everyone in organization

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Knowledge Management, Advisory
Systems, and Electronic Commerce
KNOWLEDGE SHARING is an activity through
which knowledge (namely, information, skills, or
expertise) is exchanged among people, friends,
families, communities (for example, Wikipedia)
the major purpose of KM is to increase knowledge sharing,
shared knowledge can also decrease risk and uncertainty
and facilitate problem solving

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Collaborative Commerce
collaborative commerce (c-commerce)
The use of digital technologies that enable companies
to collaboratively plan, design, develop, manage, and
research products, services, and innovative EC
applications, interaction between enterprise's internal
personnel and business partner and customer, trading
community can be industry, supply chain

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