MANAGEMENT

REVIEW
25 June 2019
Management Meeting | 06. 14. 19.
TOPIC 1
(Status of Action from Previous
Management Review)
NOT APPLICABLE
2
TOPIC 3(Information on theofPerformance
the QMS)
and Effectiveness

SWOT Team Leader

DESIREE A. VILLAMIL
DISCUSSION ACTION PLANS STATUS/CONCLUSION
Close monitoring on the excellent Conduct regular class observation
teaching performance and responsive On Going
in users
Assessing customer satisfaction Use survey for the assessment On Going
Discuss process information and Achieve performance target
conformity of result and services On Going

Encourage strong support of PTA and Regular meeting with internal and
LGU and NGO’s for projects external stakeholder On Going

Implement of effective school Monitor the implementation of

management system school programs On Going

3
TOPIC 4 (Adequacy of Resources)
ALL DEPARTMENT
• Identify serviceable and
unserviceable equipment
• Classify the equipment
• Processing
4
TOPIC 5 (Effectiveness of Action Taken)
ALL DEPARTMENT
• Finding arrangement to resolve the
inefficiency of teaching materials.
• Conduct SLAC
• Processing
5
TOPIC 6 (Opportunities for Improvement )
ALL DEPARTMENT

• Minimize non-accomplished activities

affecting the teaching-learning process
• Conduct more academic activities
• Processing
Management Meeting | 07. 19. 18.
6
TOPIC 3 (S W O T)
SWOT Team Leader
DESIREE A. VILLAMIL
• Process of SWOT analysis clarified.
• All departments are expected to submit SWOT
analyses until 26 May 2019.
• Conclusion: Completion under way.
Management Meeting | 07. 19. 18.
7
 Topic 2
(List of Interested Parties)
SWOT Team Leader
DESIREE A. VILLAMIL

8
 Their Needs / Our Requirements
School Process Interested Party Met or not
Expectations to Them
Classroom Teachers’ Quality of Quality Not met
Instruction program instruction is instruction is
(schedule) is delivered delivered
based on their
area of
specialization
Available class
100%
Learners programs and/ Not met
attendance
or section list
 Our
School Their Needs / Met or
Interested Party Requirements to
Process Expectations not
Them
Classroom Teachers’ program Quality of Quality Not met
Instruction (schedule) is based instruction is instruction is
on their area of delivered delivered
specialization
Available class
100%
Learners programs and/ Not met
attendance
or section list
 Our
Interested Their Needs / Met or
School Process Requirements to
Party Expectations not
Them

Communication 100%
Risk Top letters for Parent- attendance in
Management. Management Teachers Not met
parent-teachers
Conferences conferences
TOPIC 3 (Customer Satisfaction)
QMR - Principal
ALVIN A. BAUTISTA
• Evaluating customer satisfaction process
and defining SCA by the Customer
Satisfaction Team
• Processing
12
 Topic 2
(List of Interested Parties)
QMR - Principal
ALVIN A. BAUTISTA

13
CUSTOMER SATISFACTION

❑ JUNE 17, 2019 Distribution of survey forms to

Principal’s Office, Admin Office, Guidance Office
and School Clinic

❑ JUNE 28, 2019 First tabulation of survey forms.

Survey duration is June 17 to 28, 2019

14
 CUSTOMER SATISFACTION FEEDBACK
JUNE 2019
SCORE / RATING

4.810 5.000 5.000

5.000 4.741 4.667
4.500
4.000
3.500
3.000
2.500
2.000
1.500
1.000
PRINCIPAL'S ADMIN GUIDANCE GUIDANCE REGISTRAR'S
OFFICE OFFICE OFFICE OFFICE (HS) OFFICE
(ELEM) (ELEM)
15
CUSTOMER SATISFACTION FEEDBACK
JUNE 2019
ADJECTIVAL RATING SCALE
TOTAL SCORE DESCRIPTION
4.000 5.000 EXCELLENT
2.500 3.999 AVERAGE
1.000 2.499 POOR
16
CUSTOMER SATISFACTION FEEDBACK
JUNE 2019

17
CUSTOMER SATISFACTION

❑JULY 3, 2019 Distribution of CSS boxes to

assigned offices.

❑JULY 26, 2019 Next schedule of survey

forms tabulation.
18
Quality Goals And Objectives

19
 Summary of
Target % Completed
Objectives
90-100% of Top
management will conduct
To ensure management
efficiency and effectiveness.
close monitoring in 60%
implementing school
program.

To strengthen partnership
100% active participation
within internal and external
stakeholders to produce
and support from the 60%
stakeholders.
adequate resources.

To conduct In-Service 80%-100% of the planned

Trainings/School Learning INSET and SLACS were 60%
Activity Cells conducted
20
 Summary of Objectives Target % Completed
To ensure that all documents related to 80% to 100% of the
different functions, concerned name revised documents 60%
concrete evidence compiled properly
To develop environmental awareness 80%-100% of pupils
through information dissemination of attended symposium
60%
information regarding proper waste about waste
management in the school. management
Do at least quarterly
To identify non-serviceable equipment and monitoring of waste
60%
waste materials for disposal. materials/unserviceable
equipment
21
 Summary of Objectives Target % Completed
Empower the school heads to lead 80% of teachers/learners will
their teachers and students through achieve higher performance
47%
reforms which lead to higher learning rating as manifested in the
outcomes IPCRF, AIP & ESIP
Prepare and improve school facilities,
80% of the school facilities and
classroom, landscaping, signage and school 60%
ground beautification shall be attained
80%-100% of the planned
To conduct In-Service Trainings/ School
Learning Action Cells
InSETs and SLACs were 60%
conducted

22
 Summary of Objectives Target % Completed
To improve quality services,
90% compliance with
provide with high customer
quality satisfaction of our 70%
satisfaction to our internal and
costumer
external factors
Achieve customer satisfaction At least 80% excellent
70%
in all school services remarks obtained monthly

23
PARTNERSHIP AND LINKAGING
WITH STAKEHOLDERS

24
 Summary of Objective
Prepare and improve facilities,
classroom, landscaping, signage
and school grounds.
Identify the needs of the
teachers/in per class
Sustain all project done in the
school (inside/outside classroom) needs/ projects are fully
Target % Complete
At the end of the Brigada
Eskwela 80% to 100% of the
school facilities development 50%
and beautification will be
achieved or attained.
At the end of the school year
80% to 100% of the needs of 70%
the teachers will be attained.
At the end of the school year
80% to 100% of all the
28%
accomplished.
25
Control of Documented Information

26
 Objectives Target % Complete
Prepare and ensure that the
80% to 100% of the
school has provided enough
school policies are
copies/ number of school
monitored and
manual, SPG/ SSG
implemented for
60%
ordinance and school
effective and quality
memos for the students and
management
school personnel
Ensure that all documents
80% to 100% of the
related to different functions
concerned have concrete
records/ documents 60%
complied properly
pieces of evidence

27
 Objectives Target % Complete
Establish development 80%-100% of the 60%
of learners from all learners records
point of use through are up to date with
varied documents significant features
of development

28
Quality Management System

29
 Objectives Target % Complete
95%-100% of
To maintain/ increase
students are
learning outcomes by
promoted to the 60
providing quality
next grade at the
instructions
end of school year.
80% to 100% of the
To implement the projected programs
different DepEd/LGU and activities of 38
programs and activities DepEd/LGU have
been implemented.
30
 Objectives Target % Complete

90% - 100%
To provide quality
customer
services to internal and 60
satisfaction is
external stakeholders
achieved

100% MOOE
To prepare/ liquidate
Liquidation report
MOOE based in COA 38
were submitted on
guidelines
time.

31
 Objectives Target % Complete
80% - 100% parents
To involve parents and were encouraged to
Community in school support the different 38
activities programs/thrust of
Deped
80% - 100% parents
To involve parents and were encouraged to
community in school support the different 38
activities programs/thrust of
Deped
32
 Objectives Target % Complete

80% - 100% parents

To involve parents
were encouraged to
and Community in 38
support the different
school activities
programs/thrust of Deped

80% - 100% parents

To involve parents
were encouraged to
and community in 38
support the different
school activities
programs/thrust of Deped

33
QUALITY GOALS AND OBJECTIVES:
Management Review

34
 Objectives Target % Complete

To ensure management 90-100% of all the

efficiency in the implementation business process shall be
60
of the quality policy to achieve able to implement the
quality objectives. quality policies
To establish a system to
monitor the implementation of
100% Monitoring on the
departmental program, action
implementation of 60
plans to support effectiveness
departmental programs
efficiency and continual
improvement business process.

35
 Objectives
To strengthen partnership with
internal and external
stakeholders
To establish a system to
monitor the implementation of
departmental program, action
plans to support effectiveness
efficiency and continual
improvement business process
Target % Complete
90-100% of all the
business process shall be
60
able to implement the
quality policies
100% involvement to
internal and external
60
stakeholders in all school
programs

36
QUALITY GOALS AND OBJECTIVES:
Property Management

37
 Objectives Target % Complete
At the end of Brigada
Prepare and improve
Eskuwela, 80% at the
school facilities,
projected physical
landscaping, painting 85
facilities development
signage and school
and beautification will
ground
have been manifested
To undertake due care
Do Annual Inventory
and maintenance of the 60
of all properties
property

38
 Objectives Target % Complete

At least quarterly
To identify unserviceable
monitoring of waste
equipment and waste 82
materials/unserviceab
material for disposal
le equipment

To undertake due care

Do Annual Inventory
and maintenance of the 13
of all properties
property

39
 Objectives Target % Complete
To minimize the amount At the end of
of waste materials being everyday the Waste
thrown away by Management Team
inculcating RECYCLING should have collected
60
as part of daily life routine used plastic and
in the school premises. papers

40
 Objectives Target % Complete
To receive supply and
At the end of the year,
equipment in good order
100% of custodial
and condition and issue 13
policy procedure will
them to its respective
be manifested
accountable person

41
WASTE MANAGEMENT

42
 Objectives
To develop environmental
awareness through the
DISSEMINATION OF
INFORMATION
Regarding paper waste
management in the school
To maintain a clean and safe
learning environment by
monitoring the organized and
systematic disposal of waste
materials
Target % Complete
At the end of every
semester, 80%-100% of
the student and school
60
personnel has attended in
At the end of the month,
the Waste Management
Team will convene to
conduct a monitoring
60
review based on the daily
monitoring procedure
43
Topic 2
(Internal Audit Results)
Lead Auditor
JUDY C. CARRERA

44
 Internal Audit Notice
All in-charge / Responsible Department
was given the Audit Notice last May 16,
2019.
Opening Meeting was held last May 17,
2019 and present the audit program for
Internal Quality Audit (May 21-22, 2019)
45
 Audit Program
The intent of conducting an internal quality audit
based on ISO 901:2015 requirements to provide the
process owner of each unit with information useful
for making an initial assessment about their process
and satisfying their costumers’ needs for continuous
improvement and for maintaining, upgrading and
sustaining the ISO certification issued to the SDO.

46
 Auditee
Department Auditor Audit Guide
Representative
Document Control
System
Supplies
Enrolment
Learning &
Development
Information Technology
Facilities/Preventive
Maintenance Asset
inventory
Finance/Accounting
Waste management
Engagement with
Stakeholders

47
 Auditee
Department Auditor Audit Guide
representative
Top Management/
Performance
Evaluation
Internal Audit
Classroom Instruction
Library
Science Laboratory
SMAW LABORATORY
Caregiving

48
 Summary of Findings
Number of NC’s
Department / Unit
NC-Major NC-Minor Observation
Top Management/ Performance
Evaluation
Canteen
Classroom Instruction
Library
Science Laboratory
SMAW LABORATORY
Caregiving
Disaster Risk Reduction
Management

49
Topic 5
(Risks and Opportunities)
Risks Assessment Team Leader
DESIREE A. VILLAMIL

Management Meeting | 07. 19. 19. 50

 Objectives Target % Complete
80%- 100%
Apply the policies and
policies and
procedure involved in 80
process were
risk management
identified
Assist School Head in 80%-100% used
decision-making to by School Head to
address the different address different 80
categories of risks that categories of risk
may encounters encountered
51
 Opportunity Action Planned

Hold regular meetings and

establish close coordination
The SDO, police station,
among top management and
fire station, Red Cross, and
process owners.
private and public hospitals
are near EICS, which allow
Coordinate with the mentioned
quick response to risks.
offices to create strategies that
will address risks.
52
THANKS!

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