By Shazia Siddique MSc Sociology UPR AJK PRINCIPLES OF PROJECT MANAGEMENT FIVE TASKS OF PROJECT MANAGEMENT
1. Defining the Project:
The most precisely the project is defined and understood, the better it will be managed. Project manager and the client should discuss in details all aspects of the project and come to an agreement. A good definition of project should be able to answer these five questions. What is the problem or opportunity being addressed? What is the goal of the project? What objectives are necessary to achieve the goal? Continued How will we determine the success of the project? What assumptions, risks & obstacles may affect the project success? This definition phase clarifies the project scope. Scope of the project changes with the changes occurring in the dynamic external business environment and changing requirements of the client. Project management must respond to the scope creep effectively by documenting alternatives and possible consequences of each change of scope. Continued 2. Planning: Project plan is indispensable and serves as a road map to execute the work. Project plan is dynamic It is a tool for decision making. Planning reduces uncertainty. It improves efficiency (Best use of resources i.e. through networking). It helps in better understanding of objectives and goals of the project. Plan provides basis for performance. Continued 3. Executing: (Organizing, Staffing and Leading) It Involves: Identifying and organizing the specific Human Resources, Materials, Machines and money etc. for carrying out various activities of the plan. Includes scheduling of activities & resources for the project duration. (Start & End). Adjustments are made according to availability of resources and other constraints. Continued 4. Controlling: Planning and controlling are interdependent. Effective Monitoring system is to be established to monitor the progress regularly against the approved plan and update it accordingly. Provide feedback about the causes of the problems for proactive actions. Continued 5. Closing: Project management usually tends to get on with the next project. Several questions that should be answered at the closing time. Did the project deliver exactly what the client said it would do? Did the project do what project management said it would do? Continued Was the project completed according to the PLAN? What useful Information collected for use in other projects? How effective was the project management methodology and how efficiently the project team followed it? Final evaluation of the project studies these questions and determines efficiency and effectiveness of the project. PROJECT MANAGEMENT LIFE CYCLE
Five (5) Phases the Project Management:
There are five (5) Phases of Project Management and each phase has five (5) steps. 1. Scope the Project: 1.1 State and elaborately define the problem or opportunity i.e. what is the basis/ Justification of initiation of the project? 1.2 Establish the project goal. Project goals must be SMART. Goal must be understandable. continued 1.3 Define the Project Objectives: Provide boundaries and detail of project goal. Each objective must contribute fully to the achievement of project goal. Must result in an outcome. Must have a time frame. A measure should be stated. An action should be given as to how achieve the objective. continued 1.4 Identify the Success Criteria: Specify clearly what the customer as well as the organization shall get out of the project? State the conditions of satisfaction of the customer. State the bottom line impact of the project. Continued 1.5 List Assumptions, Risks, Obstacles: Identify and document factors which may affect the deliverable and other success criteria. Bring these risks and unknown factors to the knowledge of senior management such as changes in external environment and its repercussion. Analyze risks in each aspect with probabilities and impacts, such as financial, production, Market, Human Resources, Management etc. continued 2. Develop the Project Plan: 2.1 Identify project activities 2.2 Estimate the duration of each activity. 2.3 Determine/ calculate the resources required. 2.4 Construct / analyse the project network (C.P.M). 2.5 Prepare the project proposal or PC-I. Continued 3. Launch the Plan. (Implementation) 3.1 Recruit and organize the project Team. 3.2 Establish Team operating Rules. 3.3 Level project Resources. 3.4 Schedule Project Resources. 3.5 Document work packages. continued 4. Monitor / Control Project Progress: 4.1 Establish progress reporting system: 4.2 Install change control tools / process. 4.3 Define problem – escalation process. 4.4 Monitor project progress versus plan Continued 5. Close-out the Project Obtain client acceptance. Install project deliverables. Complete project documentation. Complete post-implementation audit. Issue Final project Report. continued Quality Management: Project Management must ensure the quality of (a) Quality of product / services/ process that is deliverable from the project. (b) the process of project management itself. Project Management Process: Two techniques are commonly used. Continuous quality management. A. The process involves the following. Develop mission statement / vision. Identify critical success factors. Identify business processes. Relate business process with critical success factors. continued B. Conduct Gap analysis. Select Business process. Identify improvement opportunities. Analyze and evaluate improvement opportunities. continued C. Define project scope Plan project activities. Schedule project work. Monitor project progress Check improvement results Process Quality Management Relating Criteria Success factors with the Business Process Overview of Risk Management What are the Risks? Probabilities of each Risk. Impact of each Risk. What are the alternatives? What are the ways and means to minimize Risks? What risks are expected from the alternatives? continued How to address/cope with the Risks? For the success of the project the following steps may be followed Identify Risk areas and the constituent risk factors in each area. Assess the risk factors identified and the probability of occurrence and potential damage. Assign appropriate resources to reduce the risk factors. Continued Identify and analyze the alternatives available for reducing the risk factors. Select the most promising alternatives for each risk factor. Plan implementation of the selected alternatives for each risk factor. Obtain feedback to determine the success of the risk-reducing action for each risk factor.
Continued Pain Curve There is a general tendency that the project management is anxious to start implementation of the project and does not give appropriate time and attention to project planning. This pain curve indicates that the proper planning is painful but pays off in less pain later in the project implementation. Pay me now or pay me later refers to project planning. Improper planning leads to difficulties and pain in the implementation stage of the project and results in wastage of precious resources as well as delays in the completion of the project. This diagram shows the relationship between time and pain as well as difference between good planning and poor planning.