Faculty: Business, Law and Social Sciences

Department: Strategy, Management and Marketing

IMBA
MAN7068
Strategic Leadership and
Organisational Transformation
Week 2 – Session 1
Strategic, Tactical and Operational Leadership
Dave Smith / Harold Tiemo
Preparation from last week / Out
of class activity
• Undertake research around:
• Leadership styles
• Share your views / research with the class
next week

• What’s your views?

2
Session objectives
• Introduction
• Objectives of management
• Organisation structures
• Strategic Management
• Principles of Strategic Leadership
• Tactical Management
• Principles of Tactical Leadership
• Operational Management
• Principles of Operational Leadership
• Questions?
• Assignment
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Introduction
• This week, we will start looking at organisation
structures and levels and principles of
leadership

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Objectives of Management
• Objectives of organisation structures:
• Economic and efficient performance of the
organisation and levels of resource utilisation
• Monitoring the activities of the organisation
• Accountability for areas of work undertaken by
groups and individual members of the organisation
• Co-ordination of different parts of the organisation
and different areas of work
• Flexibility to respond to future demands
• Adaptation to internal and external environments
• Social satisfaction of members
Why is this last point important?
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Organisation structures
• Forms (see handout)

• Entrepreneurial structure

• Functional structure
• Organised by product line
• Organised by geographic area
• What examples could you suggest for these?
• Which would be the Business School in BCU?
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Organisation structures
• Hierarchy
• Known as a ‘functional’ structure
• Often considered as the standard structure in
private sector organisations – but in fact can
apply across all sectors

• On the handout, three levels:

• Upper Level [Strategic management]
• Middle Level [Tactical management]
• Lower Level [Operational management]
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Strategic Management
• Long term relationships
• Large decisions
• Time scale: 1 - 5 years +

• On your table, discuss what examples could you

give of ‘long term relationships’

• Feedback your examples to the class

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Principles of Strategic
Leadership
1. Should be able to distribute responsibility
2. Be honest and open about information
3. Create multiple paths for raising and testing ideas
4. Make it safe to fail
5. Provide access to other strategists
6. Develop opportunities for experience-based learning
7. Hire for transformation
8. Bring your whole self to work
9. Find time to reflect
10.Recognise leadership development as an ongoing practice
(https://www.strategy-business.com/article/10-Principles-of-Strategic-
Leadership?gko=25, date accessed: 17.01.18)
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Tactical Management
• Allocating resources
• Budgeting and control
• Time scale: 1 month - 1 year

• What examples could you suggest for this Level?

• Feedback to the class

10
Principles of Tactical
Leadership
1. Concerned with the here and now
2. Short term decisions and risk management for
immediate gains
3. Leaders must balance the needs of the team
members with the needs of the mission or situation
4. Highly transactional – this leader does not have
many of the tools of the transformational leadership
at his / her disposal

(https://www.alnmag.com/article/2011/06/three-levels-leadership, date
accessed: 17.01.18)
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Operational Management
• Using resources to accomplish tasks
• Developing methods of work
• Monitoring procedures
• Time scale: Few hours / today / this week / this month

• What examples could you suggest for this Level?

• Feedback to the class

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Principles of Operational
Leadership
1. Focus on building the structures and systems that allow
the strategic leaders visions and objectives to be achieved
2. Provide a framework for action by the tactical leaders
3. Ability to give intrinsic rewards, e.g. team recognition,
competitive positioning, more interesting or vital projects
4. Develop or enhance highly motivated teams with high
morale and cohesiveness
5. Ensure the proper tools and systems are in place for
teams to achieve their assigned tasks and functions
(https://www.alnmag.com/article/2011/06/three-levels-leadership, date
accessed: 17.01.18)

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Any questions?

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Assignment
• Also set last week: “Read the Assignment brief
and ask questions next week”

• Over the last week, you should have read the

assessment for SLOT (Strategic Leadership
and Organisational Transformation)

• What questions do you have on the

assessment? How do you intend to tackle it?
This will be the focus of the next session
15
Preparation for next week / Out of
class activity
• Research about organisational power and politics

• Think about whole examples and share with the

class next week

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