Kalyani Mookherji

COMMUNICATION:
MEANING AND
COMPONENTS
Mrs. Kalyani Mookherji
kalyanim.aps@gmail.com
9488367758
WE WILL COVER
 Communication – essentials and types
 Interpersonal Communication

Kalyani Mookherji
 Group Communication

 Group Dynamics
COMMUNICATION
Definition: The exchanging or imparting of
information

Kalyani Mookherji
Goal:
 Comprehension

 Understanding

Types:
 Verbal

 Non-verbal

 Written
UNDERSTANDING VS
COMPREHENSION

Kalyani Mookherji
COMPREHENSION AND
UNDERSTANDING
 Understanding of  Deeper, sometimes
the explicit meaning emotional process 
of the material of comprehension,

Kalyani Mookherji
communicated assimilation of
 Example : the way a knowledge, which is
person understands subjective by its
minus the cultural or nature
emotional subtext  Example:
understanding with
full awareness of
cultural and
emotional subtext
Kalyani Mookherji
CONTEXT
Refers to the background of the on-going
communication; influences communication

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 Culture/ethos/norm

 External stimuli like meeting, letter, memo,

telephone call, fax, note, email, a casual
conversation, annoucement; motivates a
response from you which may be oral or
written
 Internal stimuli like opinion, attitude, likes,
dis-likes, emotions, experience, education
and confidence.
 Message : the information being exchanged;
intentional or unintentional

Kalyani Mookherji
 Medium : channel through which communication
takes place – print, electronic, sound
 Sender/encoder : One who sends the message

 Receiver/decoder : one who receives and

understands the message
 Feedback : Response or reaction of the receiver,
to a message; written, oral message, an action,
silence
 Noise : anything that interferes with
communication; external, internal
WHAT DO THESE MEAN...!

Kalyani Mookherji
NON-VERBAL COMMUNICATION
 This is the means by which you are able to
communicate without speaking

Kalyani Mookherji
Elements:
 Eye contact

 Clothing

 Gestures

 Posture

 Distance
SHOW ME...
 You just got a new hairstyle and how you
would walk into a party

Kalyani Mookherji
 Surprise when you discover your neighbour is
wearing the exact dress you had ordered
online to wear at a social
 How you would react to your maid who turns
up after two days’ of unscheduled leave
Kalyani Mookherji
THANK YOU