Performing Every Day

and Every Way

Presented By Jeff Hanson

September 24, 2002

 Overview

 Introduction
 My Background
 Ohio Innovation Fund

 Dealing With Crisis Situations and Everyday Life

 The Beginning of a Crisis
 The Emergence of a Solution

 Principles of Performance

 Closing Remarks

Copyright © 2002 Jeff Hanson

My Background

 Venture Capital
 6 start-ups
 Fund Management
 Finance, Strategic Planning and Business
Development
 Merchant Banking
 Mergers and Acquisition
 Turnarounds
 Divisional and Corporate Strategic Planning
 MBA, Finance and Strategic Planning

Copyright © 2002 Jeff Hanson

Ohio Innovation Fund…History

 Originated by Technology Leadership

Council

 $12.55 million Capital Commitments

 Investors include Corporations, Pension

Funds, and Individuals

Copyright © 2002 Jeff Hanson

Ohio Innovation Fund…Portfolio

Advanced
Imaging Systems

Copyright © 2002 Jeff Hanson

Dealing With Crisis Situations and Everyday Life…The Beginning of a Crisis

External Environment
•Declining Stock Market
•Deteriorating Economy
•Sick Colleague & Friend

Copyright © 2002 Jeff Hanson

Dealing With Crisis Situations and Everyday Life…The Beginning of a Crisis

Domains of Existence
External Environment
•Family,Work,
•Declining Stock Market
Spirituality, Health,,Etc…
•Deteriorating Economy
•Sick Colleague & Friend

Copyright © 2002 Jeff Hanson

Dealing With Crisis Situations and Everyday Life…The Beginning of a Crisis

Domains of Existence
External Environment
•Family,Work,
•Declining Stock Market
Spirituality, Health,,Etc…
•Deteriorating Economy
•Sick Colleague & Friend

•External events out of my control created a

crisis in several domains of my life
•The situation deteriorated as a crisis in one
domain spilled over into other domains
•Previous coping strategies were not working

Copyright © 2002 Jeff Hanson

Dealing With Crisis Situations and Everyday Life…The Emergence of a Solution

 Began searching for a solution to deal with crisis situations and

everyday life
 Key requirements of the solution included:
 Results/performance orientation
 A predetermined mode of action (“guiding principles”)
 Universal application to individuals, organizations, and situations
 Substance from multiple sources
 Personal Experience
 Strategic Planning
 Leadership Theory
 Project Management
 Philosophy
 Biology

In responding to crisis, I discovered nine principles to

enhance my performance every day and every way
Copyright © 2002 Jeff Hanson
Principles of Performance…Visionary

1. Visionary Definition: Characterized by

2. Aware
vision or foresight. A vivid
3. Principled
mental image of what you want
4. Purposeful
5. Cooperative
to be.
6. Connected Tools: Vision statement.
7. Proactive
8. Responsible Behaviors: Daily visualizations.
9. Sustainable

Questions to ask: Do you have vision? Your organization? Your company? Is it vivid and compelling? Does it help
guide daily actions?

If one advances confidently in the direction of their dreams,

and endeavors to lead a life which they have imagined, they
will meet with a success unexpected in common hours.
Henry David Thoreau

Copyright © 2002 Jeff Hanson

Principles of Performance…Aware

1. Visionary
Definition: Having knowledge or
2. Aware cognizance.
3. Principled
4. Purposeful Tools: Situation, SWOT, 360
5. Cooperative degree analysis.
6. Connected
Behaviors: Self reflection,
7. Proactive
conversation, research,
8. Responsible
“grounding”.
9. Sustainable

Questions to ask: Are you afraid of the truth? How could awareness improve your project management
capabilities? What assessment tools do you employ?

Give light, and the darkness will disappear of itself.

Desiderius Erasmus

Copyright © 2002 Jeff Hanson

Principles of Performance…Principled

1. Visionary
Definition: Based on, marked
2. Aware
by, or manifesting principle.
3. Principled
4. Purposeful Tools: Values and beliefs.
Cooperative
5.
Behaviors: Application of
6. Connected
values and beliefs to every
7. Proactive
action and reaction.
8. Responsible
9. Sustainable

Questions to ask: What values are manifested in your projects? Are the values consistent from project to project?
Do you apply moderation of principle (see quote below)?

Moderation in temper is always a virtue, but moderation in

principle is always a vice.
Thomas Paine

Copyright © 2002 Jeff Hanson

Principles of Performance…Purposeful

1. Visionary
Definition: Having a purpose;
2. Aware
intentional.
3. Principled
4. Purposeful Tools: Mission, plans,
5. Cooperative priorities, and actions to
6. Connected achieve vision.
7. Proactive
Behaviors: Frequent review and
8. Responsible
revision of priorities.
9. Sustainable

Questions to ask: Do you fill vacuums with purpose? Are priorities tied to purpose?

Purpose is what gives life meaning.

Copyright © 2002 Jeff Hanson

Principles of Performance…Cooperative

1. Visionary
Definition: Marked by a willingness
2. Aware to cooperate.
3. Principled
4. Purposeful Tools: Relationship inventory and
plan.
5. Cooperative
6. Connected Behaviors: Creation and delivery of
7. Proactive
mutually beneficial offers. Walk
away or accept destructive people
8. Responsible
and situations.
9. Sustainable

Questions to ask: Do you have any relationships that you should “quit”? What is your response to uncooperative
staff?

Society is joint action and cooperation in which each

participant sees the other partner's success as a means for
the attainment of his own.
Ludwig von Mises

Copyright © 2002 Jeff Hanson

Principles of Performance…Connected

1. Visionary
Definition: Associated with or
2. Aware
related to others.
3. Principled
4. Purposeful Tools: Relationship line of sight
5. Cooperative plan.
6. Connected Behaviors: Forge alliances with
7. Proactive
mutually oriented individuals
8. Responsible
and organizations to realize
9. Sustainable
vision.
Questions to ask: What gaps exist in your professional relationships? Do you recognize the unique skills of others?

In union there is strength.

Aesop

Copyright © 2002 Jeff Hanson

Principles of Performance…Proactive

1. Visionary
Definition: Acting in advance to
2. Aware
deal with an exceptional
3. Principled
4. Purposeful
difficulty.
5. Cooperative Tools: Gap and obstacle
6. Connected assessment and action plans.
7. Proactive
Behaviors: Assess gaps and
8. Responsible
obstacles daily and act
9. Sustainable
accordingly.
Questions to ask: Do you frequently anticipate breakdowns? What obstacles exist in your projects? Your life?
Have these obstacles been addressed?

Anyone can see a forest fire. Skill lies in sniffing the first
smoke.
Robert Heinlein

Copyright © 2002 Jeff Hanson

Principles of Performance…Responsible

1. Visionary
Definition: Liable to be required to
2. Aware give account, as of one's actions or
3. Principled of the discharge of a duty or trust.
4. Purposeful
5. Cooperative Tools: Performance definition,
6. Connected including key metrics, promises
scorecard.
7. Proactive
8. Responsible Behaviors: Quantify and track
performance against key metrics.
9. Sustainable
Track promises kept and not kept.
Questions to ask: Do you identify performance metrics? Are you trusted? Are you perceived as credible? Do you
keep your promises? Do you hold others accountable for their promises?

It is ridiculous to lay the blame of our wrong actions upon

external causes, rather than on the facility with which we
ourselves are caught by such causes.
Aristotle

Copyright © 2002 Jeff Hanson

Principles of Performance…Sustainable

1. Visionary
Definition: Capable of being
2. Aware sustained or maintained.
3. Principled
4. Purposeful Tools: Behavioral checklist.
5. Cooperative Behaviors: Daily review of
6. Connected behavioral checklist. Daily actions
7. Proactive and reactions to reinforce principles
8. Responsible of performance.
9. Sustainable
Questions to ask: Are you optimally performing? Are you ready for your next crisis?

Learning is not compulsory. Neither is survival.

W. Edwards Deming

Copyright © 2002 Jeff Hanson

 Closing Remarks

 Don’t wait for a crisis

 Be proactive and apply tools to yourself, your project
teams, your organization, and your life
 Develop and apply your own principles of
performance
 Think outside of the box
 Understand that previous coping strategies may not
be effective in the future
 Focus on performance and optimization
 Thank you!

Copyright © 2002 Jeff Hanson