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Session 4
Service Culture
Objectives
Self-Determination
• As a process of endorsing one’s actions at the
highest level of reflection”, we expectedly
“experience a sense of freedom” once self-
determined
Values
Strategic Planning
Strategic Planning
Strategic planning tools help provide us with
analytical compasses so we do not lose our way.
D-S-T-P
D – Draw
S – See
T – Think
P – Plan
Your Vision
P-D-C-A
Your Mission
Goals
NOTE:
Objectives
My Vision Statement
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My Mission Statement
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Notes
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