Synopsis:

1.Preface
2.Registration process of community pharmacy
3.Site plan of the pharmacy
4.Minimum requirements for a pharmacy
5.Purchasing of medicines
6.Drug storage
7.Information to the patient
8.Dispensing procedure
9.Product present in the pharmacy
• PREFACE:

Pharmacy remains a very exciting profession. In fact, more opportunities are available for
pharmacists. The community pharmacy is an efficiently and effectively serve as a disease state
manager, medication manger, clinician, educator, counselor, coach, personnel supervisor all while
providing outstanding patient care.

According to curriculum of a four-year integrated degree course of BACHELOR OF PHARMACY each

student has to undergo practical training for at least 150 hours spread over four weeks in a various
pharmaceutical industry, hospital, research organization, community pharmacy etc. As it is to be done
during after the semester-VI and before the commencement of semester-VII

I was directed to undergo the one month training at “S.M.R. Medical Shop” and this report contains
a brief description of the above community pharmacy which was observed during the training
program.
• Registration process of community pharmacy:

The registration of a pharmacy premises will take up to 3 months to process from the patient that we
receive a correctly completed application. Note that registration will only occur on the 1st and 15th of the
month. Following approval from the inspector, the pharmacy will be not be registered until the following
1st or 15th of the month.

The registration from is applied on the state pharmacy council.

It consists of 3 stages:
• Stage 1: Business registration
• State 2: Tax registration
• State 3: Pharmacy license
• Tax registration:

In India the most important tax registration includes GST registration. Therefore a pharmacist must
contact the State’s Sale Tax or GST Department for the same.

Value added tax (VAT) registration is required in India whenever goods or products are being by a
business.

• Pharmacy license:

A drug store must obtain drug license from the central drug standard control organization and state
drugs standard control organization
• Documents required for registration:

• Application forms,
• Covering letter of applicant,
• Challan of the fee deposited,
• Declaration plan,
• Site plan,
• Key plan,
• Possession certificate of the business premises,
• Proof of owner ship of the premises,
• Proof of constitution,
• Affidavit of non-conviction of proprietor/partners/directors under drugs & cosmetics act
1940,
• Certified copy of registration certificate/competent person and qualification certificates.
• Bio-data form,
• Site plan of the pharmacy:

The pharmacy begins with the OTC counter the site plan are done accordingly to the drug and
cosmetic act 1940. The drugs are arranged on the either side of the room. At the end of the room it
consists of pediatric products for kids. The store room is place on the back side of the room.
There is a refrigerator on the right side corner of the shop. The tablets are placed on the right side
of the area. The syrups and lotions are arranged on the left side of the shop in separate session.
And in the middle of the shop it consist of billing session and the drug license are kept separately
and the records are maintained for the inspection purpose.

• Layout of community pharmacy:

1.An arrangement or a plan, especially the schematic arrangement of parts or areas.

2.It plays significant role in the development of the customers perception which have a positive
impact on its sale potential.
• Objective of layout design:

• To attract a large number of customer

• To increase the sales of the store
• To reduce the selling expenses to the minimum
• To provide customer satisfaction
• To have space for reserve for stock, office and resting place for the employees
• Proper entrance for the newly arrived goods.
• To project a professional image and improve general appearance.
• To minimize the movement of customers with within the premises of the
pharmacy.
• Minimum requirements for a pharmacy:

• Premises:

• The word pharmacy shall be displayed in white writing on green coloured sign boarded having
minimum length of 5 feet and width of 2.5 feet.
• The premises of a pharmacy shall be separated from room for private use.
• The premises shall be built dry, well and ventilated and shall be of sufficient dimensions to allow
the goods in stocks, especially drugs and poisons to be kept in clearly visible and appropriate
manner.
• The area of the section to be used at dispensing department should not be less than shall be less
than 6 sq., meters for each additional person.
• The height of the premises shall at least be 2.5 sq., meters.
• The floor of the pharmacy should be smooth and washable.
• Purchasing of medicines:

• The purchasing is made either direct from manufacturing company or by distributors.

• Most of the purchasing is made from authentic and licensed distributors and supervised
by manager or pharmacist.
• Local purchase
• In house manufacture of medicines in the hospitals.

• Storage of drugs:

• The drugs stored in a our medical shop be arranged in such a way that they are easily traceable.
• According to
• Pharmacological action
• Alphabetically.
• Drug storage:

In the drug storage there are five types of drugs namely.,

1.Proper drug storage

2.Storage environment
3.Arrangement of drugs on shelves
4.The storeroom
5.The dispensary
• Proper drug store:

• Drugs are stored in a specially designed secure area or space of a building in order to:
• Avoid contamination or deterioration,
• Avoid disfiguration of labels,
• Maintain integrity of packing and so guarantee quality and potency of drugs during shelf
life,
• Prevent or reduce pilferage, theft or losses,
• Prevent infestation of pests and vermin,
• The storage should not hinder the cleaning and should have sufficient space for
movement of stocks and handling,
• Products are to be stored in a manner that prevents damage due to excessive vertical
stacking heights and not to exceed eight stacks,
• Store the products as per product storage condition (As per label) to prevent
deterioration of finished product on storage,
• Monitor and record the temperature of storage area on daily basis.
• Storage environment:

The storage environment should possess the following:

1.Adequate temperature,
2.Sufficient lighting,
3.Clean conditions,
4.Humidity control,
5.Cold storage,

• Arrangement of drugs on shelves:

1.Shelves should be made of steel or treated wood.

2.Shelves should be strong.
3.Drugs are arranged in alphabetical order of generic names.
4.Each dosage form of drug is arranged in separate and distinct areas.
• Store room:

• A well-arranged store enables easy identification of drugs and saves time when picking a drug
from the shelves.
• This helps remove drugs quickly and makes for easy inventory control.
• The rule of FIRST IN FIRST OUT (FIFO) should be applied always.
• In this regard, the principle of FIRST TO EXPIRE FIRST OUT (FEFO) should apply.

• Internal and injectable medicines:

A lockable medicines cupboard of adequate size attached to a solid wall is to be used for the storage
of internal and injectable medicines or named patient items.
• Refrigerated products:

• A lockable, dedicated medicines refrigerator in which the minimum and maximum temperature is
monitored.

• Only medicines products are to be kept in the refrigerator/freezer, alternative storage should be
found for pathological/food items.

• The medicines refrigerator must maintain temperatures between 2°C and 8°C.

• All refrigerators used for storing medicines should be of pharmaceutical grade and meet the
Medicines and Health Regulatory Agency (MHRA) guidelines on ‘Control and monitoring of
storage and transportation temperatures of medicinal products’.
• Cytotoxic medication (e.g. METHOTREXATE)

• Cytotoxic drugs requiring refrigeration (e.g. methotrexate pre-filled syringes) should be

stored in a medicines refrigerator, ideally on a dedicated shelf within the refrigerator.
• Cytotoxic drugs requiring room temperature storage should be stored in a dedicated
section of the medicine cupboard.

• The dispensaries:

• Clean after each use tablet counter and place within easy reach on the table.
• Avoid dispensing wrong drugs by arranging drugs on the table in alphabetical order so that the
drug being dispensed is not confused with another.
• Always close drug containers from which drugs are not being dispensed to prevent spillage or
dispensing the wrong drug.
• Expiry dates:

• Medication must not be administered, and products and equipment must not be used beyond
their expiry dates.
• All medical equipment, dressings and solutions used during invasive procedures must be sterile.
• Single-use devices are meant for single use only and must not be re-used.

• WHAT I LEARNED IN PHARMACY:

• How to get drug license

• How to start a pharmacy
• How to make a online pharmacy application
• How to receive prescription from the patients
• How to dispense medicine in the pharmacy
• How to order drugs in whole sale pharmacy
• Information to the patient:
•
• During my training period I also learnt about conversation with patients about general instruction on how to use
a drug.
• How often to take the drug,
• When to take the drug (e.g. before or after the meals),
• How long the treatment is to last (e.g. why the entire course of an antibiotic treatment must be taken),
• How to take the drug (e.g. with water, chewing or swallowing),
• How to store the drug (e.g. avoid heat, light and dampness),
• Do not share drugs with other persons,
• Keep drugs out of the reach of children.
•
• Dispensing procedure:
•
• After learning about the dispensing process, now I came to know how to dispense all kind of drugs.
• Step one: Receive and validate the prescription.
• Step two: Understanding the prescription.
• Step three: Dispensing a drugs.
• Step four: Final check.
• Step five: Issue medicine to the patient with clear instructions and advice.