Sei sulla pagina 1di 19

TYPES OF

COMMUNICATION
BASED ON
PURPOSE AND
STYLE
TEAM SMASHCOM FM-1B
FORMAL
COMMUNICATION
----------------------------------------
FORMAL
COMMUNICATION
T h e d o ’s a n d D o n ’ t s

• certain rules, conventions and


principles are followed while
communicating message.
• Formal Communication’ refers
to the flow of information
through a structured path in a
formal organization.
Add a footer 3
• In formal communication,
use of slang and foul language
is avoided and correct
pronunciation is required.
Authority lines are needed to
be followed in formal
communication.
• Formal communication occurs
in formal and official style.
Add a footer 4
FR
Characteristics
of Formal
Communication:
• 1. Formal communication flows
through structured path.
• 2. It is official and formal in nature.
• 3. It is mainly in writing but
sometimes verbal communication is
also considered as formal
communication.
• 4. It requires sanction of higher
authority.
Add a footer 5
FR

• 5. It may be
• downward, upward or two-way.
• 6. The rank, position and authority
have great significance in such
communication.
• 7. A standard is maintained in such
communication.
• 8. Flexibility is not found in it. It is
generally rigid in nature.
Add a footer 6
FR

Purpose of Formal
Communication:
• The purpose of formal
communication is to give orders,
convey instructions and fulfill the
objective of the organization
through some pre-determined
rules and regulations.

Add a footer 7
INFORMAL
COMMUNICATION
----------------------------------------
FR
INFORMAL
COMMUNICATION
• Informal communication is
done using channels that are in
contrast with formal
communication channels.
• is more commonly utilized in
the situations or scenarios
where we are more relaxed and
will often involve people that
we know on a more personal
level.
Add a footer 9
FR

• . In an organization, it
helps in finding out staff
grievances as people
express more when
talking informally.
Informal
communication helps in
building relationships.

Add a footer 10
What is the
difference between
formal and informal
language?
• Formal and informal language
each serve a different purpose.
The choice of words, the tone
and the way that each word is
strung together will vary
depending on the situation and
the level of formality.
Add a footer 11
EXAMPLES OF
FORMAL AND INFORMAL
COMMUNICATION IN
DIFFERENT FIELDS

Add a footer 12
FR
IN A BUSINESS FIELD
Formal Communication:
• Business Proposals, Business
Contracts
• Emails, Business Presentation,
Reports, Interviews and etc.,
Informal Communication:
• Emails with personal messages
• Business slangs,
• ex: Due diligence - Putting effort
into research before making a
business decision
• Sweat equity - Getting a stake in
the business instead of pay
FR
MEDICAL FIELD
Formal Communication:
• Health care workers use formal
communication when explaining hospital
policies to patients and their families
• Medical Reports

Informal Communication:
• The medical field is filled with cryptic
jargon, including innumerable scientific
terms and medical abbreviations and
medical abbreviations
• Ex: Agonal - Term to signify a major,
negative change in a patient's condition
Add a footer 14
FR
Field of LAW
Formal Communication:
• Legal texts such as contracts, property
leases, real estate deeds, court-related
documents (e.g., indictments, divorce
papers, lawsuits, civil and criminal
litigation, and court proceedings in
general)
Informal Communication:
• Bench - term used to refer to judges or
the court
• And other slangs they used inside the
court.

Add a footer 15
FR
IN SCHOOL
Formal Communication:
• class discussions, reportings,
research papers, counselling
essays, dissertations, theses,
various types of published studies,
etc.

Informal Communication:
• Class Chatrooms, Language
spoken everyday
• Personal conversation of
seatmates or classmate

Add a footer 16
FR
POLITICAL FIELDS
Formal Communication:
• Speeches, SONA’s,
• Making of Laws
• Election campaigns
• Etc.,
Informal Communication:
• Caucus: An informal meeting of local
party members to discuss candidates
and choose delegates to the party's
convention
• Stump: To campaign in person on a local
leve
Add a footer 17
FR

THANK YO
Add a footer 18
TEAM SMASHCOM
ABARCA, Patricia
BERMEO, Kimberly
IBASCO, Jorelie
MADI, Dana Mikaela
REMPILLO, Shaina Mae
ZALETA, Angelica
Add a footer 19