Sei sulla pagina 1di 19

Forms HEADING

of Business
Letters
1
1.4
FB10

THERE ARE
TWO MAIN
FORMS OF
BUSINESS
CORRESPONDE
NCE: LETTERS
& MEMOS
Letter
HEADING
11
A letter is a message that is sent by a person to another
meant to convey information that he wants the person to
receive. It can be short or long, and it has many types:
thank you letters, personal letters, and business letters.

Used to send messages outside of a


business or organization.
Memos
HEADING
12
A memo is usually informal, short, concise, and direct to
the point. It is used to call a meeting or to call an
individual to action. It has a header which indicates
where it comes from, who it is addressed to, the date,
and the subject of the memo.

Sent to insiders or members of the


organization.
ANOTHER FORM
OF
CORRESPONDEN
CE IN BOTH
INSIDE &
OUTSIDE THE
ORGANIZATION:
E-mail
HEADING
11
E-mail (electronic mail) is the exchange of
computer-stored messages by
telecommunication. A mail is used in formal
business letters and memos.
12
SimilaritiesHEADING
and Differences of
Memos, Letters, and E-mails
Content
HEADING
11
Heading
Used in memos and e-mails
only.
A.To: - indicate the full name and position of
the intended recipient of the memo.
B. From: - indicate the full name and position of
the sender, including the handwritten initials.
C.Date: - indicate date of preparation or
signing.
Subject
HEADING
12
Sort and clear title that summarizes the
main purpose of the memo/e-mail; it
should be capitalized.

A subject line (e-mails only) is


sometimes included below the
salutation.
Element Memo Letter E-mail

Receiver Internal (within External Both


the org.) (outside the
org.)

Tone Less formal More formal Varies

Salutation & None Uses both Varies


Close
No. of Topics One topic only One or more One or more

Enclosure Enclosure Enclosure Attachment


Notation

Heading Yes No Yes

Medium Paper Paper Computer


In using e-mails, senders are advised
to:

Observe correct spelling and grammar


regardless of whom the e-mail is being sent to,
Double check the receiver/s that you send only
to those you intend to,
Avoid the use of ALL CAPS (except only in the
subject line)
Use italics to highlight significant information
or ideas; and
Refrain from using emoticons or hash tags
(unprofessional or informal).

Potrebbero piacerti anche