A

Presentation
ON

STUDY OF TALENT MANAGEMENT AT

TATA CONSULTANCY SERVICES
(TCS)

SUBMITTED BY
Mr. Swapnil A. Khobragade
Introduction & Company Profile
Introduction
What is Talent Management?
 Talent management is an integral
part of human resource
management.
 Talent management as the name
itself suggests is managing the
ability, competency and power of
employees within an organization.
 Everything that is done to recruit,
retain , develop, reward and make
people perform is the part of Talent
Management .
Company Profile
 Tata Consultancy Services
Limited (TCS) is an Indian
multinational information
technology (IT) service, consulting
and business solutions company
Headquartered in Mumbai,
Maharashtra.
 Rajesh Gopinathan was appointed as
the new MD and CEO for TCS.
 TCS provides a wide range of
services including business
consulting , information technology ,
business process
outsourcing(BPO),infrastructure and
engineering.
 The company operates in Americas
,Europe, Middle east and Asia Pacific
.
Benefits and Process of Talent Management
Benefits of Talent Management
 Right person in the right job.
 Retaining the top talent.
 Better hiring.
 Understanding employee better.
 Better professional development
decision.
Talent Management Process
 Understanding the Requirement.
 Sourcing the Talent.
 Attracting the Talent.
 Recruiting the Talent.
 Selecting the Talent.
 Training and Development.
 Retention Promotion .
 Competency Mapping.
 Performance Appraisal .
 Career Planning.
 Succession Planning.
 Exit.
Objectives of the Study

 To know whether the employees of TCS have enough

knowledge about the importance of Talent management.
 To study various measures instituted in the company for an
effective management of Talent in the area of work.
 To interpret whether use and manage their Talent effectively.
 To study the importance and benefits of the Talent
Management.
 To examine the different surveys of Talent Management
Research Methodology
 Research Design : Descriptive.
 Research Instrument :Questionnaire, Interview
 Collection of data:
 Primary data: Structured and detailed questionnaires were presented to the
employees working at TCS India to collect their views and opinions about
Talent management . Further having discussions and interacting with
employees.
 Secondary data: The secondary data was gathered by visiting through the
company website, previous records of the firm and other websites.
 Sampling unit :Employees of TCS India is the sample unit.
 Sample size : The sample size chosen for this study is 50 respondent.
 Data Analysis : The data is analyzed using analytical tools of SPSS
software. MS EXCEL is also used to analyze a part of the data, the data is
presented in tabular and graphical format and then interpreted.
 Data Analysis and Interpretation
1) Employee’s performance before implementing 2) Employee’s performance after implementing
Talent Management concept ?
Talent Management concept?

DEPERTME GOOD BAD DEPERTMENT GOOD BAD

NT
H.R department 75 25
H.R 61 39
department
Finance 90 10
Finance 52 48
Software 85 15
Software 62 38
development and
development
testing
and testing
R&D 80 20
R&D 45 55
Consluting 68 32 Consulting 70 30

INTERPRETATION :
In above both diagram we can compare performance of all department, before implementing
concept of talent management and after implementing concept of talent management. We can observe
that, performance of all departments is increase after implementing talent management concept.
3) Do you accept and use new changes in training and 4) Do you think the company values learning and
development practices? development?

YES NO NO YES NO NO
RESPONC RESPO
E NCE
Percentage 40% 54% 0%
Percentage 88% 12% 0%
Number 20 27 0
Number 44 6 0

INTERPRETATION :-
88% of the employees accept and use the new
changes in training and development process
while 12% of the employees don’t want new
changes.
INTERPRETATION :-
40% of the employees thinks that the
company values learning and development while
54% of the employees said no and 6% of the
employees did not give any answer.
5) What do you think how does the organization identify talent ? 6) Do you know how to get into the talent pool?

By By Result By Others
Potential competency
Yes No No
response
Percenta 58% 42% 0%
Percen 18% 46% 26% 10% ge
tage
numbe 29 21 0
Numbe 9 23 13 3
r
r

INTERPRETATION : 46% of employees thinks by result the INTERPRETATION : 58% of the employees
organization identify talent and 26% of employees thinks by know how to get into the talent pool while 42%
competency whereas 18% of employees think by potential ,10% of the employees don’t know about it.
employees think others.
 7)What do you think how does the organization 8)What do you think which activities improve the
acquire talent ? talent of employees?

By By By Others Coach Short Work Semi Othe

retaining leveragi acquiring ing term shops nars rs
current ng new
assig
position existing talent
talent nmen
t
Perce 34% 8% 14% 38% 6%
Percent
age
24% 14% 50% 12% ntage

Numbe 12 7 25 6
Num 17 4 7 19 3
r ber

INTERPRETATION: According to 50% employees

INTERPRETATION : 38% of the employees think
thinks by acquiring new talent the organization acquire
that the seminar activity improves talent more whereas
talent and 24% thinks by retaining current position
34 % thinks coaching’s and 14% thinks workshops
,whereas 14% and 12% thinks by leveraging existing talent
whereas 8% thinks short team assignment ,others think
and others
only 6%
9) Are you worried about the quality of your 10) Do you plan your work before doing?
performance?

Yes No No Yes No No
Respons Respons
e e
Percenta 88% 12% 0%
Percenta 62% 38% 0% ge
ge
Number 44 6 0
Number 31 19 0
s

INTERPRETATION :- INTERPRETATION :-
62% of the employees fear the quality of It is a good habit to plan the work you do, 88%
performance which they give while 38% of the of the employees plan their work before doing while 12% of
employees don’t fear the quality of their work. the employees don’t plan their work.
Findings
 After implementing talent management concept the performance of the employees increases in every
department.
 88% of the employees accept and use the new changes in training and development process while 12% of
the employees don’t want new changes.
 40% of the employees thinks that the company values learning and development while 54% of the
employees said no and 6% of the employees did not give any answer.
 46% of employees thinks by result the organization identify talent and 26% of employees thinks by
competency whereas 18% of employees think by potential ,10% employees think others.
 58% of the employees know how to get into the talent pool while 42% of the employees don’t know about it.
 According to 50% employees thinks by acquiring new talent the organization acquire talent and 24% thinks
by retaining current position ,whereas 14% and 12% thinks by leveraging existing talent and other.
 38% of the employees think that the seminar activity improves talent more whereas 34 % thinks coaching’s
and 14% thinks workshops whereas 8% thinks short team assignment ,others think only 6%
 62% of the employees fear the quality of performance which they give while 38% of the employees don’t
fear the quality of their work.
 It is a good habit to plan the work you do, 88% of the employees plan their work before doing while 12% of
the employees don’t plan their work.
Limitations of the study
There are some limitations for research which are as follows:-

 The workers were busy with their work, therefore they could not give enough time
for the interview.

 Some of the respondents gave no answer to the questions, which may affect the
analysis.

 The survey conducted, only relates to specified departments of TCS and not any
other department.
 Suggestion
 TCS can do better in their Employee Support Services.
 TCS can improve their training practices.
 More certified training should be given to the employees to
boost their effectiveness and efficiency.
 TCS can make some innovative changes in the talent process.
 The company should know which talent management elements
can have the greatest impact on the business and therefore
provide a better basis for prioritization and implementation.
 TCS can be more attentive to market requirements
 TCS can add some more sections.
BIBILIOGRAPHY

Book Reference :-
 Human Capital Management ----- Garry Desslar (P 542)
 Human Resource Management ---- Himalaya Publications (P 386)
 Human Resource Management --- Oxford Higher education ( p74)
 Human Resource Management System ----- Prof. Mr. Subbarao (P, 243)
 Handbook of Human Resource Management ----Michel Armstrong (P ,128)

Websites -

 www.tcs.com
 www.google.com
 www.talentmanagement.com
 www.managementparadise.com
 www.wikkepeda.com
 www.scribd.com
ANNEXURE
1)Do you accept and use new changes in training and development practices? 8) Does the company’s employee grievance handling cell fulfills and overcome your grievances?
 Yes  No
 No  Yes
 No response
 No response
2)Do you think the company values learning and development?
 9)Normal Working Hour per Day
 Yes
 Less than 8hrs
 No
 8 to 10 hrs
 No response
 10 to 12 hrs
3)Do you know how to get into the talent pool?
 Above 12
 Yes
 No 10) How frequently employees do overstay in the office to finish their work?

 No response  Most of the time

4)Is the company’s reward scheme truly transparent?  Some Time
 Yes  Seldom
 No  Always
 No response  Never
5)Do you plan your work before doing?
11)What do you think how does the organization identify talent?
 Yes
 By potential
 No
 By Result
 No response
 By competency
6)Are you worried about the quality of your performance?
 others
 Yes
12)What do you think how does the organization acquire talent?
 No
 By retaining current position
 No response

7)Do you try to put more efforts at non achievement of your target?  By leveraging existing talent

 Yes  By acquiring new talent

 No  Others

 No response 13)How do you think which activity improve the talent management ?
 Coaching
 Short term assignment
 Workshop
 Seminars
 others
THANK YOU !!!