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OVERVIEW
MANAGEMENT
-person(s) who have executive responsibility for the conduct of the entity’s operations
CONSULTANT
-Someone who has expertise in a specific area or areas and offers unbiased opinion and
advice for a fee.
RATIONALE FOR USING MANAGEMENT
CONSULTANTS
A management consultant is hired for at least four valuable reasons:
• Independent viewpoint
• Professional advisor and counselor
• Temporary professional service
• Agent of change
PEOPLE WHO GO INTO CONSULTANCY
Classifications of problem:
(a) Corrective
(b) Progressive
(c) Opportunistic
SERVICE DELIVERY AREAS
• General management
• Manufacturing
• Personnel
• Finance and accounting
• Marketing
• Procurement
• Research and development
• Packaging
• Administration
• International operations.
PHASES OF ANALYTIC PROCESS
Management need information if they are to make good decisions. They need information
on both the business’s external and internal situation. Information is a corporate resource.
Management information system aim to collect and organize such information and present
it to managers in a usable form.
MANAGEMENT / OPERATIONS AUDIT
The type of problems faced by an entity that involves conditions that have worsened and
demands urgent actions is known as
a) Progressive problem
b) Opportunistic problem
c) Corrective problem
d) Unsolvable problem
NO. 3
Which of the following areas will not be classified under Accounting and Finance Services
a) Personnel recruitment and training
b) General and cost accounting
c) Marginal income analysis
d) Capital investment
NO. 4
The order in which the above-mentioned steps are generally applied are :
a) 1,2,3,4,5
b) 4,1,5,3,2
c) 4,5,1,3,2
d) 4,1,3,5,2
NO. 5
Common outcomes desired from business planning and development generally include the
following except
a) Increase in market share
b) Development of new products
c) Internal structural reorganizations
d) Better-trainer personnel