An integrated self-service password management

and single sign-on solution.

www.adselfserviceplus.com
 Password management can be a burden

Roughly 40% of help desk calls Most of those calls can be

are related to forgotten passwords eliminated through a self-
and account lockouts* service system

*Source: Benchmark Your Employee Password Policies and Practices report by Forrester
Don’t let a “string of characters”
impede user productivity and
increase help desk costs.
How we can help you?
ADSelfService Plus: Self-service password reset and
account unlock

An integrated self-
service password Password and account
expiration notifications

management and
Secure Single Sign-
single sign-on On (SSO) for
enterprise cloud
Real-time password applications
solution synchronization

Directory self-update,
employee search, and
self-service group
management
 Password self-service

• Empower end-users to reset passwords and

unlock accounts on their own
• Drastically reduce password related help
desk calls
• Improve employee productivity; users can
regain account access within a minute or two
How secure is the password self-service process?
• 4-step security check
• Multi-factor authentication for
identity verification: Duo
Security, RSA SecurID,
RADIUS, biometric
authentication, and more
• Instant notifications after
password reset and account
unlock
 Ensure 100% enrollment for password self-service

Enrollment notification Force enrollment Automatic enrollment

• Notify users to enroll for • Force users to enroll • Automatically enroll

password self-service when they log in to users by importing
via email and push their machines with a enrollment data from
notifications persistent pop-up on CSV files or an
their desktop external database
 Login clients (GINA/CP/Mac extensions)

• Integration with Windows, Mac, OWA, SharePoint login screens, and

Citrix Web Interface
 Password expiration notifications

• Automatically notify users about their expiring

password
• Especially useful for remote users who use OWA,
VPN, and other Active Directory-based applications
• Email, SMS, and Push notifications
• Send them daily, weekly, or on specific days before
password expiration
Password expiration notification scheduler
 Secure single sign-On (SSO) for cloud apps

• Active Directory-based SSO for over 100 cloud apps

• Enhanced security with two-factor authentication
• OU and group-based policies for granular access control
 Real-time password synchronization

• Provide users with one identity for

multiple platforms
• Synchronize password changes in
real time
• Support Office 365, Azure AD, G
Suite, Salesforce, IBM iSeries, Oracle
DB, and more
 Password policy enforcer
• Granular (OU/group-
based) password policies
• Advanced policy rules:
Dictionary words, pattern
check, passphrases, and
more
• Display customizable,
user-friendly messages in
password reset/change
screens
 Self-service group management

• Securely delegate group management to end users

• Group owners can open their group to allow other users to opt-in to or opt-
out of the group
• Utilize workflow requests so that you remain in control
Directory self-update and employee search

• Customizable drag-and-drop
layout
• Empowers users to update
their AD contact details,
department, photo, and more
• Allow users to search for their
colleagues’ information
 Approval workflow: The key to secure and accurate self-
service operations

• Gives help desk staff control over users’ self-

service actions
• Get help collecting quality data during self-
update, and authorize self-service group
management actions
• Gain an extra layer of protection during self-
password reset and account unlock actions
 Mobile app

• Self-password reset
and account unlock
on the go
• Push notification for
important events
• Serves as an
authenticator for
identity verification

Android iOS
 Reporting

• Reports on password expiration, locked out users, and more

• Audit reports on all user and admin actions
• Export, customize, and schedule reports to be delivered via email
Integrations

Enables approval workflow

Creates tickets
automatically for self-
service operations

Enables password self-

service in Spiceworks
portal

Forwards audit logs to

Splunk for SIEM
 Key benefits of using ADSelfService Plus
 Eliminates the No.1 source of help desk calls
Cost savings
 Allows IT admins and the help desk to focus
on other critical tasks

Improves user experience  No wait time

 Access anywhere
 Seamless login experience
 No more password fatigue

Improves IT security  Enforce strong password policies

 Provide two-factor authentication for cloud
apps
 Provide role-based access control to apps and
self-service features
 Thank you!
For questions: support@adselfserviceplus.com
www.adselfserviceplus.com