E-Leadership

Pre planned E-Leadership

management across human sensitivity
to reach communication quality
Centre for Leadership and Organisational
change

International e-Leadership Conference

13 June 2006
Welcome to e-World - electronic
business world, 24/7 in a virtual
workplace, where business
environment and decisions change
every minute
 “Know – how”

We have to identify how the design,

selection and usage rapidly changing
technologies affect leader’s
relationship, communication process,
trust and interactivity among team
members.
1. People are connected synchronously and
asynchronously wired and wireless network

2. Changes are the norm in today’s leader’s life

3.Leadership comes out of understanding

that the reality is incomplete

4. Leaders need to adopt new technology to

increase performance effectiveness
Organisations don’t adopt
technology,

human beings do that

 Uncertainty:
• Uncertainty- because leaders don’t know
to interact with new technology
• Human response to stressors can cause
preparation to danger
In the contrary:

• Familiarity with new environment makes it

easier to solve the problems
 Possible individual view
prosper

• Autonomy development
• Problem of feeling and being seen isolated
• Hidden interdependency prosper that can
reduce effective coordination and
commitment of team members to leaders
and leader’s responsibility to group
 Data protection

• Obstacle of loosing data, because of

transparency of information
• Information quality problem
• Misinterpretation
• Loosing face in critical situations
Leadership is about influencing
others, building consensus on

decisions, and security,

loyalty and voluntary
compliance
 Critical instability

• Technology can cause critical value of

control
• Leadership skills can slow down
• Leadership performance can be changed
from stability to chaos
Where we are?
Why we are?

Where we are going?

 Human feelings’ sensitivity

• There is negative correlation between low

emotional intelligence and intellectual
capabilities
• Emotional intelligence is the ability to
understand own emotions and people
around, it is a communication
• Low e motional intelligence reduces self-
control
 Leaders emerges in the mind
of followers
The attitude of leading
people should be
evaluated before using
technology Feelings

E-Leadership Technology
use

Knowledge
 Better E-Leadership

• Focus on intangible effects of E-

Leadership, rather on tangible
• Take a responsibility to create a better
work place in using technology
• Develop moral skills at the same time
• Use technology to create a balance, not a
conflict
 E-Enabling

• The need to design each of leaders

performance by using technology
• Not individually chosen technology can
cause uncontrollable effect
• To implement strategies that combine
individualistic and team capabilities
 Preplanning and

technology influence to
communication and
leadership
 Preplanning technology

• Preparation for the future

• Can quickly and effectively respond and
allocate any crisis situations
• Can create long term relationships
• Can reduce stress and build trust among
E-Leaders and followers
 Communication prevention insurance

It is proactive thinking about balance of

communication and ensuring losses at the
very first stage.
 Communication planning

• E-Leadership identify as a complex

situation
• To identify critical communication channels
affected by technology
• Create balance
• Implement E-Leadership coordinating and
monitoring that possible problems could
be identified
 Behavioral risk in E-Leadership
performance

• To find out strategic and operational risk E-

Leadership:
Strategic – goals and objectives
Operational – outgoing management process
• E-Leadership risk strategies:
Risk identification
Analysis
Risk minimisation
Risk treatment
• Technology has a negative impact to
collaboration, coordination, trust and
relationship building process
• Electronic communication is more effective
for completing simple tasks.
• Face to face – for more complicated tasks.
• E-Leadership shouldn’t replace face to
face leadership
• Two way conversations should be
developed
Value, power, leadership and
technology
 Value, power, leadership and
technology

• Leadership is connected with Power and

Value
• To increase value, power and leadership
and at the same time technology usage,
that it could lead directly to E-Leadership
 Imperfect and perfect situations

• Imperfect - one element increases,

another decreases and whole potential is
not reached
• Perfect – growth of all elements
Imperfect and perfect situations
• Technology usage at the
particular level bring the
value
• If other factors (face to
face leadership) are
constant, the value of
technology decreases
even if we raise its usage.
We should combine face
to face and electronic
leadership to reach full
potential.
• There is a need to reach
emotional confidence in
both leadership
performances
Diffusion of Innovation Theory
Technology adaptation and time
• Leaders adopt
technology at the fist
stage very slowly
• At the second stage –
adaptation time is
rapidly growing
• At the third stage –
time slow down again
 Diffusion of Innovation Theory
Technology adaptation and time

• Strategic aim of effective technology

adaptation is :
• To monitor each process
• Increase fist stage speed
• Keep the same speed of second stage’s
• Implement second’s stages speed
• Organisational environmental quality – the
balance between organisational culture
and using resources to satisfy the needs
and wants of individual and team
• Communication quality – requires rational
planning and is associated with all types of
communication.
 Guidelines:
• Pre planed E-Leadership performance
• Create clear and understandable strategy
• Make E-Leadership a controllable effect
• Measure the value of E-Leadership in
every stage
• Identify strategic and operational
technology implementation risks
• E-Enable leaders
• Create emotional confidence
 More guidelines:

• Use initial face to face communication

• Use electronic leadership for simple tasks
and face to face communication for more
complicated

“We need to promote policies and develop

business strategies which will let
everybody benefit”
 Thank You

For Your attention

Do You have any

Questions?
 Aiste Budvytyte

Organisation for Leadership and

Organisational Change

International E-Leadership Conference

13 June 2006