The TNA STEP model

Target
Groups

Job
requirements

Existing
competencies

Required
competencies
for the project

Organisational
Environment

Training Needs

Type of training

Objectives,
contents and
expected results
 The TNA STEP model
Target
Groups
Characterisation
in terms of Job
functions in the requirements
Training field
Tasks in the training fields Existing
and responsibilities competencies
What are they
able to do?
What potential do Required
they have? in terms competencies
of Knowledge, skills for the project
awareness and
attitudes

What do they have

to be able to do?
What potential do
Organisational
they have? in terms
of: Knowledge, skills Environment
awareness and
attitudes

With respect to the training field:

If the constraints show that the
Environment can be improved
by training of other target
groups they have to be
included in the target group
list.
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Design and Test of Questionnaires
CPCB
• Conduction of Group and individual Interviews
• Compilation of Case Studies for 4 Fields
• Selection of Sample for nationwide Data Collection
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Conduction of Group and individual Interviews
CPCB
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Conduction of Group and individual Interviews
CPCB

Perform.

Perform.

Perform.

Perform.

Perform.

Perform.
Taskfields in Laboratory Managment, Analysis and Quality

Contr.

Contr.

Contr.

Contr.

Contr.

Contr.
System

Administration and Organisation

Staffmanagement
Budgeting
Planning, Organisation and Execution of Work
Procurement, Logistics and Maintenance
Quality Assurance
Safety
Methodology / Innovation
Sampling
Analytical Work
M&C of external bodies
Reporting
Communication with govmnt. and other inst.
Promotion of results / public awareness

0 0 0 0 0 0 0 0 0 0 0 0 0

Analysts
Management

Supervisors

Supporting Staff
Important actors (Target groups for training) in the field of
Laboratory Managment, Analysis and Quality System
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Conduction of Group and individual Interviews
CPCB
Reasons concerned actors

Organisational Setting

Infrastructure and

Supporting Staff
and Structures

Management

Supervisors
Knowledge
Awareness
Equipment
Finances

Analysts
Skills
Taskfields Remarks

Administration and Organisation

Staffmanagement

Budgeting
Planning, Organisation and Execution
of Work
Procurement, Logistics and
Maintenance

Quality Assurance

Safety

Methodology / Innovation

Sampling

Analytical Work

M&C of external bodies

Reporting
Communication with govmnt. and other
inst.
Promotion of results / public
awareness
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Conduction of Group and individual Interviews
CPCB
Institutions and their Competence Level

many
poor fair good optimal
Management Level; 13; 23
Ma

An
desired competence level

Su

Analysts; 13; 17 0

0
Supporting Staff; 5; 13
0
competence
0
exceeds
necessity 0

0
0; 0; 0 0

few functions
0; 0; 0
existing competence level
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Conduction of Group and individual Interviews
CPCB
Task and Function Performance

poor fair good optimal

Administration a

Finances

Staffmanageme
desired task performance level

Safety; 3; 9
Quality Assuran
Quality Assurance; 6; 8
Sampling
Analytical Work; 5; 8
Workplanning a
Workplanning and
Organisation; 5; 7 Analytical Work
Sampling; 4; 6
Reporting; 2; 6 Safety

Reporting

Finances; 2; 3 0
Administration and
0
Organisation; 3; 3
Staffmanagement; 1; 3 0

0; 0; 0 0; 0; 0
0; 0; 0
0; 0; 0
0; 0; 0 existing task performance level
 The Working Steps
• Tailoring of Information needs
Case Studies at • Design and Test of Interview Format
• Design and Test of Questionnaires
CPCB
• Conduction of Group and individual Interviews
• Compilation of Case Studies for 4 Fields
• Selection of Sample for nationwide Data Collection
• Data Collection
Data Collection • Visits of selected Institutions
nationwide • Data Collection via Questionnaire

• Data Processing and Analysis

Analysis and
• Compilation of nationwide Studies
Derivation of
Training Needs

Obejectives,
Contents and
expected Results
 The Working Steps
• Analysis of the selected Fields of Activity and Tailoring of
Information Needs
Case Studies at • Design and Test of Interview Format
CPCB • Design and Test of Questionnaires
• Conduction of Group and individual Interviews
• Compilation of Case Studies for the 4 selected Fields
• Definition of Survey Approach and Selection of Sample for
nationwide Data Collection
• Data Collection
Data Collection • Visits of selected Institutions
nationwide • Data Collection via Questionnaire

• Data Processing and Analysis

Analysis and
• Compilation of nationwide Studies
Derivation of
Training Needs

Objectives,
Contents and
expected Results
 Scope of the TNA
The TNA will
1. provide a nationwide strategy for HRD for institutions, organisations,
administrations and professionals who have to fulfil a legal obligation in the
selected fields of activity including trainers in these fields
• definition of objectives
• definition of expected results
• description of a framework for operationalisation of the objectives

2. provide a organisational and development concept for ETU to fulfil its

tasks in this respect
mandate and task description of ETU
• job descriptions
• needs for training and support in institutional development

3. derive an operational plan for the addressed target groups and organisations
training plan
• work plan
• financial management
• linkages with partners
• links to future plans

4. provide a list of organisational constraints for the improvement of performance

of the addressed organisations, institutions and administrations fur further
planning
 Definition of Target Groups
Target groups for training
1. Institutions, organisations, administrations and professionals who have to fulfill
a legal obligation of environmental laws in the respective field and trainers in the
field.
• directly related to mandates of CPCB
• involved in the mandates of CPCB
• indirectly related to the mandates of CPCB

2. Results user of group 1.

3. Persons who have an interest in this field and should have awareness and a
certain knowledge.

Groups who should be asked to take the survey for Phase 1 (fill the questionnaire)
1. Group one above (Insiders, limited number, up to 500)
2. Organisations, institutions or individuals with a professional knowledge of the
field, the acting institutions and the legal obligations (Outsiders, limited number
up to 100).
• Consulting agencies
• training, educational and research institutes,
• NGOs, etc.)
 Survey Strategy

Questionnaire for insiders of the organisations, institutions and

administrations

1. CPCB, possibly in some selected SPCBs: individual interviews covering the fields
organisational constraints, individual expectations at ETU and training needs
(individual and for the unit)

2. Questionnaire (with or without individual interview) covering

• the importance of the different working levels in regard to the execution of

tasks and obligations on the level of the respective organisation or
institution,
• the training needs of the different working levels in regard to the respective
tasks and
• possible organisational constraints
 Survey Strategy

Questionnaire for external experts of the respective sector familiar with the
mandates of the focussed organisation or institution

1. The same questionnaire as above

2. Questionnaire (with or without individual interview) covering

• the functions of the different institutions
• possible organisational constraints and main training needs

Expert feedback on the TNA based on the survey