SUPERVISING SAFETY

Developed by AlMansoori HSEQ Department

Revision Date: 25/04/2012
 Aim

To refresh AlMansoori Supervisory Personnel on

their Responsibilities for Health, Safety and
Environmental Protection at Work.
 Objectives
Upon completion of this session, participants should be able to:
• Understand the company's HSEQ Policy
• Understand AlMansoori’s HSEQ Expectations (Managers,
Supervisors, Employees)
• Understand the roles and functions of supervisors in Incident
Prevention
• Importance of an effective safety inspection and audit at the worksite
• How to develop a TASK HAZARD ANALYSIS
• Importance of conducting an Incident Investigation
• How to communicate and motivate the workforce effectively
• Hazard Identification (PDF)
2011 SUMMARY OF INCIDENTS
Main underlying causes of LTI’s in 2011:
1. Failure to conduct risk assessment / check the hazards available
in the working area to take necessary precautions. (Once)
2. Lack of training or inadequate knowledge to perform the job.
(Twice)
3. Inadequate Supervision to enforce legal requirements to stop
work during summer time. (Twice)
4. Inadequate procedures and supervision given to new employees.
(Twice)
 Table of Contents
1) AlMansoori HSEQ Policy and Commitment / HSEQ – IMS
2) HSEQ Expectations
3) Supervision
4) Communication
5) Hazard Identification / PDF
6) Incident Investigations / Reporting
7) Tool Box Talk
8) Permit To Work
9) Safety Inspections / Audits
10) Environmental Responsibilities
11) Quality of Service
12) Empowerment to STOP
13) Attitude and Behavior
14) Conclusion
1. What can go wrong?
2. Who can get seriously hurt?
3. Where is the Supervisor?
3. Where is the Supervisor?

Going to
lunch
AlMansoori Corporate – PDF Causes
Date From: 01 Jan 2011 to 31 Dec 2011
Total Record: 8,003
 Supervising Safety

Management Line
HSE Management
LEADERSHIP Supervisor’s
Role Role
CEO
 Leadership  Coaching
 Direction GM/ CM/ DM  Tools
 Resources  Experience
Managers
 Support  Knowledge
 Motivation Superintendents  Encouragement
 Opportunity  Listening
 Standards  Feedback
Supervisors
 Implementation

Employees
 Why AlMansoori Cares about HSE?

Humane – Responsibility for People’s Welfare

Economic – There is a Cost Against Incidents – Direct / Indirect

Law – There are Legal Obligations which Must be Applied

Image – How People Judge Us, want to work with us.

 1) AlMansoori HSEQ Policy
GENERAL:
ALMANSOORI IS AN OIL AND GAS SERVICES AND PRODUCTS PROVIDER WHO IS COMMITTED TO
ENSURE A SAFE AND HEALTHY WORKPLACE, FOR ALL PERSONS WORKING FOR AND ON BEHALF OF
THE COMPANY, CLIENTS, AND VISITORS. WE ARE DEDICATED TO PROTECT THE ENVIRONMENT AND
WE BELIEVE IN A TRANSPARENT AND PROACTIVE POLICY AND THAT ALL ADVERSE HSEQ IMPACTS
ARE PREVENTABLE. WE WILL STRIVE TO DELIVER QUALITY PRODUCTS AND SERVICES IN OUR DAY
TO DAY BUSINESS.

TO FULFILL THIS COMMITMENT ALMANSOORI WILL:

• Develop and implement effective Health, Safety, Environment and Quality Management Program with
defined objectives and targets to improve proactive control of risk and create a step change in behavior.
• Give Health, Safety, Environment and Quality the highest consideration within the Company’s other business
objectives.
• Comply with all applicable legal requirements and other requirements to which the company subscribes to.
• Implement continual improvement programs utilizing the latest technologies.
• Encourage personnel to have ownership for identifying and eliminating hazards, preventing injury to
themselves and others, by including HSEQ performance in the appraisal and rewarding systems.
• Provide persons working for and on behalf of AlMansoori with all necessary training, resources and
systems, as well as to empower them to STOP any unsafe work.
• Allow all personnel to have direct access to the highest management levels of the company to address any
issues related to HSEQ.
• Actively monitor, audit and review to improve HSEQ IMS, processes and performance.
• Hold supervisory management accountable for ensuring and promoting a safe and healthy
workplace and the protection of the environment within their areas of responsibilities.
• Improve the efficient use of energy and natural resources.
• Provide to the Oil and Gas industry a World Class Quality Service.
DATE: 11/03/2012 NABIL ALALAWI
Rev. 05 CHIEF EXECUTIVE OFFICER
 HSEQ – Integrated Management System
(HSEQ – IMS)

What is it?
 Describes the way the organisation is managed in relation
to its stated HSEQ Vision, Mission and Values and HSEQ
Policy.
 Achieves implementation of HSEQ Policy by ensuring that
critical activities are properly controlled.
 Ensures Continuous Improvement
 HSEQ Vision, Mission and Values

VISION
To make world class Health, Safety, Environment and Quality a way
of life within the company.

MISSION
Health – To achieve Zero Lost Time Sickness with our Health
Monitoring Management Program as the corner of its execution.
Safety – To achieve Zero Lost Time Incidents with our Milestone
Recognition Program as the corner of its execution.
Environment – To achieve Zero Environmental Emissions and
Pollution.
Quality – To provide quality services that will exceed our customer
expectations.

VALUES
Health, Safety, Environment and Quality must come first in
everything we do in our business.
 MSE HSEQ Documentation

1. HSEQ Vision, Mission and Values

2. HSEQ Policy
3. HSEQ Objectives
4. HSEQ IMS
5. HSEQ IMS Procedures
6. QA/QC Product Line Procedures
7. Product Line SOP
8. Other Guidelines

Note: All these documents are past experiences and learnings,

refined and captured to prevent reoccurring mistakes.
 2) HSEQ Expectations
Division and Country Managers
• Implementing HSEQ Policy requirements.
• Demonstrating a clear commitment to HSEQ Policy matters.
• Establishing HSEQ objectives and targets to meet the Company’s HSEQ
Objectives and HSEQ plans.
• Establishing procedures and controls to ensure all activities are
conducted in accordance with the HSEQ Integrated Management
System.
• Identification of training needs to enable all personnel to meet
Company’s Objectives and HSEQ Targets.
• Establishing methods for consultation with all employees on HSEQ
matters.
• Promptly investigating accidents and near misses and providing effective
follow-up.
• It is the duty of every manager to ensure the health, safety and welfare
at work of all employees under their responsibility.
 HSEQ Expectations
Superintendents and Supervisors
• Main responsibilities are to ensure efficient daily operations under
their supervision.
• To comply with all company Health, Safety, Environmental and
Quality policies and procedures.
• Line organization shall accept responsibility for their personal safety
and that of people reporting to them including sub-contractors.
• Provide management with prompt and accurate operational and
HSEQ feedback.
• Actively supervise activities.
 HSEQ Expectations
All Employees
• Carry out all work activities in a safe manner.
• Follow all Company procedures and controls.
• Promptly report all accidents and near misses.
• Report all defects and events which may affect HSEQ control.
• Respond correctly in Emergency situations.
• Actively support and co-operate in HSEQ matters.
• Take reasonable care to ensure their own health and safety at
work.
• Report all hazards, incidents and injuries.
• Utilize all personal protective equipment provided by the company.
What does SUPERVISION Mean?
What does SUPERVISION Mean?

Super / Vision
 3) What is Supervision?

Basic Principles
 Safety Cannot be Delegated
 Safety is Part of Job Performance and Evaluation
 Safety is Part of Our Business
 A Safe Site is a Well Managed Site
 The Supervisor is the Key Man in Incident Prevention
Responsibility for HSEQ rests
with Line Management and
Supervisors (YOU).
Not the HSEQ Advisor!

Responsibility Vs. Accountability

 Who is a Supervisor?
A person who has the responsibility to safely manage a
working team and/or another employee’s activities:
 Managers
 Superintendent
 Team Leader
 Supervisor
 Operator (Senior)
 Foreman
 Charge Hand
 Permit Holder/Applicant
 Supervisor’s Responsibilities

Walk the Talk / Ensure safe system of

Lead by Example work are implemented

Provide adequate
coaching, instructions
and supervision
 Supervisors and Safety

Effective Supervision Means:

 Being Pro-Active (up-front planning)

 Following Procedures: Compliance / Competence

 Understanding the Task and the Associated Hazards

 Effectively Communicating Hazards & Controls

 Keeping Others Informed

 Spotting Potential Danger and Acting on it (STOP WORK)

 Understanding the Limitations of the Team: Competence

There are a Lot!
 Site inspection of hazards  Ensure positive environmental practice
 Provide or have input to job safety plans  Ensure PTW is in place and correct
 Identify hazards and controls  Weather conditions and effects
 Carry out tool box talks  Understand the workscope in full
 Ensure use of correct equipment and tools  Plan the work
 Ensure safety measures are in place  Ensure continuous communication
(fire extinguishers etc.)
 Stop work if it is unsafe
 Ensure PPE is available
 Ensure right mix of skills for job
 Ensure good housekeeping
 Awareness of concurrent activities
 Develop and implement HSE skills
 Awareness of relevant procedures THE LISTS GOES ON!
 Encourage PDF and Hazard Hunt BUT IT IS MANAGABLE IF YOU ARE
WILLING TO APPLY YOURSELF!
 Supervising Safety

March 2011 January 2012

The difference is Effective Supervision!

 Roles and functions of Supervisors in
Incident Prevention

? ?

? ?
SUPERVISOR

? ?
 Roles and Functions of Supervisor in
Incident Prevention

 To ensure that working environment and work practices are safe.

 To implement Policies and Procedures.
 To help management improve the safety situation in the company
by feeding them with information about the day-to-day work.
 Implement and monitor HSEQ systems of the Company
e.g. PTW / PDF / HMMS / TBT / THA
 Conduct inspection to check on general working environment and
work practices.
 Ensure fire fighting and other critical safety equipment are suitable
and sufficient.
 4) Communication

Why communicate?

 To make people aware of relevant HSEQ issues

 To make people aware of their HSEQ
responsibilities
 If we do not communicate effectively, then greater
potential for more incidents and failures.

‘Right information, more Success’

 Methods of Communication

 HSEQ Meetings (do you get the chance to air your views?)

 Team meetings and briefings

 Toolbox Talks (how effective are they?)

 One to One discussions

 Notice boards and hand-outs

 Written communication (procedures, instructions, PTW etc.)

 Training and coaching sessions

5) Hazard Identification

Identify the Hazards….

 Hazard

A HAZARD is something with the potential to cause harm

to a person or damage to plant or equipment.

A hazard is an event which may cause disruption to

normal activities in:

 People – injury
 Equipment – damage
 Environment – pollution
 Ill Health
 Risk

RISK is when the potential for a HAZARD has been realized.

It is the probability and severity of hazards to cause harm.

DO Not Confuse HAZARD and RISK

 Hazards and Risks (in simple language)
Example:
 A hazard could be a section of walkway grating which is
missing
 The risk could be that someone does not see it and falls
through
 The controls could be signs, barriers (block path),
restricted access control, Toolbox Talk etc..
 The hazard could be eliminated by properly replacing the
grating
 Hazard Identification

Hazard

Hurt by the lion

Risks:
Bitten by the lion
Eaten by the lion
Control Measure:  The cage
Identify the Hazards, Risks and Controls!
 Hazard Identification Process
 Look at each stage of the job
 Think about tasks directly associated with job and indirectly
 Think about people and what will be asked of them
 Consider the environment you are in (location)
 Consider what equipment and tools are going to be required
 What space is there to undertake the job
 What skills are needed? - do I have them available?
 Have the team undertaken this work before?
 Remember to consider Actual Hazards and Potential Hazards
Positive and Dangerous Feedback Form
Site Visits for Hazard Awareness Coaching
 Risk Assessment

 Identify the Hazards and their Effects

 Assess the Risks
 Determine the Controls in Place and their Effectiveness
 Eliminate the Hazard if possible
 Reduce the Risk by Applying Additional Controls
 Isolate the Hazard
 Assess what risk remains after all practicable controls are
applied
 What contingency / recovery plans are in place
 Task Hazard Analysis
The Process

Sequence of Basic Hazards and

Steps (Persons at Risk)
PROCESS

Re-evaluation of
Risk Potential Harm
CONTROL

ASSESS

Control Measures Evaluation of Risk

IDENTIFY
Task Hazard Analysis
Task Hazard Analysis
When to apply Risk Assessment?
 At the start of each contracted operation

 Prior to the introduction of a new Hazard to the Operation

 Prior to any major change (structural, operational or

maintenance) or phase of project

 When established controls are known to be inadequate

 After an incident, review and assess the Task Hazard

Analysis (THA).
6) Incident Investigation / Reporting

Definition of Incident
 An event or chain of events which has caused or
could have caused injury, illness and/or damage
(loss) to assets, the environment, company
reputation or third parties.
Remember !
Greater than 95% of ALL accidents are caused
by PEOPLE!
 Generic Underlying Causes of
Incidents

 Lack of Effective Supervision (reason we’re here)

 Inadequate Hazard Awareness

 Not Following Basic Rules (attitude - to be covered)

 Poor job knowledge (SOP compliance)

 How to Prevent Incident?

Questions to ask, examples:

 What can go wrong?
 How can you get hurt?
 Are there hazards involved?
 How can you prevent it?
 What if incident happened?
 Why do you think I stopped you?
 How can your job be done safely?
 Human Factors
Health Attitude

Age Training
 Human Factors (Con't.)

Communication Skill & Knowledge

Nature of Work Work Load

 Environment Factors

Height Underground

Confined Space
 Environment Factors (Con’t.)

Ventilation, Weather Condition Working Condition

Pressure (Hot, Wet, Wind) (Noise, Dust, Light)
 Which incidents must be
Reported / Investigated?

 All incidents must be reported.

 All incidents that poses an immediate or potential risk
to the company's business must be investigated.
(Ref.: Incident Reporting & Investigation Procedure No. 12)
 Purpose is to prevent reoccurrence.
 7) What is a Toolbox Talk?

 A short discussion prior to carrying out approved

activities.

 This could be the last barrier before a serious

incident.

‘MAKE IT EFFECTIVE’
 Toolbox Talk
 They are a very effective way of ensuring the team you are responsible
for know what they are doing and what hazards are /
may be involved - if done effectively!
TOOLBOX TALK
Do You PROMPT
Objectives of the Job

 Review the Standard Operating Procedure Plan and Procedures

 Use the Task Hazard Analysis (Hazards & Controls)

Responsibilities / Supervision

HAZARDS
 Explain the objectives of the work
Empower to STOP
 Discuss the equipment involved Manpower and Skills Required

Equipment to be Used
 Discuss precautions, protection and worksite preparations Personal Protective Equipment

 Materials to be used or be disposed of Permit to Work

 Discuss isolations which have been put in place

Worksite Environment

Other Activities

 Mention conflicting activities Isolation (Lock Out)

 Point out Access and Evacuation

Access and Exit

No Blame Culture

 Check for understanding by the team Other Information

Encourage Questions and

Two Way Discussion
 Toolbox Talk Short Exercise
From what you see in this slide, prepare a Toolbox Talk.

Hints
 SOP
 Tasks
 Hazards
 Skills
 Access
 Equipment
 Responsibilities
 Environment
 PPE
 8) Permit-To-Work

 A safe system of work.

 Ensure work is carried out without risks to people,
equipment, plant and environment.
 A document that authorizes work to be carried out
safely from start till completion
 A document to identify persons who are responsible
for safe work

A tool to help you to carry out your work safely

 The role of Permit-To-Work in
establishing safe conditions

“A Permit to Work is not a permission to carry out hazardous

jobs. It is an essential part of a system which determines
how that job can be carried out safely and clearly identifies
the controls to be put in place.”
“The issue of a permit does not by itself make a job safe: that
can only be achieved by those preparing for the work and those
carrying it out.”

This is YOU
 Different types of Permit-To-Work

Cold work Hot work Confined space

 Different types of
Permit-To-Work (Con’t.)

Electrical Isolation Lifting

 Activity that require a
Permit-To-Work

Any work that has a potential to cause harm to

people, property and the environment.
 Use of Permit-To-Work
(The Process)

Permit Permit Execute Complete

THA
application approval work Work

 Permit Validity
o Valid for one shift/one week/depending
Sign-off

 When is PTW suspended / canceled?

o When general alarm is activated
o Check with client regulations.
 9) Safety Inspections and Audits
 Enable management to sense the HSEQ level at the
place of work
 Each workplace should have an program specifying
inspections/audits
 Inspection/audit results should be discussed in HSEQ
meetings and with the Management.
 To identify and record potential and actual hazards.
 To ensure that existing controls are operative / sufficient /
effective.
 Where appropriate, to recommend and monitor corrective
actions.
 Safety Inspection

OBSERVE RECORD RECOMMEND

 10) Environmental Responsibilities

 Identification of environmental aspects and impacts

 Monitoring discharges and verifying compliance
with the legislation
 Spill Control / Spill Prevention
 Waste Management Segregation / Recycling
Programs
 11) Quality of Service
 SOP Implementation
 Pre-mobilization Inspection
 Quality Suggestions
 Customer Feedbacks / Follow-up
 HSEQ Audits / Corrective Actions Follow-up
 Non-conformance Reports / Follow-up
 12) Empowerment to STOP

Do YOU feel empowered to STOP work if you feel it is unsafe?

Think! If you don’t, how do you expect your team to?

Lead your team by example!
 13) Attitude and Behaviour
We have all witnessed it in different forms.

Give Examples of:

• Positive Attitude and Behaviour

• Negative Attitude and Behaviour

 Behaviour, Attitude & Culture

What a
person does “Behaviour”

“Attitude”

What a person
The way we do
thinks/ believes
things around
whilst doing things
here “Culture”

They are all inter-linked and

each has an impact
on the other
 Poor Attitude, Why?

 Is it Interpersonal Issues?
 Is it Frustration with the Job?
 Is it Frustration with the Company?
 Is it to do with Welfare Conditions?
 Is it part of the person's nature to violate?

Ask yourself, the next time you witness negative attitude,

why its happening, what are the likely consequences and
REPORT IT!
It could save a life!
 Conclusion

 A Supervisor is a very important member of the

AlMansoori Team, who has a lot of key
responsibilities and accountabilities in making HSEQ
successful.

 Safety and Quality Excellence are a journey not a

destination… We must live them each and every day,
every minute and every second, at work and at
home.

 As Supervisors and family leaders, we are

responsible for others well being and safety.