Transformation of Indian

Railways
Transformation of Indian Railways
Transformation can be made possible via 3 ways:
1. Restructuring of the Railway board by reducing the director level
cadre and transferring them to Zonal Railways.
2. Physical overhaul of processes , people and service management
standards.
3. Digital transformation of Indian Railways to improve customer
experience and improve operational efficiency.
Organizational Transformation
• Decentralization of the Indian Railways organizational structure to
improve focus on different zones and improve work culture across
different departments and zones.
• Resizing and redeployment of the organizational workforce to remove
operational inefficiencies .
Physical Transformation of Indian Railways
• Standardization of customer experience across all trains operating over
different network routes across India.
• Electrification of diesel locomotives running across India.
• Passenger traffic should be handled by Electric trains and freight traffic by
diesel locomotives.
• Introduction of CCTVs in passenger trains .
• Increasing dedicated freight corridors to augment rail freight
transportation capacity.
• Making Railways suitable for movement of perishables by constructing
dedicated cold storage and refrigeration facilities in trains.
• Minimize freight charges evasion by collecting advance payments.
• Increasing shorter rail routes across mines for transportation of coal.
Digital transformation of Railways
• Using historical data to make forecasts of passenger traffic across different
routes and introduce new trains accordingly.
• Using Internet of Things (IoT) for predictive maintenance and to detect
component failure.
• Install advanced signalling systems which use real-time data to enhance
passenger safety and reduce travel time.
• Use of cloud computing to manage huge repositories of data which can be
used for data analytics to generate insights.
• Installation of CCTVs inside bogies to increase passenger safety and reduce
crime rates.
• Computer aided design of rolling stock as it improves the durability of
vehicles.
Increasing online traffic
• Optimizing content on Railway websites by use of relevant keywords
and the best in-site SEO practices.
• Optimize page loading speed of Railway websites by increasing the
number of servers , usage of cloud sloutions like Amazon Simple
Storage Service to improve load times, use of Content Delivery
Networks.
• Use of a logical sitemap and design the site accordingly so that
customers can find information and access services easily.
Development of Applications
Develop an application consisting of infotainment services like
1. Mobility information.
2. Travel info about the Train Stops in the journey using real time
information.
3. Live location ,Speed of the train, Estimated time,Weather info .
4. Wifi services across the railway stations
5. Application should facilitate multimodal journey planning