PERFORMANCE MANAGEMENT

Wayne F. Cascio

SYARIF HIDAYATULLOH 041914353005

LAURA EVALINA PARANOAN 041914353011
PRISDITA WIDO HERIWIBADI 041914353012
DICKY SURYA 041914353022
HAIDAR ALI 041914353039
What is Performance Management?
Challenges of Performance Review

It’s one thing to get rid of numerical

01 ratings, but managers still have to decide
whom to promote, perhaps whom to let 02 Are there features of current performance-
management systems that are worth
go, the relative sizes of pay raises, and keeping?
bonuses. Will the new systems help them
do those things more effectively?

What types of safeguards might you

03 suggest to ensure fairness, transparency,
and accountability in performance-management
systems?
Hewitt Assoc. Study of 437 Firms

Firms with successful P. M. systems outperformed those without them on

every financial and productivity measure used in the study:

01 Profits

02 Cash flow

03 Stock market performance

Performance Appraisal
 Employment Employment
Decisions Feedback

PURPOSES
OF Criteria in Test
Diagnosis APPRAISAL
Organizational SYSTEM
Validation

Objectives for Training

Programs
 Effective Appraisal Systems Are

Relevant Acceptable Sensitive Reliable

Reliable Practical
 Who Should Evaluate?

Subordinates

Immediate supervisor Self-appraisal

Customers
Peers

Computers
 How To Give
Feedback

Things to Do
To Improve
Before Appraisal
360-Degree 360-Degree
Feedback
Feedback ?

Things to Do Things to Do
During After Appraisal
Appraisal
Conclution