Leadership and Strategic Business Management

THE MODERN
CONCEPT OF OFFICE
WORK
CONTENTS
 Meaning of office
 Object and purpose of office
 Office work
 Characteristics of office work
 The modern concept of office work
 Future office challenges and tasks
MEANING OF OFFICE
A place where business activities are planned for the growth
in future is known as office. For planning and controlling,
various information from past and present is required, thus
the accumulation of these records in a single place is called
an office.
OBJECT AND PURPOSE OF
OFFICE
 To provide proper and sufficient information
 To facilitate the functioning of other departments
 To facilitate the decision making
 To preserve the records of office
 To plan the activities and implement them
 To set-up coordination between various department of the
organization
 To handle the various factors of business environment
OFFICE WORK
Office work differs from enterprise to enterprise. But there
are work that are same in all the offices such as :

 Handling calls and mails

Planning, administration and communication etc.

Accounting, auditing and budgeting.

IMPORTANCE OF OFFICE
WORK
Office is an integral part of a business unit which cannot be
neglected. It contributes in management of data and records,
planning and setting objectives and also in controlling and
rectifying errors.
CHARACTERISTICS OF
OFFICE WORK
 The work in office is more important rather than place
 It indirectly contributes to the profit
 The volume of work depends on the external factor
 It is difficult to measure work in office
 The contents of work in office are similar in all
organization for example : typing , mailing etc.
Thus we can say office work mainly consists of handling of
information and records.
THE MODERN CONCEPT OF
OFFICE WORK
The modern concept of office implies:
 Job analysis – what to do and how to do
 Cost benefit analysis – to consider how much investment is
required to complete the task
 Standardization – standardization is required to complete
task and jobs without any error in a decided way
 Work simplification – it is required to reduce perplexity,
time and cost in completing a particular task
The challenges faced by offices are:
 Reduction in paper work
 Complying with requirements of the government rules
 Reduction in cost of office work
 Meeting the needs and requirements to mechanize the
office
 Employment of well qualified personnel in office for future,
as it is a big challenge due to shortage.
FACTOR DETEMINING THE SIZE OF
OFFICE
The factors that determines the size of office are :
Size of business – larger the business larger the office
Nature of the business – office of a trading concern are
usually larger then the manufacturing concern
Scale of operation and volume helps in deciding the
size of office
Finance and funds plays a key in setting up of office
Type of organization also effects the size of office
MEASURES TO DECIDE THE
SIZE OF OFFICE
The size office can be measured in the following ways :

 Number of employees

 Size of budget for office expenses

 Number of visitors

 Office area required as considering the size of employees and

work