“EMPLOYEES WELFARE & SATISFACTION”

MENTOR – Mr. Swagat Praharaj

SWETA BEURA
1861301119
INTRODUCTION:

“Welfare is comfortable working and living conditions.” Employee welfare

means the efforts to make life worth living.
“Welfare is comfortable living and working conditions”. People are the
most valuable assets for the organization, and the accounting profession has
to asses and record the value and cost of the people of an organization.
Once this is accepted, the need for measuring the value for recording it in
the books of accounts arises. The value of human assets can be increased
substantially by making investment in their training and welfare activities in
the same way as the value of repairs\overhauling, etc.
OBJECTIVES OF LABOUR WELFARE ACTIVITIES:-

 Following are the objectives of the voluntary labor

welfare services by employer-
1) To win over employees loyalty and increase their morale.
2) To develop efficiency and productivity among workers.
3) To reduce the threat of future government intervention.
4) To recruitment more effective.
5) To eam goodwill and enhance public image.
6) To build up stable labor force to reduce labor turnover
and absenteeism.
THE BASIC FEATURES OF EMPLOYEE WELFARE
MEASURES ARE AS FOLLOW:
1. Labor welfare includes various facilities, services and amenities
provided to workers for improving their health, efficiency, economic
betterment and social status.
2. Welfare measures are in addition to regular wages and other
economic benefits available to workers due to legal provisions and
collective bargaining.
3. Labor welfare schemes are flexible and ever-changing. New welfare
measures are added to the existing ones from time to time.
4. Welfare measures may be introduced by the employers, government,
employees or by any social or charitable agency.
5. The purpose of labor welfare is to bring about the development of the
whole personality of the workers to make a better workforce.
BENEFITS OF WELFARE MEASURES CAN BE
SUMMARIZED AS FOLLOWS:
They provide better physical and mental health to workers and thus
promote a healthy work environment.
Facilities like housing schemes, medical benefits, and education and
recreation facilities for workers & families help in raising their
standards of living. This makes workers to pay more attention towards
work and thus increases their productivity.
Employers get stable labor force by providing welfare facilities.
Workers active interest in their jobs and work with a feeling of
involvement and participation.
Employee welfare measures increase productivity of organization and
promote healthy industrial relations thereby maintaining industrial
peace.
The social evils prevalent among the labors such as substance abuse,
etc are reduced to a greater extent by the welfare policies.
NEED OF THE STUDY

 To know about the constitutional provisions in

the organization.
 To find whether Employee welfare helps in
providing good industrial relations.
 To know about the employees satisfaction
towards welfare measures.
 To find out the facilities entitled by the
organization.
IMPORTANCE OF EMPLOYEE WELFARE
ACTIVITIES:
Employee welfare in India has a specific significance as the constitution
provides for the promotion of welfare of the employee for human condition
of work and securing to all workers.
The various welfare measures provided by the employee will have
immediate impact on the health, physical and mental efficiency, alertness,
morale and overall efficiency of the workers and thereby contributing to the
highest productivity.
Social security measures provided by employer will act as a protection to
the workers. Employee welfare means activities designed for the promotion
of the economic, social and cultural well-being of the employees. Employee
welfare includes both statutory as well as non-statutory activities
undertaken by the employers, trade unions and both central and state
governments for the physical and mental development of the workers.
REASONS FOR THE EMPLOYEE WELFARE
ACTIVITIES IN INDIA:-
 Increase in efficiency of employees:
 Helpful reducing the state of poverty among
employees:
 Establishment of organization peace:

 Helpful in reducing the rate of absenteeism

and labor turnover:
OSL METHODOLOGY
CORPORATE CITIZENSHIP
Corporate Citizenship at OSL begins with the success of core business. The more successful we are in developing,
manufacturing, catering, and marketing our products and services, the greater the benefits we can offer to our
associates connected with us in every phase of our growth. Our corporate citizenship programs rest on our
commitment to our employees, environment and community.
EMPLOYEES
Employees are a valuable asset to us and we always wish to extend the appropriate environment to grow and
prosper with the organization.
ENVIRONMENT
At OSL we are committed to enhance corporate value by doing our own part to create sustainable development in
the environment where we operate.
COMMUNITIES
At OSL we are committed towards our work. Mostly we are engaged in local communities through projects and the
initiative we support.
CORPORATE GOVERNANCE
Corporate Governance at OSL serves several purposes:
To provide a structure through the objectives of the company are set and accomplished and their performance is
monitored.
To strengthen and safeguard their culture of business integrity and responsible business practices.
To promote the efficient use of resources and require accountability for their stewardship of those resources.
OSL looks forward to progress by industry and international trade.
COMMUNITY DEVELOPMENT & WELFARE
ACTIVITIES: -

As a Stevedoring company OSL export and import tons and tons of cargo like
food, fertilizer, machines, grains, coal and other cargo and the OSL group has
mines. Mining of coal has profound impact on the communities living in the
nearby villages where the mines are established. The obvious impact of
introduction of any industrial activity in rural and tribal areas in change in the
socioeconomic profile of the area.
As OSL strongly believe that the people living around are an important stake
holder in the process of mine development and for a sustainable development,
they have to be given share of the benefits of development of the mining
projects. For this specific purpose and objective, OSL has laid down a guideline
and policy for community and peripheral development.The subsidiaries prepare
annual action plans by adapting the OSL policy for its implementation in its
command area. Such activities are normally taken up in the peripheral villages
within a distance of 8km from mines.
RESEARCH METHODOLOGY
AN INTRODUCTION:
Research is the process of systematic and in-depth study or search for any particular topic, subject or area of investigation,
backed by collection, compilation, presentation and interpretation of relevant details or data. Research methodology is away to
systematically solve the research problem. It may be understood as a science of studying how research is done scientifically.
Research may develop hypothesis and test it. In it we study the various steps that are generally adopted by the researcher in
studying his research problem along with the logic behind them.
Research must be based on fact observable data forms a sound basis for research inductive investigation lead better support to
research finding for analysing facts a scientific methodology of analysis must be developed and result interpreted logically.
It is necessary for the researcher toknow not only the research method or techniques but also the methodology. Thus, when we
talk of research methodology we not only talk of the research methods but also consider the logic behind the methods we use in the
context of our research study and explain why we are using a particular method or techniques and why we are not using others so
that research result are capable of being evaluated either by researcher himself or by others.
Research problems would result in certain conclusions by means of logical analysis which the decision-maker may use for his
action or solution.

Objective of study:
To study the welfare facilities provided to employees by OSL Office.
To study how the organization motivate the employees by identifying and satisfying their unsatisfied needs.
To know which special facilities are provided to reserved class categories like SC, ST, OBC etc… by the organization.
Hypothesis:
Employees of OSL are found to be satisfied with the welfare facilities provided by their organization.
RESEARCH PROCESS:
In research process, the first and foremost step is selecting and defining a research problem. A researcher should first find the
problem. Then he should formulate it so that it becomes susceptible to research. For a systematic presentation, the process of
research may be classified under three stages- primary stage, secondary stage, and the tertiary stage.

The primary stage includes:-

 Observation Interest
 Formulating research problem Documentation
 Preparation of a bibliography & Research design
The secondary stage includes:-
 Project planning
 Data collection
 Analysis of data
 Testing of hypothesis
 Interpretation
 Questionnaire preparation
The tertiary stage includes:-
 Report writing
 Observation, suggestions, and conclusions.
 Preparation of a bibliography
OBSERVATION AND CONCLUSION
The employee of the organization are found to be satisfied with the facilities provided to them by
the company.

They still want more focus on family welfare. They want that the time period for sanctioning special
welfare facility should be reduced.

More than 70% of the employees agree that the welfare facilities are provided to them and they are
availing special welfare facilities according to their need.

A neat, clean and peaceful environment of the organization helps in maintaining satisfaction and
enthusiasm to perform work among the employees.

The employees of OSL are highly satisfied with the routine welfare facilities which they are availing
on a regular basis.

The routine welfare facilities are availed by each employee in the organization by simply filling an
application, without any proof and the time required is also nominal.

The time required for sanctioning the special welfare facilities is 2-3 week.

The process of availing special welfare facility is very lengthy and hence it can be availed by
following simple process.
SUGGESTIONS AND LIMITATIONS
 SUGGESTIONS
1. Sanctioning time off special welfare facility should be reduced.
2. New facilities should be added to the existing ones by early
action taken by management.
3. Medical reimbursement should also be continued after the
retirement.
 LIMITATIONS
1. The study does not cover the entire work.
2. The study based on a particular class of employees i.e. Officer,
clerk etc.
3. The result depends on the answers received from respondent
with may be biased.