knowledge acquired and everything the process that has been generated so that the company Acertemos S.A, has in It has the following proposal to improve the presentation of the brand that achieve impact and recognition. To provide the relevant options to maintain their customers and ensure that grow them. It is clear that it is a brief summary of all the work that was done in this study project, which included four phases that are: Analysis, planning, execution and finally evaluation. Objectives ⮚ Analyze through external observations and through investigations internal; having as basic tools the interview and you find the users who take the service in the company Acertemos S.A. ⮚ Build according to market segmentation and identification of services provided by Acertemos S.A, to raise the proposal to maintain or Improve the image of the company logo. The company Acertemos S.A is an entity that provides an intangible service which returns it in a way of high consumption and cultural movement, since of 100%, at least 90% of our country bets on chance and that speaking from our territory, since if we expand our vision at the level worldwide, gambling is of cultural and demographic connotation; which it's it leads us to notice that these gambling entities decide complete with other intangible services such as, recharges, payment of public services, money orders and even the sale of car policies (SOAT), is evident the capacity of growth of the consumption of these services and for that reason Acertemos S.A; seeks to grow more and more at the southern level of Colombia and why not at the level of the entire national territory. How did it go with the company under study?
In general terms, we did very well, the surveys and
observation gave us very good results, where it was evident that the company needed more recognition of its brand, and we offered them the option of a change of image of their logo, fueling more colors and presenting it little by little in their organized events. Showing a great result among its customers and consumers of the services provided by the entity. Conclusions and Reflections
It is noteworthy that the Working Group is essential for the
development of a project and its implementation, we feel fortunate and fortunate, because our group relied on each of the activities to develop for the company under study, and that leaves us learning that "the union make strength." Thank you.