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  • Internship New

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    Suraj Shinde
    13 visualizzazioni8 pagine
    The internship summary describes the intern's role at Viva Business & Leisure Travel Solutions production company. The intern's goals were to shadow the director and producer to gain confidence and learn problem solving, sales, and pricing skills. A typical day involved preparing the office, answering customer calls, making sales calls and materials, and assisting with basic accounting. The intern achieved their goals, learned important lessons about customer service and marketing, and gained valuable on-the-job experience despite challenges with long hours and a steep learning curve.

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    Ppt Internship New

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    The internship summary describes the intern's role at Viva Business & Leisure Travel Solutions production company. The intern's goals were to shadow the director and producer to gain confidence and learn problem solving, sales, and pricing skills. A typical day involved preparing the office, answering customer calls, making sales calls and materials, and assisting with basic accounting. The intern achieved their goals, learned important lessons about customer service and marketing, and gained valuable on-the-job experience despite challenges with long hours and a steep learning curve.

    Copyright:

    © All Rights Reserved
    Scarica in formato PPTX, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    13 visualizzazioni8 pagine

    Internship New

    Caricato da

    Suraj Shinde
    The internship summary describes the intern's role at Viva Business & Leisure Travel Solutions production company. The intern's goals were to shadow the director and producer to gain confidence and learn problem solving, sales, and pricing skills. A typical day involved preparing the office, answering customer calls, making sales calls and materials, and assisting with basic accounting. The intern achieved their goals, learned important lessons about customer service and marketing, and gained valuable on-the-job experience despite challenges with long hours and a steep learning curve.

    Copyright:

    © All Rights Reserved
    Scarica in formato PPTX, PDF, TXT o leggi online su Scribd
    Segnala contenuti inappropriati
    di 8

    The Story Of My Internship

    Production Company :
    Viva Business & Leisure Travel Solutions
    The Producer : Mr Benny Thomas
    Director : Ms Neha Gosavi
    Assistant Director : Mr Nilesh Kailash Jadhav
    Ms Shaila Balu Yewale
    Mr Samhadan Ahre

    Assistant Director : Mr Akash Repale 1


    What I Am Going To Tell You

    • What my job was and goals.


    • Goal Results.
    • Other Notable Experiences.
    • Key Takeaways

    2
    A Normal Day At Office

    • Getting The Office Prepared Up For The Days Work.


    • Answering The Customer Calls .
    • Cold Calling Prospective Clients For Our Passport Drive.
    • Dropping Advertising Pamphlets At Various Offices & Homes.
    • Making Advertising Material For “ Passport Shibir”.
    • Helping The Accounts Staff With Some Basic Accounting & Bank Work.
    • Visa Collection & Drop At Visa Offices.
    • Passport Application Form Filling & Appointment.

    3
    Goals & Results
    • Shadowed Sir & Mam For Corporate Presentation & Meetings.
    • Overall Boost To My Confidence.
    • Helped Me Look At The World From A Different Perspective.
    • Learnt The Simple Fact That On Ground Training Is More Effective
    Than Classroom Training.
    • Observed Problem Solving Skills.
    • How To Cross Sell & Up Sell.
    • Learnt The Art Of Pricing .

    4
    Key Takeaways………
    • Service marketing is very difficult as it mainly is Intangible .
    • It takes months to find a customer and seconds to loose one.
    • Word of mouth marketing for me is the best form of marketing.
    • Perfection should be the goal of every organization.
    • Each customer is different and should be delt differently.
    • The key to good customer service is a

    5
    Challenges faced…

    • “The more challenging parts would be the steep learning curve and the
    long hours in the Travel department due to the time sensitive client needs.
    • However, I was fortunate to have helpful and friendly colleagues and
    mentors who would take the time and effort to guide me.
    • There were also training sessions conducted by our colleagues for us
    interns to learn about the technicalities involved in the industry.”
    • It was tough juggling between the two roles I was appointed with. I had to
    multi-task and often, working past the stipulated time to go home.
    However, I was really glad to be given this opportunity as it gave me the
    chance to develop myself through the various challenges presented to me.
    6
    Memories Of A Lifetime…..

    7
    8

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