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Members:
Pauline Marie B. Luna
Jerome Tenorio
Ellaine Grace Calisin
Marianne Mae Gelera
Assembly Yield Improvement
Business Case Objective Statement
To minimize the time of serving hot coffee. To decrease fever’s hot coffee at Batangas from
The fever hot coffee has the largest gap of 1.27 16.27 mins to 15 mins which is 1.27 mins
mins versus the target of 15 mins. improvement by the end of July.
Problem Statement Project Scope
Fever’s hot coffee at Batangas is at 16.27 min This project will focus on Fever’s Hot Coffee
since May 1 to July 12 versus the coffe shop serving.
target of 15 min which is a gap of 1.27 min
Barista
- Fevr Hot Cashier - Enter the coffee - Dine in
shop
Coffee Guard
- Guard assist the Hot coffee customer
Customer
customer - Take out
- Taking order Customer
- Cashier will get
the customer’s
order
- Barista will make
the hot coffee
- Serve
Deployment Process
ProcessMap
Map
Guard
Guard
Customer
C ustomer Cashier
C ashier Barista
Barista
Open the
Open
door
door
Assist the
Assist the Choose
C hoose on
on the
the menu
customer.
Encode
Encode the
the
YES
order
order
Buy?
Buy?
YES
YES
NO
Dine
in?
Exit
Exit NO
Guard Customer Cashie Barista
r
Lack of training
Machine Breakdown
Unskilled
worker Lack of up-keeping
the equipment
Unconditioned Worker
Long lead
time of
serving Hot
Coffee
Lack of Stocks Poor kitchen layout
Material Methods
Pareto Chart
10 80
FREQUENCY
Percent
60
6
40
4
2 20
0 0
CAUSES
FREQUENCY 4 3 1 1 1 1 1
Percent 33.3 25.0 8.3 8.3 8.3 8.3 8.3
Cum % 33.3 58.3 66.7 75.0 83.3 91.7 100.0
Improve Phase
IMPLEMENTATION PLAN
There are lot of factors and causes that affects the process regarding the
long lead time preparing Hot coffee. Our implementations about the
problems are workers should have comply to all the requirements needed
in order to be an efficient and effective worker. Trainings and seminars are
one of the requirements in order to gain more skills, knowledge and
experience on the said job. He/she should be a hardworking, trustworthy
and have a long patience especially to customer.
Implementation Plan