Operations • The company’s swank perks—free gourmet food, on-site laundry, Wi-Fi commuting shuttles—are legendary in the corporate world, and they’ve driven a culture of ever- increasing luxuries for tech workers. • Recruiters focus on hiring staff that is highly talented and culturally compatible. Culture plays an important role when it comes to hiring new people. How culturally compatible you are with Google decides how well you will perform once you are inside. The role of culture and cultural compatibility has also been highlighted by research and more culturally compatible employees mean higher overall productivity of an organization. Performance mgt • Its payment strategy is based on the pay for performance scheme. 360 degree feedback is used for performance review and reviewers can be selected from all across the organization. It is not just your seniors but your subordinates too can be a part of your review team. So that people can perform at their best, Google’s leaders have taken care of a few important things • A person is assigned to a task he is interested in. • Everyone can learn continuously. • Challenges are there for everyone. • Everyone feels being recognized for his contribution. • Innovation is the norm at Google, followed in every aspect of business including performance management. • Google has created a work environment that fosters continuous learning. Employees get opportunities to continuously learn and grow. Google has special training programs related to presentation skills, content development, management and leadership. Free classes in foreign language and culture are also provided to Google employees. The group of engineers at Google is paid special attention for its important role. They are provided orientation and training plus mentoring by a special group called engEDU. These programs have been designed by the engineers for the engineers. • Learning and development receive special attention at Google whose learning and development team has continued to expand. This team works on leadership programs for developing future leaders for Google. 120 hours of training and development every year is mandatory for all Google employees. Selection process • Stages of selection process to get recruited in Google: • Written Exam/ Aptitude Test • Coding Test • Client Interview • HR /Technical Interview Written Exam references • https://slate.com/technology/2013/01/google-people-operations-the- secrets-of-the-worlds-most-scientific-human-resources-department.html • https://notesmatic.com/2017/03/googles-human-resource-management- strategy/