B.K.

School Of Business
Management 1
Definition
 labor dictionary
“relation between employees and
employers”
 Dale Yoder – employees and
management
 The international institute of labor
studies “social relations in production”
B.K.School Of Business
Management 2
The term “industrial relations” can be
taken a stand for employee(s),
union(s), government relationship in
employment.

B.K.School Of Business
Management 3
 Evolution of industrial relations

 Capital and labor relationship.

Studies arise
 -personnel management ,industrial
psychology, industrial sociology.
 private relations converted into public
relations due to public welfare.

B.K.School Of Business
Management 4
Dominant aspects of industrial
relationship
 Cooperation
 Labor in wider sense, large business
cannot run without cooperation.
 conflict

B.K.School Of Business
Management 5
Nature of conflict
 Inverse relation between profit
maximization and wages
 The determination of the price of labor
including the other terms and
conditions of employment.

B.K.School Of Business
Management 6
Industrial Dispute
 Industrial dispute is said to be
disagreement or controversy between
management and labor w.r.t to wages
,working conditions, other employment
matters and union recognitions.
 Such disputes include controversies
between rival union regarding
jurisdiction
B.K.School Of Business
Management 7
Industrial disputes
 Economic
 Institutional
 psychological

B.K.School Of Business
Management 8
Economical disputes
 Division of the fruits of the industry
 Methods of production and physical
working conditions.
 Terms of employment.

B.K.School Of Business
Management 9
Institutional disputes
 Recognition of unions.
 Membership of union;
 Subjective of collective bargaining;
 Bargaining unit;
 Union security;
 Unfair practices;

B.K.School Of Business
Management 10
Psychological disputes
 Clash of personalities;
 Behavioral maladjustments;
 Demands for recognition of worker’s
personality;
 Authoritarian administration;
 Lack of scope for self-expression and
participation;
 Undue emphasis on discipline.
B.K.School Of Business
Management 11
Denial of legal and contractual
rights
 Non- implementation of labor laws and
regulations, standing orders,
adjudication awards, and so on.
 Violation of collective agreements, wage
boards’ recommendations , customer
rights and privileges, and so on.

B.K.School Of Business
Management 12
American pattern of
classification of disputes
 Interest Disputes
 Right disputes

B.K.School Of Business
Management 13
 Collective Bargaining

 ILO defined Collective Bargaining as

“Negotiations about working conditions and terms of
employment between the employer and a group of
employees or one or more employees organizations with
a view of reaching an agreement wherein the terms
serve as a code of defining the rights and obligations of
each party in their employment relations with one
another; fix a large number of detailed conditions of
employment; and ‘ during its validity none of the matter
it deals with can in normal circumstances be given as a
ground for dispute concerning an individual worker .”
B.K.School Of Business
Management 14
The Collective Bargaining
Process
 What Is collective bargaining?
 Both management and labor are required by law to

negotiate wage, hours, and terms and conditions of

employment “in good faith.”
 What Is good faith bargaining?
 Both parties communicate and negotiate.

 They match proposals with counterproposals in a reasonable

effort to arrive at an agreement.

 It does not mean that one party compels another to agree

to a proposal or make any specific concessions.

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