Documenti di Didattica
Documenti di Professioni
Documenti di Cultura
Coaching
giving advice, direction or information to
improve performance
“I can help you do something better”
Counseling
helping someone understand and resolve a
problem him/herself by displaying
understanding
“I can help you recognize that a problem
exists”
DIRECTIVE NONDIRECTIVE
RESPONSE RESPONSE
Generally Advising, Deflecting, Probing, Reflecting Generally
useful when useful when
coaching counseling
CLOSED OPEN
RESPONSE RESPONSE