• Akhuwat was established in 2001

• Founded by Dr. Muhammad Amjad Saqib

• The World’s Largest Islamic Microfinance

Organization

 Programs of Akhuwat

1. Akhuwat islamic microfinance

2. Education
3. Clothes bank
4. Khwajasira support program
5. Health clinic
6. Food bank
• Put information of alkhidmat
 Mission &
Vision

Vision:- A poverty free society built Put vision and mission

on the principles of compassion and
equity

Mission:-To alleviate poverty by

empowering socially and economically
marginalized segments of the society
through interest-free microfinance and
education.
 Organogram

Executive director
Board of
directors

General manager
Executive
director
Deputy
Senior manager Managers
Managers
Chief operating
officer
Senior Officers

Office Assistance Supporting Staff

 Technology

 Akhuwat has its own software • ESS for HR

house
• Finance software
• Management information
System (MIS) • Resource Mobilization software

• Enterprise resource • Orphan family support software

planning(ERP)
• Hospital monitoring software
 Communication

• Organize office meetings • Formal communication

through emails
• Communication through
emails • Horizontal communication

• Downward communication
 Culture

• Religious culture • Cooperative and learning

environment
• “Floor” seating arrangement with
cushions and low tables • Separate male and female wing

• Loan disbursement through • Leadership Arena

mosques

• Male dominating culture

 Rules &
policies

• For new job hiring • Attendance:

• Online portals
• Word of mouth
• Timing:
• Extensive three months training • 9:am to 5:pm (rigid timing)

• 25 leaves per annum. • Leave system:

• 3 leaves in a month
• 9-5 timing.
• Leave accepted on prior notice
• Immediate termination on corruption and
harassment.
 Leadership

• Autocratic leadership • Democratic leadership style

• Focus on productivity • Leaders Acted as a Coach

• Leader dictate work and its methods • Employees participation in decision

making
 Motivation

• Two types of incentives

• Intrinsic motivation
Half salary bonus in Ramadan
• Motivational workshops and training
sessions
Jabri tour
• Incentives and allowances
• Increment
7% TO 12% according to
performance management system
 Motivation

• Two types of incentives

• Intrinsic motivation
Half salary bonus in Ramadan
• Motivational workshops and training
sessions
Jabri tour
• Incentives and allowances
• Increment
7% TO 12% according to
performance management system
 Environment

Government:
The environment is flexible , no more formal
• Major chunk of Akhuwat’s funding come from
There are some external as well as internal factors
government.
influencing us
• They have done many projects with the government
e.g. loans for farmers, business women etc.
 External factors:
• Government change also affect Akhuwat’s funds
Delays in govt. accreditations , clearance and checks on
and work
NGOs long list of government departments like FIA,
• Since PM Imran Khan government their work is not
EAD, Registration FBR etc.
running smoothly due to lack of funds
 Environment

Natural disasters: Internal factors:

Cannot receive recoveries on time
Shortage of money for more loans
Internal environment:
• Very flexible and accepts changes quickly
• Updated technology and MIS
 Implementation of softwares
 Training of staff towards new innovations
 Funding tools implementations and campaigns
 Infrastructure for media and resources
mobilization
 Conflict
resolution

• Most of the time, employee solve their conflicts by
themselves otherwise their immediate supervisor
take the matter in hands or the HR manager
• Every employee at Akhuwat has the liberty to
complain directly to CEO
• Conflict directly reported to line manager and then
executive director
• If there is some disciplinary issue, HR send report
to executive director and discipline committee is
formed

• CEO refer it to the respective dept. head • Executive director reported to AKFP board
members
 Job Description

• Job descriptions are formulated by HR • Mostly the job description is formulated by HR

department managers and line managers .

• Its very uncommon that employees do the tasks • It is necessary that the specialized tasks must be
other than the ones mentioned in their job performed by that specific person.
description. If so happens they receive separate
commission for it.

HR Manager
• Managing all HR operations
• Work for HR development
• Conduct quarterly appraisals
• Maintaining hierarchal discipline in org.
• Talent hunting
• Strengthen the philosophy of org
Manager accounts
• Supervising all financial transactions
• Managing accountants team all over the
country
• Making annual and quarterly plans
• Budgeting
• Dealing with vendors
• Dealing with bank matters

Manager training
• Develop training plan
• Conducting TNA
• Develop training calendar
• Process evaluation
• Conducting surveys
• To keep employees motivated
• Working with all department to
develop teams
Manager payroll
• Maintaining the salaries record of
all employees
• Managing bonuses of employees
• Dealing with FBR for tax on
salaries
• Managing allowances
• To manage operational advances
 JOB TITLE: Resource Mobilization Officer
• To review and implement strategies of resource mobilization.
• To initiate and establish relationships with donors at the country and
international level and lead in program that facilitate relationships.
• To research and analyze donor calls for funding applications including
expressions of interest and requests for proposals.
• To provide technical support and advice on great proposal
development to the program team members.
• To take follow up to receive an agreed amount from donors.
Conti…

• To build good relationships and liaison with the management and

administration of educational institutes.
• To understand of AKFP,s history and programs.
• To self-assess and take initiative for own capacity building.
• To get engaged in performance management system.
• Any other task assigned by management.
 Challenges and
Suggestions

• Al-khidmat should introduce a platform for

• Akhuwat is struggling to open a bank which is
transgender community.
purely based on Islamic principles and Shariat.
• It should introduce more centres in northern
• However, because of state bank policies in
Punjab as the poor and needy people there can
which there is policies about interest they cannot
have an easy access to the nearby centres.
form an entire interest free banking system.