SHIGEO SHINGO

Mbarara University of Science and Technology

MPH 2019
 WHO WAS SHIGEO SHINGO?
• Japanese industrial engineer
• Born in 1906
• He had a career as a management trainer and
consultant in industrial engineering and business
management
• Worked with the Toyota Motor Corporation and
helped to develop the Toyota Production System
• Contributed to the operational improvement of
Japanese and international companies
 SHIGEO SHINGO’S QUALITY
IMPROVEMENT PHILOSOPHY
 Philosophy; operational excellence by eliminating
defects & waste before a product/service reaches
the consumer
His philosophy emphasized the following;
Mistake proofing (Poka-yoke)

Single Minute Exchange of Dies (SMED)

Just in time strategy

 SHIGEO SHINGO’S QUALITY IMPROVEMENT
PHILOSOPHY
Mistake proofing: Industrial processes designed to
prevent/control human errors
 Mistakes are detected and eliminated at the source
 Operator is either warned or the mistake is controlled
using;
 The contact method: identifies defects by physical
attributes i.e ; color shape or temperature
 The fixed value method: alerts operator when required
number of movements is not done
 The motion-step / sequence method: prescribed steps
have to be followed
 SHIGEO SHINGO’S QUALITY IMPROVEMENT
PHILOSOPHY

Single Minute Exchange of Dies (SMED)-

reducing change over time between activities
to improve flow and reduce waste
 Changeovers and start ups should take less
than 10 minutes
 Activities grouped as internal and external
 Convert internal activities to external activities
 SHIGEO SHINGO’S QUALITY
IMPROVEMENT PHILOSOPHY
Just-in-time production (JIT): having the right
products in the right amount and at the right
time
 Pull system where resupply /restocking is
based on the production needs and there is
little inventory needed
 Use of signals when product is almost finished
and needs to be replaced
 Advantages
• Less time training workers
• Reducing burden of repeating tasks
• Reduction of poor quality products & waste
• Immediate action when problem occurs
• Preventing poor quality products from
reaching the consumer
• Detecting mistakes as they occur
 Advantages
• Eliminating defects before they occur
• Increased productivity
• Increased safety
• Motivates staff and work relations
• Increased flexibility and improved work flow
• Reduced stock outs
• Reduced waste from expired unused materials
 Shortcomings
• JIT strategy is risky; having little stock on hand
may affect production if suppliers are
unreliable
• Employees may have no job security
• JIT is vulnerable to natural disasters
• A zero defects strategy is unrealistic to achieve
when dealing with human resource prone to
error.
Thank You