Group Member

• 19 - Junaid Riaz (Group Leader)

• 03 - Sulman Manzoor
• 04 - Syed Mughees Ali
• 15 - Tajammal Hussain
• 25 - Malik Baber Shaheen
• 28 - Sheraz Ahmad
Knowledge Management System
 Outline
• Introduction
• Definition and Purpose of KM System
• History
• Core Components and Challenges
• Why Manage Knowledge
• Organizational Conditions and Who is Involved
• Examples and Objectives
• Advantages and Disadvantages
• Conclusion
 Introduction

• What is KM System
– Knowledge + Management Knowledge

• Knowledge Information
» Explicit
» Tacit Data
• Management
» Management of Knowledge as a Strategic Asset
and a Focus on Encouraging the Sharing of
Knowledge .
 Definition
The Process Of
Generating Value
Among

A - Intellectuals
&
B - Knowledge Based Assets
 Knowledge Based Assets

• Knowledge Based Assets Include:

– Codifying b/w Employees, Partners &
Customers Knows
&
– Sharing Information b/w Employees,
Departments, Companies to Devise Best
Practices
 Purpose OF Knowledge
Management
• Customer Satisfaction

&

• For the Product in Market

Knowledge Management History

• Documentalists
– Start in early part of the twentieth century
– Specialist in Documentation

• KM History Also Include:

– On-The-Job Discussions
– Formal Apprenticeship
– Discussion Forums
– Professional Training
Knowledge Management Core
Components
→People → Processes → Technology
 Classification of Knowledge
Management Systems

• Knowledge Discovery Systems

• Knowledge Capture Systems
• Knowledge Sharing Systems
• Knowledge Application Systems
 Challenges of Knowledge
Management

• How To Locate and Acquire others’ Knowledge

• How to Diffuse Knowledge in your Organization
• How to Recognize Knowledge Interconnections
• How to Embody Knowledge in Products
• How to Get Access to the Learning Experiences
of Customers
 Knowledge Management System

• Why Manage Knowledge

• Effective and Timely Decision-Making
• Creativity & Innovation
• Enhances Communication
• Organizational Conditions for KM
• Trust
• Confidence
• Credibility
• Who is Involved
• Leaders
• Managers
• Workers
 Examples of Knowledge
Management Tools
• Apprenticeship Programs
• Library services
• Lectures and Story Telling
• Frequently Asked Questions
• Web-Based Learning
• Web Portals
• Scientific Content Management Sites
 Knowledge Management
Objectives
• Improved Performance
• Competitive Advantage
• Innovation
• The sharing of Lessons Learned
• Continuous Improvement of the Organization
 Advantages
• Improved Team Communication
• Reduced Problem Solving Time
• Improved Profitability
• Lead To Greater Productivity
• Consistency
• Improved Project Management
• Customer Participation
 Disadvantages

• Incompleteness
• Expensive
• Difficult to Sustain
• Difficult to Maintain
 Conclusion

• Knowledge Management
is to Increase the Profit

• Capturing, Storing,
Sharing and Utilising
Knowledge in an
Innovative Way
 References
• http://en.wikipedia.org/wiki/Knowledge_management
_system
• http://www.knowledge-management.org/history-of-kn
owledge-management.htm
• http://www.knowledge-management.org/history-of-kn
owledge-management.htm
• http://www.knowledge-management.org/history-of-
knowledge-management.htm