PREPARED BY:JOKARNYNE S.

UDTOG
 OBJECTIVES:

Define intercultural communication

Demonstrate effective intercultural communications
skills in speech situation;
Develop appreciation for different cultural
perspectives;
Practice effective intercultural communication
Communicate sensitively , taking into consideration a
listener’s gender , religion, beliefs, and traaditions.
Self-Audit
USAUALLY SOMETIMES SELDOM NEVER

1. I interact , negotiate, and create meaning

with others taking into consideration varied
cultural backgrounds

2. I do not that my own culture is better than

the others.
3. I understand that communication can be
influenced by culture , gender, age, social
status, and religion
4. I demonstrate sensitivity when I
communicate others
Self-Audit
USAUALLY SOMETIMES SELDOM NEVER

5. I communicate to share
information across cultures
6. I use effective intercultural
communication skills.
7. I communicate to understand
different cultures and social group
8. I appreciate different cultural
perspective
Self-Audit
USAUALLY SOMETIMES SELDOM NEVER

9. I can easily communicate with

people from diverse background
10. I respect the values and
traditions of other culture.
TOTAL
GRAND TOTAL /30
Self-Audit
SCORE LEVEL OF PROFICIENCY

USUALLY 3 POINTS 28-30 ADVANCED

SOMETIMES 2 POINTS 25-27 PROFICIENT

SELDOM 1 POINT 23-24 APPROACHING

PROFICIENCY
NEVER 0 POINT 21-22 DEVELOPING
LET’S START!
HOLA KUMUSTA

HELLO
SHALOM
GHEMYA
BONJOUR GHENDAW

KUMUSTA
 ATTENTION

INTERCULTURAL COMMUNICATION
 happens when individuals interact, negotiate, and create meanings while
bringing in their weird cultural backgrounds( TING-TOOMEY,1999)

 Pertains to communication among people from different nationalities

(Gudykunst, 2003)

 Communication that is influenced by different ethnicities, religions, and

sexual orientations
 ATTENTION

INTERCULTURAL COMMUNICATION
ETNIC AFFILIATION OR GROUP eg. Subanen, Muslim
A PERSONAL SET OR INTITUTIONALIZED SYSTEM OF
RELIGIOUS ATTITUDES,BELIEFS, AND PRACTICES
eg. Cattholic, Islam, Protestant
A PERSON’S SEXUAL IDENTITY OR
SELF IDENTIFICATIOn eg. Bisexual, heterosexual, homosexual,
 ATTENTION

INTERCULTURAL COMMUNICATION
 Is the sending and receiving of messages across language
and cultures
 Sometimes it can flow smoothly and become very interesting for a
Cross-cultural group. However, things may not go as planned when
communication is disrupted by cultural collisions(clash/conflict)
 When you speak, your speech is continuously accompanied by
Gestures(movement that emphasizes idea), facial expressions
(wink of and eye, pouting of lips,) and other body movements
 ATTENTION

that add to what you are saying in different ways

Example: nod- YES in Indian subcontinent, Iran, most of
Europe, Latin America and North America
However, in Greece , Lebanon, Syria, Palestine, Turkey
Macedonia, Bulgaria, and Albania nodding indicates
NO
 ATTENTION

that add to what you are saying in different ways

Example: nod- YES in Indian subcontinent, Iran, most of
Europe, Latin America and North America
However, in Greece , Lebanon, Syria, Palestine, Turkey
Macedonia, Bulgaria, and Albania nodding indicates
NO
 QUIZ
____1.Ethnic affiliation of a people
____2. An institutionalized set of beliefs and practices
3-5. Intercultural communication happens when
individuals ______, _____, and _______meanings while
bringing in their weird cultural backgrounds
6.Give example of facial expressions
7.What is gestures
8.-10. definition of Intercultural Communication
 ATTENTION
Developmental Model of intercultural
Sensitivity

 DMIS offers structure that explores how people experience

cultural differences(Bennett and Bennett (2004)
 Composed of six stages.
 ATTENTION
Developmental Model of intercultural
Sensitivity
The individual does not recognize cultural differences.
An individual in the denial stage might be heard saying :
All cities are the same; they all have tall building , fast food chains and coffee
shop
 ATTENTION
Developmental Model of intercultural
Sensitivity
The individual starts to recognize cultural differences
and is intimidated by them, resulting in superior view
Own culture or a high regard for the new one.
An individual in the defense stage might be heard saying :
“This culture does not view life the we do; our culture is certainly better.”
 ATTENTION
Developmental Model of intercultural
Sensitivity
Although individuals see cultural differences, they bank
More on the universality of ideas rather than on cultural
differences.
An individual in the minimization stage might be heard saying :
“Once we see through cultural differences, we really are just the
same”
 ATTENTION
Developmental Model of intercultural
Sensitivity
The individual begins to appreciate important cultural
Differences in behaviours and eventually in values.These
An individual in the acceptance stage might be heard saying :
“These people and I have different values and experiences, and I
think we can learn from one another”
 ATTENTION
Developmental Model of intercultural
Sensitivity
The individual is very open to world when accepting
new perspectives.
An individual in the adaption stage might be heard saying :
“To address our issue , I have to adjust my approach to consider
both my own and my counterpart’s background”
 ATTENTION
Developmental Model of intercultural
Sensitivity
The individual starts to go beyond their own cultures
And see themselves
An individual in the integration stage might be heard
saying :
“I can look at things from the perspective of various
cultures”
 ATTENTION
CHARACTERISTICS OF COMPETENT INTERCULTURAL COMNUNICATORS
 Flexibility and the ability to tolerate high levels of
uncertainty
 Reflectiveness or mindedness
 Open-mindedness
 Sensitivity
 Adaptability
 Ability to engage divergent thinking(thinking creatively)
Systems-level thinking(how each one in a system or
organization influences each other
 Politeness
 ATTENTION
Remember:
In addition to culture , You must also consider the other
elements such as;
 Gender
 Age
 Social status
 Religion
 ATTENTION
Remember:
When communicating with others refrain from showing
bias when talking someone by following the tips:
1. Avoid stereotypes.. Generalization of groups
2. Challenge gender norms avoid using he and man to
group of people use plura
3. Do not talk down on younger people and the elderly
4. Be sensitive to religious practices
5. Be polite at all times; do not belittle people
 EVALUATION Gender Religion
Social status Culture
Age

1. “ Each employee must wear his ID at all times.”

2. “ You won’t understand if I explain: you’re too
young.
3. “Japanese people are so rigid and stoic”
4. “ Don’t buy those shades : onlylow class people wear
those.
5. “ Lolo, this is an Iphone, It is very complicated devise.
 EVALUATION Gender Religion
Social status Culture
Age

6. “ All staff members have to submit their leave

requests before the day ends.
7. “ My belief is the absolute truth. Other religion simply
got it wrong.
8. Manang, Let’s go, I’ll treat you. I bet you haven’t eaten
sushi in your entire life.”
9. ‘ Catholics and Protestants do have big differences ,
but we must respect each others’s beliefs
 EVALUATION Gender Religion
Social status Culture
Age
10. “ You’re the youngest person in the family , but I trust
that you can handle the situation well.”

TEST II. Write TRUE if the statement is true and FALSE if

its not.
1. Intercultural communication occurs when there is an
interaction and negotiation between among
individuals from different cultural background
 EVALUATION
2. Intercultural communication refers only to
communication that happens between or among
individuals from different nations.
3. Communication that exists between or among
individuals from different ethnics, religious and regional
backgrounds and sexual orientation is not considered
as intercultural.
4.
 LET’S WORK AND LEARN

You will be group in 5 group. You will be assign to a

specific country. You ask 10 questions in your country
with answer.
Then, you will give the questions to your group who
will act as an audience.
You will have your meeting with the ambassador of
the other country. The audience will ask question to the
ambassadors.
 LET’S WORK AND LEARN
GROUP COUNTRY
GROUP 1 JAPAN

GROUP 2 FRANCE

GROUP 3 CHINA

GROUP 4 PHILLIPINES

GROUP 5 MEXICO

NOTE: Ambassadors must wear formal attire depending

on your country
LET’S WORK AND LEARN

RUBRICS POINTS
FLUENCY(INTONATION/PRONOUNCIATION 25%

ATTIRE 25%

DELIVERY OF THE ANSWER 30%

APPROPRIATENESS OF NONVERBAL CUES 10%

COOPERATION OF THE GROUP 10%

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