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UNIT-ONE
1. Types of environment
2. Internal external micro macro environment
3. Competitive structure of industries
4. Competitor and industry analysis
5. Nature and structure of Indian economy
6. Economic condition
7. Economic planning
8. Five year planning
9. Economic reforms of India
SIMPLE ECONOMY IN ANCIENT INDIA
Industrial revolution
production for global market
stability in the political environment must for Business activity
Consumer wants economic comforts with buoyant economic activity
All the business activity are motivated by profits , In case any of these
activities is carried out by some organization for other purpose which is
not profit seeking will not be considered as business, like producing and
distributing during war like situation without pricing it.
WHAT IS BUSINESS???
Profit (Bottom-line)
Growth
Market Leadership
Customer satisfaction
Employee satisfaction
Service to Society
WHAT DO YOU MEAN BY BUSINESS
ENVIRONMENT???
Dynamic
Multi-faceted
5. Environment is Complex:-
•Traditionally the business were not very complex but now, business is more
unstable by nature
• scope of modern business is more wider and complex
• changes is more than expected due to unfavorable social changes and more
interferences of government
•
6. Environment is multi- facet:-
• there is always a positive and negative outcome of the business activity
• changes can be positive for one company but threat to other company as well
9. Impact
• impact of environment is long lasting
•So business analysis and diagnosis has to be performed for assessing the
opportunity and threat. To formulate strategy, implement the policy, avoid
risks and threats of environment
10. Oligopolistic Character:-
Strategies Competitor
and policies analysis
Dynamism
Adjustment
and impact
Importance of Business Environment:-
Early
Strategy Directing
warning
formulation growth
signal
Continuous Image
learning building
1. Pandora (which spearheaded the online radio fad)
2. Ebay (which was the first to implement an active online consumer
auction process)
3. Xerox (which invented, and for 15 years dominated, the photocopying
industry)
4. Coca Cola (which, obviously, created the first cola-flavored soft drink)
5. Apple (which was the first to introduce real touch screen tech;
admittedly, its control of this market may be eroding as competitors try
to out-innovate Apple)
Challenges of business environment:-
Economic and
market condition
Customer need
and demand
competitors
New opportunities
or threats
Characteristic of the market in to which a firm is
entering or in to which a new product will be
introduced , no. of competitors, level of intensity of
competition, market growth rate
Market alertness
Change
Govern
Large
ment
Size
Control
Characterist
Compet ics Diversifi
of
ition Business cation
Informa Globaliz
tion ation
Technol
ogy
INDIAN COMPANIES – FORTUNE 500
8 Indian companies have made it to Fortune 500 list
in 2010. These are:
Indian Oil Corporation
Reliance Industries
Tata Steel
Tata Motors
Bharat Petroleum
Hindustan Petroleum
4 BP 246138 16578
Uncontrollable factors
Suppliers
Customers
Marketing Intermediaries
Competitors
Publics
Financial Community
MICRO ENVIRONMENT OF A TYPICAL CAR
MANUFACTURER
Potential
Supplier
Components
Supplier
Local Potential
Communities Customers
Stakeholders Customers
Customers
Car
Pressure
Manufacturer
Groups
Potential
Dealers
For For
Customers Supplies
A pressure group, also known as an interest group or lobby, is an
organization formed by like-minded people who seek to influence PUBLIC
POLICY to promote an interest.
Macro Environment :-
Economic
Non Economic
ECONOMIC ENVIRONMENT
Economic stages that exists at a given time in a country
Economic system that is adopted by a country for
example. Capitalistic, Socialistic or Mixed Economy
Economic planning, such as five year plans, budgets, etc.
Economic policies for example, monetary, industrial and
fiscal policies
Economic Indices such as National Income, Per Capital
Income, Disposable Income, Rate of growth of GNP,
Distribution of Income, Rate of savings, Balance of
Payments etc.
Economic Problems
Functioning of economy
Capitalism is an economic system in "mixed economy" refers
which capital goods are owned by private to market economies with
individuals or businesses. The strong regulatory oversight
production of goods and services is based and governmental provision
on supply and demand in the general of public goods, although some
market (market economy), rather than mixed economies also feature
through central planning a number of state-run
(planned economy or enterprises.
command economy).
India, England,
The United States of and Canada.
America. Canada.
Germany. The United
Kingdom.
Japan. South Korea.
Bangladesh
Regulatory Environment
Demographic Environment
Technological Environment
Political Environment
NON- ECONOMIC ENVIRONMENT
Cultural Environment
Lifestyle patterns
Family structure
Growth of population
Age Composition
Life Expectancy
Sex Ratio
Inter-state migration
MACRO ENVIRONMENT
Technological Environment
Sources of technology
Technological development
Impact of technology
Political Environment
Political parties in power
Political Philosophy
MACRO ENVIRONMENT
Regulatory Environment
Constitutional framework
Environmental Scanning
The process by which organizations monitor
their opportunities and threats affecting their
business is known as environmental scanning
SWOT Analysis
TOOLS FOR ANALYZING THE
ENVIRONMENT
PEST Analysis
PESTLE
STEEPLE
S - Social
T - Technological
E - Economic
E - Environmental
P - Political
L - Legal
E - Ethical
GLOBAL COMPETIVENESS INDEX
It is of two types
A- Micro
B- Macro
Philip Kotler is of the opinion that the best way for a company to grasp the
full range of its competition is to take the viewpoint of a buyer. What does a
buyer thinks about that which eventually leads to purchasing something?
So, tracing of the consumer mind set will help to retain the market share
for all the firms.
Customers:
According to Peter. F. Drucker, “There is only one valid definition of business
purpose, that is to create a customer.” The business enterprises aim to earn
profit through serving the customer demand.
It now thinks more in terms of profitable sale rather than more sales volume
for its sake. Today marketing of a firm begins and also ends with the
customers.
Now a days, a business firm to be successful, must find customers for its
products. This is the reason the customers thus constitute the most important
element in the micro environment of business.
Normally the customers are not in a same group, they are individuals,
business enterprises, institutions and government.
From the company’s point of view it is always better to have customer from
various groups and legions for that easily sustains demand for the
company’s product.
Suppliers:
Regarding the suppliers, the organisation can think of availing the required
material or labour according to its manufacturing programme. It can adopt
such a purchase policy which gives bargaining power to the organisation.
According to Michael Porter, “the relationship between suppliers and the firm
epitomises a power equation between them. This equation is based on the
industry conditions and the extent to which each of them is dependent on the
other.”
The company has a duty to satisfy the people at large along with competitors
and the consumers. It is an exercise which has a larger impact on the well-
being of the company for tomorrow s stay and growth. Create goodwill among
public, help to get a favourable response for a company. Kotler in this regard
has viewed that.
“.
Companies must put their primary energy into effectively managing their
relationships with their customers, distributors and suppliers.
Their overall success will be affected by how other publics in the society view
their activity. Companies would be wise to spend time monitoring all their
public understanding their needs and opinions and dealing with then
constructively.”
In the modern business public have assumed important role and their
presence in the micro environment of business
5. Marketing Intermediaries:
Most of the companies find, it is too difficult to reach the consumers. In such
a cases the agents and distribution firms help to reach the product to the
consumer.
Any type of intermediary the company must take into active
consideration, the following aspects:
(i) The company has also to constantly review the performance of both
middlemen and others helping its efforts periodically. If necessary, it may
take recourse to replacement of those who no longer perform at the
expected level.
.
(iv) The manufacturer has to decide the most cost-effective method of
intermediaries to reach the product to consumer that will help to increase the
profit.
Macro Level External Business Environment
i) Economic policies:
For example, celebration of Diwali, Id, Christmas, Guru Parv etc in India
provides significant opportunities for greetings cards and gift
manufacturing companies, sweets and confectionery producers, tailoring
outlets and many related business.
Therefore, political stability regime is the basic for the success and
growth of business enterprise.
Legal Environment:
Various legislations like Indian Companies Act, 1956; Income Tax Act, 1961; MRTP
Act, 1969; etc., are enacted by the Government to
regulate and control the activities of business enterprises. As a result, the policies of
the government are having a direct influence on the strategic decisions of all business
enterprises.
Factors and forces that form the legal environment include:
Business Laws ( Contract Act, Sale of Goods Act, Negotiable Instrument Act,
Partnership Act, etc)
Corporate and Economic Laws ( Companies Act, Patent Act, Trademark Act,
Essential Commodities Act, Consumer Protection Act, MRTP Act FEM Act, etc)
Industrial and Labour Laws ( Factories Act, Industrial Disputes Act, Gratuity Act,
Payment of Bonus Act, Provident Funds Act, Trade Unions Act, Industrial
Development and Regulations Act, etc.)
Taxation Laws – ( Income Tax Act, Sales Tax Act, Customs Act, Values Added Tax
Act etc)
Pollution Control Laws (Air Pollution control Act, Environment Protection Act,
etc.)
These laws are amended from time to time ensure their relevance with the
changing times. Sometimes, government the amendments may create new
business opportunities for some business enterprises and threats to others.
It
is a phenomenon which permits mobility of
factors of production across globe except land.
Physical assets
and facilities
• R&d
MARKETING
RESOURCES
Financial factors
FROM ENVIRONMENTAL ANALYSIS
TO INDUSTRY ANALYSIS
Context: PEST
The national/ The natural
international environment
economy THE INDUSTRY
ENVIRONMENT
Company TJB Demographic
Technology • Suppliers X TJB structure
• Competitors
• Customers
Perfect
Oligopoly Duopoly Monopoly
Competition
Product Homogeneous
Differentiation Potential for product differentiation
Product
Perfect
Information Imperfect availability of information
Information flow
PORTER’S FIVE FORCES OF
COMPETITION ** FRAMEWORK
SUPPLIERS
Bargaining power of suppliers
INDUSTRY
COMPETITORS
My worksheet
THE THREAT OF ENTRY
Entrants’ threat to industry profitability depends
upon the height of barriers to entry. The principal
sources of barriers to entry are:
Capital requirements
Economies of scale
Absolute cost advantage
Product differentiation
Access to channels of distribution
Legal and regulatory barriers
Retaliation
BARGAINING POWER OF BUYERS
structure, etc.)
Product differentiation
Cost conditions
Customers become
more knowledgeable Customers become
& experienced more price conscious
Quest for new
sources of
differentiation
Products become
more standardized
Diffusion of
Price competition
technology Production intensifies
Production shifts
becomes less R&D
to low-wage
& skill-intensive
countries
Excess capacity
increases
Demand growth Bargaining power
slows as market of distributors
saturation approaches Distribution channels increases
consolidate
What is Environmental Analysis?
Environmental analysis is a strategic tool. It is a process to identify all
the external and internal elements, which can affect the organization’s
performance.
ENVIRONMENTAL
SCANNING INDUSTRY COMPETITIVE
ANALYSIS ANALYSIS
Process of environmental analysis
ETOP QUEST
( Environment threat & ( quick environmental
opportunities profile) scanning techniques )
ANALYSIS ANALYSIS
Techniques of
environment
scanning
SWOT PEST
ANALYSIS ANALYSIS
Process of QUEST Analysis
1. Preparation of QUEST
• Define the environment issues
• select the members for the analysis
• Document the complete information about the past trends of the
environment relevant for the organization
• decide the location to carry out the analysis
CUSTOMER COMPETITIVE
ENVIRONMENT ENVIRONMENT
INDUSTRY MACRO
ENVIRONMENT ENVIRONMENT
Customer environment
1.tracing the feed backs of the customer
2. Needs and requirements of the customer
3. Assessment of return rates
4. Need of quality improvement and measurement
5. Assessing the level of competition from
present scenario
6. Possible substitutes from the customer
feedbacks
Competitive environment
1. Market segment
2. competitors analysis
3. past researchers and development
4. arrival of new competitors
5. patterns of market share
6. threat of new entrants and substitute
Industry environment
Recognize
Identifies Analyze the
environmental
opportunities competitors
risks
Competitor analysis in marketing and strategic management is an assessment
of the strengths and weaknesses of current and potential competitors.
Profiling combines all of the relevant sources of competitor analysis into one
framework in the support of efficient and effective strategy formulation,
implementation, monitoring and adjustment.
Contents
Instead, many enterprises operate on what is called "informal
impressions, conjectures, and intuition gained through the tidbits of
information about competitors every manager continually receives
Determine who the customers are and what benefits they expect.
Rank the key success factors by giving each one a weighting – The sum of
all the weightings must add up to one.
Competitor Competitor
objective assumption
Competitor Competitor
current resource &
strategy capability
IMPORTANCE OF COMPETITOR ANALYSIS
Identify
Provides Choosing
competitive
motivation competition
information
Hidden
Strategy Strategy
opportunities are
implementation development
revealed
The country ranks 141st in per capita GDP (nominal) with $1723 and 123rd
in per capita GDP (PPP) with $6,616 as of 2016. After 1991 economic
2015 and 2017 India's economy became the world's fastest growing major
• rate of capital formation depends on the value of the capital per head and
the saving capacity of the individual
• due to poor per capita income and income equalities,, the rate of capital
formation is very low,
7. MARKET IMPERFECTIONS:-
• Due to absence of the mobility in the production process across the
economy, it is not possible to achieve the optimum utilization of resources,
• it results in fluctuations of the prices of the commodities
• even all the under developed nations, continuously face the same problem
• this variation increases with the scarcity of resources and due to widening
differences between demand and supply, increasing prices is making
difficult for the common man to maintain the decent living standard
PRIMARY SECTOR
1. AGRICULTURE 1/3 POP.
2. FISHING
3. MINING
( iron, coal, uranium, diamond, rock slat ,
limestone, oil, potash, petroleum)
TERRITORY SECTOR
1. INSURANCE
2. BANKING
3. HOSPITALITY
4. TRANSPORT
EMERGING SECTOR OF INDIAN ECONOMY
MANUFACTURING
RETAIL ENTERTAINMENT
SECTOR
GEMS AND
JEWELLERY
IMPORTANCE OF THE INDIAN ECONOMY
Poor Balance of
infrastructure payments
ECONOMIC PLANNING
alleviate Modernizatio
main n of the
bottlenecks economy
OBJECTIVES
Rapid OF Economic
economic
growth PLANNING IN stability
INDIA
1. RAPID ECONOMIC GROWTH:-
• Economic growth can be measured by in crease in per capita income
• economic involves development in various sector like agriculture, power ,
transport, communication etc
• it also includes poverty reduction, improved standard of living, high literacy
rate
• since 1951, the five year plans, tons of efforts have put in to improve and
enhance economic growth rate
• 2014 India recorded economic growth rate of 5.6%
2. 100% Employment:-
• under-developed country face the problem of employment ‘
• Economic planning aims to attain full employment generation and eradicate
the maximum bottlenecks of employment
5. Social justice:-
• it refers to equal distribution of wealth and income within a society
• no discrimination of rich or poor
• all should receive equal opportunities and privilege , following are the
important four aspects of social justice
To apply To ensure social
democratic and economic
principles in justice and
political structure eliminate religious
of nation imbalance
Aspects
Democratic
financial and
and Capitalist and
physical
totalitarian social planning
planning
planning
Industry:-
Water 1. Needs to grow at
Growth rate Agriculture 1. To enhance 11-12% p.a to create
•To achieve 8% and rural India’s water balance 2 million additional
job per year
growth rate development basin –wise
2. mapping all 2. To develop
•Target to increase aquifers in 5 years to greater domestic
4% growth in facilitate aquifers value
agriculture management plans 3. Technology
• concentration on 3. It aims to separate advancement
more of food and, electricity feeders for
animal agriculture
husbandry, 4. Tune FDI and
4. Improve trade policies to
fisheries
Surface & improve trade
• providing all balance
inputs for farmers Ground
Water
5. R&D
Quality
And innovation
Education & skill development Health Energy
• Targets at universalisation of Provide clean drink
•Energy demand to
increase by 9%
secondary education by 2017 water • following are focus
• Raise the gross enrolment • better nutrition and areas:-
ratio from 20 to 25% in 2022 childcare facilities •1. Power sector target of
• for achieving this, 1,00,000 MW is finalized
• Inc in FDP and teachers convergence of •2. Coal production –
training schemes across target to import 250
million ton for expansion
• reducing social gender and ministries is needed
of rail and port capacity
regional gap • expenditure on
•3. Petroleum and
health increased from Natural Gas- target to
• Research and innovation in 1.3% of GDP to 2.0% develop stable and
higher education •Increase seats in clearer production
medical college, sharing contacts also to
• cross linkages with industry nursing colleges other expand pipelines for
and institute licensed health transportation of
institutions natural gas and LNG
• improve NHRM
Services
Managing urbanization
1. India urban population to increase by 600 million in 2030
targets to develop and propagate innovative ways of municipal
financing through PUBLIC- PRIVATE PARTNERSHIPS (PPPs)
It also focus on training and capacity building for urban
planning and urban services management for corporate and
municipal officials
the process
by which
businesses or
Liberalization other
(or liberalisatio organizations
n) of the develop
economy means international
to free it from influence or
the transfer of a start
direct or
business, industry, or operating on
physical
service from public to an
controls
private ownership and international
imposed by the
control. scale.
government.
"the workers are
opposing the
privatization of the
national rail company"
Objectives of economic reforms ion India
To develop a To enhance To redistribute the
liberalized and open accessibility resources
market economy resources appropriately
To enhance
To remove the
productivity ,
needless government To make FDI free
efficiency and global
control from the from restrictions
competitiveness of
industrial economy
Indian companies
To provide support to
To eradicate the
loss making
restriction posed on
enterprises having
MRTP act
low rate of return
Monopolistic and Restrictive Trade
Practice under MRTP Act, 1969. The
Monopolistic and Restrictive Trade
Practices Act, 1969, was enacted. To
ensure that the operation of the economic
system does not result in the
concentration of economic power in
hands of few, To provide for the control of
monopolies,
PARAMETERS OF ECONOMIC REFORMS :-
1. 20th century is the land mark period
2. In 1991 various economic reform was made which was altogher different
from past image of highly interventionist and inward looking economy
Privatization reforms :-
In India , public sector companies account for approximately half of the capital
stock and market share of industries like banking railways mining melting
smelting etc
some of these companies are kept alive just for serving public interest
although they may be incurring huge losses, for example, without starting
production, thousands of employees were kept an the pay roll of Fertilizer
factory in haldia, west Bengal.
Constituents of economic reforms:-
the strategies and instruments adopted since 1991 for growth and
development of economy are known as economic reforms
three main element of economic reforms are
Liberalization
Privatization
Globalization
FOR THE GLOBALIZATION IN INDIA
FOLLOWING STEPS WERE TAKEN
Automatic
approval of
FDI
Automatic
approval of
Reduced tariff
rate foreign
technology
agreements
Allowance of
foreign equity
holdings