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Why
What is
to be
When
How to do
WU-2013 -17 1
Why do we need
communication skills??
Health covers complex aspect
Patients concern to their health
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Pharmacy has been defined as professional
Pharmacist is profession responsible for the
appropriate use of medicine, device and services in
order to achieve the optimal therapeutic outcomes
Pharmacy Practice :
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… and these are the medicines
which were given to the child.
Photograph: Noël
Cranswick
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The alternative route
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What are the journals said?
Pharmacist lost their monopoly in Iceland
(Morgall & Almasdottir, 1999)
Pharmacist: an incomplete profession
(Denzin & Metlin, 1968)
Pharmacist de-profesionalization
(Anderson, 2004)
Pharmacists tend to less communicate for
repeated prescription or specific drug
request (Svarstad et al, 2004;
Puumalainen, 2005)
High Professionalism in western, Low in 15
Attitude
Education process for Knowledge
Pharmacist
Academic capabilities
20
The pharmacists code of ethics (cont)
Principle V
A pharmacist maintains professional
competent
Principle VI
A pharmacist respects the values and abilities of
colleagues and other health proffesionals
Principle VII
A pharmacist serves individual community
and societal needs
Principle VIII
A pharmacist seeks justice in the distribution
of health resources
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PUSTAKA
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